Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$399.99
Save $99.01
The comparable value is $499.00

Customer reviews

Rating 4.4 out of 5 stars with 1283 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the IdeaPad Duet 5 Chromebook for its exceptional screen quality, ease of use, and impressive battery life. Many users appreciate its performance for web activities and the fast processor speed. The keyboard and lightweight design are also well-received, though some have noted that the kickstand scratches easily.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,283 reviews
  • Rated 3 out of 5 stars

    Good for avg use

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 8 months with the Lenovo IdeaPad Duet 5 Chromebook, performance is decent for light tasks but slows down with heavy multitasking. Initially, the battery lasted all day, but now averages 5-7 hours. It’s a good device for casual use, but performance and battery life are just average.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, ManojM. Thank you for choosing Lenovo. We are glad to hear that your Duet 5 Chromebook has been good for your use, and we appreciate your feedback, as it does not go unnoted. Lenovo

  • Rated 4 out of 5 stars

    Amazing device with a minor hiccup

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device with one huge flaw. The case is magnetic but has a tendency to fall off awkwardly. Not a deal breaker but annoying to say the least.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop/tablet for kids, image is clear. Kid friendly.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Danielas1982, thanks for choosing Lenovo! We're thrilled to hear that your Duet 5 Chromebook has been great for you, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 3 out of 5 stars

    Falsely labeled as in Excellent condition

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was labeled as excellent condition, but didn’t come with charger and a couple scrapes on the case.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi WillHeff,

      Thank you for sharing your feedback with us. We are sorry to hear that you ran into this issue with your purchase. Due to open-box products being managed by Best Buy internally, we recommend contacting their Customer Service teams online, over the phone, or in store to address this.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need any other assistance.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Very pleased

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I was looking for - easy to travel with and "speaks" google and gmail. Much easier transition from my 'notebook' than I had feared.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, JaneV, thank you for choosing Lenovo! We are glad to hear that the features and functionality of your Duet 5 Chromebook meets your needs well. Lenovo

  • Rated 5 out of 5 stars

    Recommended Chromebook Solution

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and build. Added a stylus for drawing. Shipment from BestBuy was on time and without issues. No regrets and will be purchasing another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it!! Recommend getting the insurance because middle school kids drop and its easy for screen to crack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This mom likes it!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids use this daily for school. Its easy to use and they love that it separates so they can use it as a tablet or a computer.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Kickstand

    Rated 2 out of 5 stars

    Kickstand tough

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture, don't like the kickstand - prefer the hinged tablets.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome Lenovo

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish and sleek. Attractive and responsive. Very good device.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, TimpoKing, thank you for choosing Lenovo! We are glad to hear that you are satisfied with your Duet 5 Chromebook, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Tablet and a laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful Chromebook with a keyboard. The finish and quality looks extremely good. They display is fantastic and so is the sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. My son uses it for school, fun, and creativity.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, SaraD, thank you for choosing Lenovo! We are glad to hear that you love your Duet 5 Chromebook, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 4 out of 5 stars

    Great Chromebook with beautiful Screen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oled screen on the Duet 5 is gorgeous hands down. Didn't experience much lagging but some of the Google play games were unplayable because of app resizing when in tablet mode. Is kind of uncomfortable holding to game because of the length of the Duet when in landscape mode. Better for gaming if you're using a controller. Great for watching videos, getting a little work done, or surfing the web.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product it's a perfect for me, i have the apps importants of my daugher.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, MartinP, thank you for choosing Lenovo! We are glad to hear that you are happy with your Duet 5, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Duet 5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good bargain for 8gb ram mem. Same price as the duet 5 with 4 gb at Wal-Mart. Also has 128 gb mem compared to the only 64 gb at Wal-Mart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service when I came in to inquire about a laptop! Went home with one!!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, BeverlyJ, thank you for choosing Lenovo! We are glad to hear that your shopping experience was good, and we appreciate you taking the time to share that experience with us. Lenovo

  • Rated 5 out of 5 stars

    Two in One Laptop

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop would definitely buy it again!!!!!!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi MiaB, thanks for choosing Lenovo! We're thrilled to hear that your Duet 5 Chromebook has been amazing for you, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Very impressed for the money.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first chromebook. After four weeks I am very impressed with this product. Boot up is fast. Moving spreadsheets from Microsoft excel to Google's version of sheets was easy. I am still learning.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook Duet 5. We are pleased to hear that the ease of use and performance of the Chromebook Duet 5 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my son’s school work! Easy to use and setup

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Weigs, and thank you for choosing Lenovo! We are glad to hear that it has been great for your son's schoolwork, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and tablet in one, love it. The screen is amazing, OLED. Would recommend to anyone looking for a computer and tablet in one

    I would recommend this to a friend