Customer Ratings & Reviews

it worked when the Geek Squad person was here. Now it doe not work

Died after 1 week of use. Lenovo would take weeks or more for repair subjected to availability of parts.

Horrible product. Applications crash all the time and does not have the functionality it declares it has.

I wouldnt recommend. Especially for college students

Bought this for my daughter for Christmas for her school work. Right out of the box the computer would not turn on or charge. All I would get is a slow blinking red light on the side. Contacted Best Buy and I was two days out of there return policy, contacted Lenovo and they want me to send it to them for repairs with a time frame unknown pending parts to fix it. Lenovo customer service was poor, the Rep would not even listen to the problem and would assume what I was saying without listening. If you buy this product make sure you open it right away and make sure it even turns on. Good Luck.

This a pleasure to have. It is quick and quickly connects to new wifi networks. Although it is a tad-bit heavy, I am very happy with the performance. It has a standard keyboard and is very comfortable. I really like that I can turn the tablet in a portrait layout and because of the touchscreen technology it is very convenient, especially on the airplane to continue working after lift off. It is also convenient to watch movies in landscape view on the airplane. It connects quickly with filming lights, earbuds, microphone earphones, wireless lavalier mics and most electronics via one of the two USB-C ports or Bluetooth technology. Because it is a Chromebook, you will enjoy the fact that whatever you have saved/are working on on your desktop, minimally, this tablet will remember it once paired. I really do like this tablet and bought one for a friend. Perfect for my pockets. Perfect for my professional pursuits.

Love this laptop way more than my MacBook pro it's so lightweight I love that I can turn it into a tablet. The keyboard works amazing. Battery also last me a good 3 days and that's me working on the laptop everyday.

The screen is absolutely beautiful. Keep in mind that it has a low pixel density, so you may notice the image be a bit jaggedy. I do wish it came with 16 GB of RAM but what it lacks in power, it makes up with excellent battery life. I don't typically need to charge it until after 3 or 4 days. Not sure how to comment on the software. I didn't like the base or stable version it came with. After updating to the beta branch, I noticed a much smoother experience when using the tablet. Also like that you can use Linux and run android apps. Love the versatility of using it as either a laptop or a tablet. Do note that it is a bit heavy if using in tablet mode. The cover is very nice and adds durability. The keyboard is pretty good too, though I prefer a larger bluetooth keyboard when using it in desktop mode.

The Lenovo Duet 5 Chromebook is an overall more capable multitasking machine than its prodecessor, especially if you opt for the one with 8GB of RAM and 256GB of storage. This particular version pairs the machine with enough ummph for Google Docs, Google Chrome, shuffling between YouTube videos, and gaming with your preferred streaming service (X cloud) to run smoothly and seamlessly. The 13.3-inch 1080p OLED screen is brilliant to view and use. Plus, it's stylus-friendly. The biggest improvement is the keyboard. It offers deeper key travel and a satisfying click for those writing essays. This plays into the overall build of the device. The web cam is surprisingly good for a Chromebook. The original Duet featured a 2 MP front camera and 8MP rear camera. As for the Duet 5, it comes with an improved 8 MP rear camera and 5MP front camera for video calls. In the age of Zoom, Microsoft Teams, and Google Meet, these cameras are a big deal. Fortunately, this tablet is up to the task. This Chromebook feels premium for the price. The Duet 5 shows off its two-tone aluminum build proudly, while still having some texture on the keyboard cover. Partly due to the $200 price difference from the original. The smaller more modern looking bezels are refreshing. The Lenovo duet 5 Chromebook also comes flush with more two USB-C ports. However, it sadly takes away the headphone jack. In the end, if you're looking for something a little larger that improves on every meaningful aspect of the original Duet don't hesitate to buy this device.

This has the best of everything! Keyboard and set up like a laptop and then removes to use like a tablet! Love the touch screen and nice long battery life!

Over two years and still going strong. If you're looking for a laptop that's easy to use, easy to maintain, quick to start, very secure, and has fantastic battery life then this is a great choice. Just be sure that a Chromebook fits your use case instead of a Windows or Mac laptop.

Bought this for someone else who never owned a laptop before. However used to have an Android tablet. The person wanted a more full-featured PC but also wanted to play one or two Android games. They love the device. It plays their games very well. The screen looks beautiful - for games and movies alike. The speakers sound very good. The keyboard and track-pad are very usable. If I were to gripe, I'd wish that the keyboard was backlit. Other than that, it runs smoother than expected and the person who I bought it for is ecstatic. There might not be a better PC for the price - certainly not one in this form-factor.

Protective glass broke after second use. Never broke the glass in other Chromebooks that have lasted several years.

Love it. Great screen, small form factor that easily fits in my bag. Included keyboard is a plus and works great. Does everything I need it to do. The split screen feature in Chrome OS is helpful for accessing multiple apps at once. Would definitely recommend and definitely purchase again.

Has been a wonderful laptop..Easy to use and fast!

I've never had a tablet before so am still getting used to different programs. All in all I love the tablet and the ability to detach it from the keyboard to use. It's smaller and lighter than my old computer. The color is beautiful.

Bought it for my daughter entering middle school as she needed a chrome device. So far it’s holding up to all the good reviews. Fast processing, good screen and clarity, etc. she likes the added functionality that she can take the keypad off and just use the screen. It’s early (only had it about a month) but at this point I believe it’s an amazing value for the money! I saved even more as I bought a floor model (worth it as BB guarantees perfect working condition or you can return it).

Love it as a laptop replacement. So far I've found it fast abd reliable. Battery life is outstanding.

Really like this chromebook, its great to travel with

Your experience with it: What you like: Convenient to use in tablet mode while playing piano. Bright screen. Good for going to/from school, not too big or heavy. What you don't like: Tablet is a bit top-heavy attached to keyboard in laptop mode; it sometimes flops down unintentionally. No headphone jack. Not as stable as conventional laptop when actually sitting on my lap.