Customer Ratings & Reviews
- Model:
- 82XH0001US
- SKU:
- 12241205
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.7 out of 5 stars
to a friend
Pretty Good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great laptop except for the fact that I get knocked off my hotspot when doing certain things. It was fine before but unfortunately after the last update it started doing this.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, LoreM, thank you for choosing Lenovo! Regarding your issue, we recommend applying the latest OS update and this should resolve your issue. If not, we recommend reaching out to Lenovo Support for assistance. We are glad to hear that your Chromebook has otherwise been great, and we appreciate you taking the time to share your experience with us.
Great option at price point
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price! My only complaint is the browser is not always as fast as I would hope being brand new. If you just need a Chromebook for browsing and small tasks, it’s a great option.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, KerryB. Thank you for choosing Lenovo! Regarding your browsing speeds, please ensure that your home Wi-Fi network is compatible with and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. We are pleased to hear that your meets your needs so well, and we appreciate you taking the time to share your experience.
Frustrating Experience – Not Reliable for School W
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Lenovo Chromebook for school because I needed something for writing papers, but I was disappointed. The keys didn’t always respond, which made typing really frustrating. It also froze often, even during basic tasks like writing in Google Docs. The features are limited, and the performance just isn’t reliable for school use. It might work for very light browsing, but I wouldn’t recommend it for students who need to write or multitask regularly.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey AnnW,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into this issue with your Chromebook. We apologize for the inconvenience and frustration that this has caused you, and if you'd like, we wish to work with you to try to resolve these issues and improve your experience.
To start, we recommend ensuring the system is up to date, then trying to complete a hardware reset (visit the following link to learn how to do so: https://support.google.com/chromebook/answer/3227606?hl=en&sjid=11168473644130281663-NA), which reboots the embedded controller that manages various system components.
If this doesn't resolve your issue, you may need to factory reset your Chromebook, which you can learn more about towards the bottom of the webpage tied to the previously embedded link. So long as your Chromebook is backed up and the data is tied to the same Google account you used to setup your Chromebook, you can restore your system from a backup point to prevent you having to go through the full setup process again or having to make setting adjustments and customizations again.
Please feel free to update us regarding this via the Q&A section of the product page, along with sharing any questions that you may have.
Best regards,
Lenovo
buying one for brother's birthday gift next month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall a nice laptop. very responsive although occasionally has trouble connecting to my router. it is actually connected but keeps telling me to check my connection.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, AliciaA. Thank you for choosing Lenovo! We are glad to hear that your Flex 3i Chromebook has been good overall, and we appreciate you taking the time to share your experience with us. Also, if your issue becomes more persistent, please feel free to contact our support team for assistance.
Great Chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great chromebook. I love the touch screen and how you can change it to a tablet for a great price
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, DanaM, thank you for choosing Lenovo! We are glad to hear that your Flex 3i Chromebook is great, and we appreciate you taking the time to share your thoughts with us.
title
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good value, I am just typing to reach the minimum number of characters
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey BrianH, thanks for choosing Lenovo! We're thrilled to hear that your Flex 3i Chromebook has good value to you. We really appreciate you sharing your experience and feedback with us.
Well worth the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall solid product. Have had it for a few months and haven't had any issues. Great Chromebook
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, GeorgeT, thank you for choosing Lenovo! We are glad to hear that your Flex 3i Chromebook has been great and seamless for you so far, and we appreciate you taking the time to share your perspective with us.
Awesome computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this! I love the side buttons when using it as a tablet too. It’s so versatile and great screen!! Love how can cover up the camera too for safety.
I would recommend this to a friendLaptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop for school. My daughter loves it, uses it for school
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, SoniaB, thank you for choosing Lenovo! We are glad to hear that your daughter loves it, and we appreciate you taking the time to share your perspective with us.
Best Option for esencial
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is working really good now, and the color look cool
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, thank you for choosing Lenovo! We are glad to hear that your Flex 3i Chromebook is working well for you, and we appreciate you taking the time to share your experience with us.
Yuuuuuup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So nice. I. Got it twice. Screen is very fragile had my elbow on it when it was closed and it broke
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, TroyS. Thank you for choosing Lenovo, twice! We are glad to hear that your Flex 3i Chromebook is working out nicely for you, and we appreciate you taking the time to share your experience with us.
nice upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really nice upgrade from my older chrome book, love that it has a camera privacy cover instead of having to put something to cover the camera.
I would recommend this to a friendBest investment for my kid!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my 2nd grader she loves it, especially that she can bend the screen all the way back and use it as tablet.
I would recommend this to a friendSlow and clunky
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow and clunky. Didn't do the job. I couldn't do much of anything on it.
No, I would not recommend this to a friendChromebook
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for pre teens to play games, watch videos, and do research. Its great that it can be a tablet or chromebook.
I would recommend this to a friendExcellent service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is really good. Satisfied all of need for my daughter homework and customers service at store was excellent.
I would recommend this to a friendPerfect for what I Do!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Portable and perfect what I do for my day to day activities!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, LGRandol, thank you for choosing Lenovo! We are pleased to hear that your Flex 3i Chromebook has been perfect for you, and we appreciate you taking the time to share your experience with us.
Disappointed
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s works well but I noticed after a couple months most 3 months, that it has a small discoloration on the screen and I hardly even used it.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so we're disappointed and apologize that this wasn't the case for you.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great laptop, easy if you’re very mobile. Does heat up pretty easy though.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, BujoyezB, thank you for choosing Lenovo! We are glad to hear that your Flex 3i Chromebook has been great, and we appreciate you taking the time to share your experience with us. Also, please ensure that the air intake and exhaust areas of the laptop are clear of obstruction for optimal heat exchange. If this becomes a concern, please reach out to Lenovo Support for assistance.
Good for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouls of given it 5 star's if it would of been able to play a video that was on a SD card. But our son is able to use it for college, so 4 star's it is.
I would recommend this to a friend