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Customer Ratings & Reviews

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$399.99
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The comparable value is $499.00

Customer reviews

Rating 4.4 out of 5 stars with 1283 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers enjoy the IdeaPad Duet 5 Chromebook for its exceptional screen quality, ease of use, and impressive battery life. Many users appreciate its performance for web activities and the fast processor speed. The keyboard and lightweight design are also well-received, though some have noted that the kickstand scratches easily.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,283 reviews
  • Rated 5 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this! We got it for her to take to university. Only problem we're having is it doesn't want to connect to a monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loved the computer is perfect. We did had to buy an extra memory card but the computer itself is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Hybrid Laptop/Tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed, lightweight, portable, and the perfect amount of power for streaming, light gaming, and streaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic screen, very fast, limited by chrome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chrome os just seems behind in terms or operating system. If youre comfortable witj chrome, this device is fantastic in every othwr way.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This Lenovo IdeaPad Duet 5 Chromebook, detachable 2 in 1 configuration, ships with the Chrome Operating System installed. We always recommend you check the requirements and compatibility of any software/games you will be installing on your new Chromebook, before you invest in any Chromebook. Be sure your new Chromebook can support the software you will need to use and your workload. Lenovo

  • Rated 4 out of 5 stars

    Happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for a student going to college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop with out lag and good for work purpose.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, JayantB, thank you for choosing Lenovo! We are glad to hear that your Duet 5 Chromebook has been excellent, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    No Windows

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still have it, but I need something that runs Windows 11. I have decided to purchase a Microsoft Pro 9.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never got it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't review this item because it was never delivered to my house, and it took 2 weeks before i got my refund. I decided never ul to use a home delivery from Best Buy because Fedex is the worse delivery company, and Best Buy uses it. I only do in store or a pick up at the store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrive one day early great delivered right on time only thing I have a problem with is that my my protection on my laptop I need more protection because I had a hacker on my laptop

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook Duet 5 13.3in. OLED Touch Screen Tablet. We are very pleased to see that the specifications and features of the Lenovo Chromebook Duet 13.3in. OLED Touch Screen Tablet meet your computing needs so well. Lenovo

  • Rated 4 out of 5 stars

    Fantastic view

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gift to my husband by purchasing this items. It helps and do much more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good keyboard buttons don’t work so I would rate it a 4 star

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Totally a different experience. The color images are incredible. Perfect for drawing. On the downside, a bit delicate. Use it while enjoying a cup of tea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the purchase and the easy use of the laptop. Laptop has been wonderful. The buying experience was great as the salesperson did not come across as needing a sale.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook Duet 5 13.3in. OLED Touch Screen Tablet. We are very pleased to see that the specifications and features of the Lenovo Chromebook Duet 5 13.3in. OLED Touch Screen Tablet meet your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Very well suited for certain purposes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternative to my old laptop based largely on snappy boot time! And better than using my tablet if I've got a decent bit of typing to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was super good, i am super happy with the service. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good tablet. You can get work done and still be able to play games and watch movies or tv shows.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    missing charger, burn in and not reset to default

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase was an open box and I had three issues with it. 1. It was missing the charger. I only found out at the pickup time. 2. It was NOT reset to factory default. Mine was probably a display model and it was stuck in demo mode. I had to set up an appointment with Geek Squad to get it reset to default. The open box is supposed to "Works like new. Restored to factory settings." 3. The screen has burn in. My chromebook most likely was a display model and stuck in demo mode. The text " Tap to explore Chromebox" was permanently burned in at the bottom of the screen. I took a long trip to pick up this Chromebook with a missing charger and major burn in and then I had to take another trip to get it reset to factory default. I was not a happy customer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    lenovo ideapad 5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i loved that both of the sides of the computer had charging capabilties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great option so far as an alternative to a traditional laptop! Have not had any issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Chromebook! I ordered the stylus pen that’s compatible with the Cursive app for note taking as well.

    I would recommend this to a friend