Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$399.99
Save $99.01
The comparable value is $499.00

Customer reviews

Rating 4.4 out of 5 stars with 1283 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the IdeaPad Duet 5 Chromebook for its exceptional screen quality, ease of use, and impressive battery life. Many users appreciate its performance for web activities and the fast processor speed. The keyboard and lightweight design are also well-received, though some have noted that the kickstand scratches easily.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,283 reviews
  • Rated 5 out of 5 stars

    It bites the apple

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tablet ever and I’m coming from Apple lol!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what i needed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked for me . Love it . So practical i can take it anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will get the job done.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable computer with some solid specs. Impressed with how responsive the screen is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sami

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like it very good for work and school Excellent customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Chromebook

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Chromebook! Had to buy a flash drive with USB/USC because it doesn’t have a USB port.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook Duet 5, model number 82QS001HUS. This Chromebook ships with 2x USB-C 3.2 Gen 1 (support data transfer, Power Delivery 3.0, and DisplayPort 1.4) ports. The Chromebook Duet 5 also has a 128GB eMMC 5.1 solid state hard drive installed for storage. Lenovo

  • Rated 5 out of 5 stars

    GREAT TABLET

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT, very modern look, very cool, good price, easy to operate

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughters love it. They do there homework and downloaded educational apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s a good computer, my daughter uses it for college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive buy

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for on the go. Small but mighty computer to use for emails, web surfing, business, or watching videos.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad Duet 5 Chromebook. We are pleased to hear that the features and performance of the IdeaPad Duet 5 Chromebook meets your computing needs so well. Lenovo

  • Rated 4 out of 5 stars

    Great for my need!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply liked and loved the one I got. Satisfies my need to be connected. Display is great for my use.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook Duet 5 OLED Touch Screen Tablet. We are very happy to see that the specifications and features of the Lenovo Chromebook Duet 5 OLED Touch Screen Tablet meet your computing needs so well. Lenovo

  • Pros mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Not for a zoom call customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen for the price and combo. But sounds is bad compared to Samsung s6 lite even. It can’t even run a Zoom call probably and the camera is awful ugly so I returned

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Dalton. We are sorry to hear that your Duet 5 fell short of your expectations. While this model features an 8 core Snapdragon processor, a quad-speaker design with a high-resolution front camera, it did not satisfy. We appreciate you taking the time to share your feedback and experience with us. Lenovo

  • Rated 4 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the money. Over half they had not in store. Had to order

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with out a charger but it works great was like new.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Oops

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We order this wonderful chrome book for my daughters birthday. When we received it in the mail and opened it in had no keyboard and C cord for changing it. So I immediately went to Best Buy to see if I could get a replacement keyboard. Unfortunately they made it seem that it wasn’t a option. Instead they sold me a Logitech slim Bluetooth keyboard. Which is nice but not practical for my daughter. Logistically lugging a separate piece of equipment around isn’t practical either. So I called customer service the only option they gave me was mailing it back and getting a refund but that wasn’t an option. In conclusion I just wanted the keyboard to match this product and a changing cord. The tablet itself has a great Oled screen and it’s fast for what it is.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Lenovo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving its OLED display and battery this device is pretty good.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This Lenovo Chromebook Duet 5, model number 82QS001HUS, ships with a Integrated 42Wh, Lithium-Polymer Battery, which has a Google power load test of up to15.5 hrs., depending on the work the device is performing. This Lenovo Chromebook Duet 5, also ships with a 13.3 inch (screen size measured diagonally) OLED - FHD (1920x1080) 10-point Multi-touch screen, with a brightness level of 400 nits, has a Glossy finish. This screen provides 100 Percent of the DCI-P3 color gamut for excellent color accuracy. Lenovo

  • Rated 4 out of 5 stars

    Good overall

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tablet, but the screen ration is a bit weird so it makes it “interesting” with some apps

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook Duet 5, model number 82QS001HUS. This Chromebook ships with a 16:9 aspect ratio, 13.3 inch (screen size measured diagonally) OLED - FHD (1920x1080) 10-point Multi-touch screen, with a brightness level of 400 nits, has a Glossy finish. This screen provides 100 Percent of the DCI-P3 color gamut for excellent color accuracy. This Chromebook Duet 5 ships with the Chrome Operating System installed and is compatible with Google Play Store APPs. Not all Google Play Store APPs are optimized for the Chrome OS and this may effect the way the APP is displayed on a Chromebook screen. We recommend you check with the specific APPs software publisher's web sites, of the APP you are having issues with, for their compatibility with the Chrome operating system and the minimum/recommended hardware requirements (Is a Graphics card required, the processor speed and the minimum required system RAM and the minimum available hard drive space) to run their program, then compare those requirements to this Chromebook's configuration. Lenovo

  • Rated 1 out of 5 stars

    Buyer Beware

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this for 8 months I think it’s time to leave an honest review of my experience. This laptop is awful. The picture flashes in and out like similar models that are at the base of a current lawsuit with Lenovo. It isn’t once in awhile, it flashes in and out between bright colors to very faded. It is most noticeable if you are using this laptop to watch a streaming service. Secondly my touch screen goes in and out of when it chooses to work. Currently it hasn’t worked for a few days so I’m wanting to say it needs repairs at this point and I personally don’t think it’s worth it. If I could go back in time I definitely would have done more research and not went through with this purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend it 100%

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, very practical, very defined colors, very good quality, I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chromebook. My son uses it for school and couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed. Buy it. You won’t be disappointed.

    I would recommend this to a friend