Customer Ratings & Reviews
- Model:
- 82QS001HUS
- |
- SKU:
- 6477625
Customer reviews
Rating 4.4 out of 5 stars with 1276 reviews
(1,276 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Speed4.4
Rating 4.4 out of 5 stars
- Display4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the IdeaPad Duet 5 Chromebook for its exceptional screen quality, ease of use, and impressive battery life. Many users appreciate its performance for web activities and the fast processor speed. The keyboard and lightweight design are also well-received, though some have noted that the kickstand scratches easily.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Kickstand
Rated 1 out of 5 stars
Designed to break
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case / kickstand is magnetically attached to the device with *just* enough strength to hold the device's weight. As a result if you use the kickstand to hold the device up or carry it across a room, sometimes you're fine, other times the device falls of the case. The chassis and screen must also be very fragile because one drop from hip height onto a soft linoleum style floor caused the screen to shatter. Had this for about 1 week. Have only cracked the screen on one other device in my whole life.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, MikeB. We are sorry to hear that you have encountered an issue with your Duet 5 Chromebook. The Duet 5, along with a wide range of our other products, undergoes testing and quality control to help ensure we provide great, reliable, quality products for you and other potential users. The magnetic cover/kickstand was designed to position the device for various viewing angles when in use on a flat surface. We recommend customers that purchase through our retail partners consider their device coverage options to help protect their investment in a solution for peace of mind. Should you want to discuss repair or replacement options, we also recommend reaching out to Lenovo Tech Support to speak with a representative to discuss your potential options at this number: 800-426-7378. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Rated 5 out of 5 stars
always get geek squad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had one early and did not get the geek squad and it broke. Always get Geek Squad protection
I would recommend this to a friend- Pros mentioned:Processor speed
Rated 1 out of 5 stars
Oops
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We order this wonderful chrome book for my daughters birthday. When we received it in the mail and opened it in had no keyboard and C cord for changing it. So I immediately went to Best Buy to see if I could get a replacement keyboard. Unfortunately they made it seem that it wasn’t a option. Instead they sold me a Logitech slim Bluetooth keyboard. Which is nice but not practical for my daughter. Logistically lugging a separate piece of equipment around isn’t practical either. So I called customer service the only option they gave me was mailing it back and getting a refund but that wasn’t an option. In conclusion I just wanted the keyboard to match this product and a changing cord. The tablet itself has a great Oled screen and it’s fast for what it is.
I would recommend this to a friend Rated 5 out of 5 stars
Functional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Nice hardware. Everything works just perfect.
I would recommend this to a friendRated 4 out of 5 stars
Great for my need!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply liked and loved the one I got. Satisfies my need to be connected. Display is great for my use.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo Chromebook Duet 5 OLED Touch Screen Tablet. We are very happy to see that the specifications and features of the Lenovo Chromebook Duet 5 OLED Touch Screen Tablet meet your computing needs so well.
Rated 4 out of 5 stars
Good overall
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tablet, but the screen ration is a bit weird so it makes it “interesting” with some apps
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo Chromebook Duet 5, model number 82QS001HUS. This Chromebook ships with a 16:9 aspect ratio, 13.3 inch (screen size measured diagonally) OLED - FHD (1920x1080) 10-point Multi-touch screen, with a brightness level of 400 nits, has a Glossy finish. This screen provides 100 Percent of the DCI-P3 color gamut for excellent color accuracy. This Chromebook Duet 5 ships with the Chrome Operating System installed and is compatible with Google Play Store APPs. Not all Google Play Store APPs are optimized for the Chrome OS and this may effect the way the APP is displayed on a Chromebook screen. We recommend you check with the specific APPs software publisher's web sites, of the APP you are having issues with, for their compatibility with the Chrome operating system and the minimum/recommended hardware requirements (Is a Graphics card required, the processor speed and the minimum required system RAM and the minimum available hard drive space) to run their program, then compare those requirements to this Chromebook's configuration.
- Pros mentioned:Battery life
Rated 3 out of 5 stars
Lenovo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Giving its OLED display and battery this device is pretty good.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .This Lenovo Chromebook Duet 5, model number 82QS001HUS, ships with a Integrated 42Wh, Lithium-Polymer Battery, which has a Google power load test of up to15.5 hrs., depending on the work the device is performing. This Lenovo Chromebook Duet 5, also ships with a 13.3 inch (screen size measured diagonally) OLED - FHD (1920x1080) 10-point Multi-touch screen, with a brightness level of 400 nits, has a Glossy finish. This screen provides 100 Percent of the DCI-P3 color gamut for excellent color accuracy.
Rated 5 out of 5 stars
Great tablet
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. It's the best tablet I have ever had.
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Chromebook for school work. my daughter loves it.
I would recommend this to a friendRated 5 out of 5 stars
Purchase of Lenovo Duet 5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase. Tablet works great, and the purchasing experience was great too. Very pleased
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo Chromebook Duet 5. We are pleased to hear that the Chromebook Duet 5 is working out so well for you.
Rated 4 out of 5 stars
What I expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All that I expected for yhe price. Good machine. Great price and fast delivery.
I would recommend this to a friendRated 5 out of 5 stars
A good purchase.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good chrome book. I never intended for it to be much beyond medis consumption, so it works great.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad Duet 5 Chromebook. We are pleased to hear that the IdeaPad Duet 5 Chromebook is working out so well for you.
Rated 5 out of 5 stars
Great laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really appreciate the customer services they treated me so nice
I would recommend this to a friendRated 5 out of 5 stars
Best tablet thus far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it! I never had a tablet this fancy before but I will never go back
I would recommend this to a friendRated 5 out of 5 stars
Great gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfect for the occasional web browsing/shopping. We mainly use it as a tablet
I would recommend this to a friendRated 5 out of 5 stars
A new player
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great introduction to Chromebooks, it feels like a regular tablet when needed and a full laptop too
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Thank you for choosing the Lenovo IdeaPad Duet 5 Chromebook. We are pleased to hear that the features and performance of the IdeaPad Duet 5 Chromebook meets your computing needs so well.
Rated 5 out of 5 stars
Laptop
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son uses this for school. Best computer out there.
I would recommend this to a friendRated 5 out of 5 stars
Exceptional quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely perfect for personal use and used for work.
I would recommend this to a friendRated 1 out of 5 stars
Don't buy from Best Buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This rating is not for Lenovo, but rather because Best Buy is not a good company to buy from. I had my computer for less than 6 months, and then it died. No reason at all, just a big brick. I took it to Best Buy, showed them the receipt, and they said Too bad (almost joyfully on their end) because it was outside of 15 days. DO NOT BUY THINGS FROM BEST BUY. They are following the path of Radio Shack and Fry's due to poor policies and leadership.
I would recommend this to a friendRated 5 out of 5 stars
Very good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for the price, i really liked it. I use more than my laptop
I would recommend this to a friend















