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$399.99
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The comparable value is $499.00

Customer reviews

Rating 4.4 out of 5 stars with 1283 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers enjoy the IdeaPad Duet 5 Chromebook for its exceptional screen quality, ease of use, and impressive battery life. Many users appreciate its performance for web activities and the fast processor speed. The keyboard and lightweight design are also well-received, though some have noted that the kickstand scratches easily.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,283 reviews
  • Rated 2 out of 5 stars

    Get a better option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case too flimsy. Always falling with the smallest movement. Also you are not able to downlowd microsoft word. This is kot good as im a writer and should kot have to be on wigi just to write. Smh

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi JacquelynC,

      Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Duet 5 Chromebook. We apologize for the frustration and confusion that you are experiencing, and we'd like to work with you to resolve this issue.

      To start, we wish to clarify that while you cannot download the Microsoft Word app from the Google Play Store on the Duet 5 Chromebook 2-in-1, you can install the Word PWA online with similar functionality to the Word app from Google Play. Here's a link to a Microsoft Support webpage to learn more about using Microsoft 365 on Chromebooks: https://support.microsoft.com/en-us/office/how-to-access-microsoft-365-on-a-chromebook-32f14a23-2c1a-4579-b973-d4b1d78561ad

      Also, we appreciate your feedback regarding the device stand, and this will be considered for future improvements. Please update us when you can regarding this, and feel free to reach out to us via the Q&A section of this product page should you have any questions or need further assistance.

      Best regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Easy bought

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and easy bought, that was a deal for me, thank

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice chromebook.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Chromebook, no problems. Gets the job done. Did not buy for heavy use.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad Duet 5 Chromebook. We are pleased to hear that the IdeaPad Duet 5 Chromebook meets your computing needs so well. Lenovo

  • Rated 4 out of 5 stars

    Cheap, effective Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a bit slow, but it does what I need it to do.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad Duet 5 Chromebook. You can speed up a slow running Chromebook. Here is a link to more information:  https://support.google.com/chrome/answer/1385029?hl=en&co=GENIE.Platform%3DDesktop. If you have questions about your Lenovo IdeaPad Duet 5 Chromebook, we recommend you contact Lenovo Tech Support for Chromebooks for additional information at: 800-426-7378. Lenovo

  • Rated 1 out of 5 stars

    Open box mistake

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered an open-box Lenovo duet 5 from bestbuy that was supposed to be in excellent condition. I received a dirty, finger-print and cat hair covered tablet that was a mess. Bestbuy claims that this was professionally cleaned and inspected. I was very disappointed and returned it. If they could not even wipe down the tablet and keyboard I have no faith that they checked anything. I've purchased factory reconditioned tech and have always gotten items that are cleaned to like new condition. Poor service from bestbuy. The tablet might be great, but buying from bestbuy was a mistake.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    chromebook 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the second chromebook i bought. works really good and a great price

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook Duet 5. We are pleased to hear that the value and performance of the Chromebook Duet 5 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Chrome book

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use, great customer service from BB.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great tablet, poor usage as a laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tablet works fine. However, if you want to do a lot of typing on this I'm not sure if recommend it. Lots of keyboards issues.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, AmandaN. While we are thankful that you chose our product, we are sorry to hear that you ran into issues with it. To try to remedy this, we recommend reaching out to Lenovo Tech Support for Chromebooks here: 800-426-7378, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 5 out of 5 stars

    My son says it's okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's for my son's school and working out okay . Not bad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. The only downside is I wish the pen was included

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not convenient for every day use while traveeling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to open the tablet, Screen is hard to read outdoors, Settings don't have anything for fonts and other settings and no manual to follow. Sorry, but I am not completely satisfied with this Chromebook.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook tablet combo love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what I wanted is a Chromebook when I need it in a tablet when I wanted

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook Duet 5. We are pleased to hear that the features and performance of the Chromebook Duet 5 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    The Amazing Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing piece of equipment. Lightweight, sleek design, and eas to operate.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook Duet 5. We are pleased to hear that the ease of use, features and performance of the Chromebook Duet 5 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for my daughter to do her school work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chromebook for the price. No issues or dislike.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook Duet 5. We are pleased to hear that the value and performance of the Chromebook Duet 5 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good! better than expected good resolution and quality

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad Duet 5 Chromebook. We are pleased to hear that the features and performance of the IdeaPad Duet 5 Chromebook meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Great Chromebook!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this chromebook for my wife. She loves everything about it!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook 5 13 OLED Touch Screen Tablet. We are very pleased to see that the specifications and features of the Lenovo Chromebook Duet 5 13 OLED Touch Screen Tablet meet your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Lenovo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love !!! I love i loce k love i lovee i live i love i love i live⁷

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compute

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it was just what I needed for the things I search for

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook Duet 5. We are pleased to hear that the value and performance of the Chromebook Duet 5 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Mikes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly explained things that I did not understand

    I would recommend this to a friend