Customer Ratings & Reviews
- Model:
- 82XH0001US
- SKU:
- 12241205
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Great choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent computer for the student or new small business.
I would recommend this to a friendLaptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new laptop. It is just what I needed to complete my task.
I would recommend this to a friendLaptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product will recomend to family and friends.
I would recommend this to a friendComputer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and great prices for the Christmas season
I would recommend this to a friendSolid chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid chromebook, great value for the money. Easy to operate.
I would recommend this to a friendbest buy product review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product and the staff is very helpful and friendly
I would recommend this to a friendgood for students
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good laptop for the price. great for students and super durable
I would recommend this to a friendNot happy.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer-wise it preformed well - but bezel and hinge failed less than a year after purchase. Not happy.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi TimE,
Thanks for choosing Lenovo and for sharing your feedback with us. Although, we are sorry to hear that you ran into this issue with your IdeaPad Flex 3i Chromebook. We apologize for any inconvenience that this may be causing you. We wish to provide the best experience possible, and if you wish, we'd like to work with you to try to resolve this issue.
To start, we recommend submitting a PC repair ticket online at pcsupport.lenovo.com or by contacting Lenovo Support over the phone at: 877-453-6686, to work with someone who may help by providing a solution for you.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Disappointed
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s works well but I noticed after a couple months most 3 months, that it has a small discoloration on the screen and I hardly even used it.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so we're disappointed and apologize that this wasn't the case for you.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Slow and clunky
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow and clunky. Didn't do the job. I couldn't do much of anything on it.
No, I would not recommend this to a friendI regret purchasing this
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to travel with and while it is small and light, I regret buying it. It is painfully slow loading simple web pages and often crashes. I've had other chromebooks in the past that were a delight to use and this is simply too underpowered for the job.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, jtpenny. We are sorry to hear that you are experiencing this issue with your Chromebook. If you feel that the system could be optimized and not limited by hardware to meet your needs, to try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. After applying these updates, should your issue persist, we recommend trying to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. After these steps, if this doesn’t resolve things, we recommend reaching out to Lenovo Support for a solution: 800-426-7378. We appreciate you taking the time to share your perspective.
Died after 14 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my daughter last year. The touch screen is a little finicky near the edges; when touching the screen the clicks want to "snap" to the edge. Also, the unit completely died 14 months after purchase. It won't charge or turn on.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, DanH. We're sorry to hear that your experience with your Flex 3i Chromebook has been poor as of recently. To try to resolve this, we recommend contacting Lenovo Support for assistance to get your device up and running again. We appreciate you taking the time to share your feedback with us.
chromebook
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The chromebook was alright there were sometimes when the Chromebook would freeze
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi AbdulrazaakS,
Thanks for choosing Lenovo!
It is good to hear that your experience with your Chromebook was solid, and we appreciate you taking the time to share this with us.
Please feel free to reach out to us should you need any assistance with your Chromebook.
I wouldn’t recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer was OK. Not the laptop that I was expecting. I found that there were troubles when I would open a new tab, and it was just keeps spinning. Even after I close out the browser I would actually had to restart the entire computer and even sometimes I didn’t work so I had to do a hard reset and this was only a few days after getting the computer. Keep in mind. This is my second computer by Lenovo Chromebook that I have gotten and returned. It’s a good computer for small projects. I was a little annoyed that I couldn’t download what I wanted to because, but didn’t allow it.
No, I would not recommend this to a friendI dont care for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too small and doesn't stay chArged enough for me to do homework
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi TerinaB,
Thanks for choosing Lenovo and for sharing your feedback with us. We are sorry to hear that this IdeaPad Flex 3i Chromebook fell short of your needs. We hear your disappointment and frustration, and we apologize for any inconvenience that this may have caused you. We wish to provide the best experience possible, and we appreciate your comments as we reflect on ways to offer more products to meet the needs of various users.
We hope that you consider our products again in the future, and please feel free to reach out to us via the Q& A section of this product page or Lenovo Support should you have any questions or need assistance in the future, as your satisfaction is important to us.
Best regards,
Lenovo
Lenovo laptop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter only had this for 2 months and the hinges cracked. Not sure if we got a defective one but it wasn’t as sturdy as we thought. Other than that price was decent but I guess you get what you paid for.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Hoopiliowner,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Flex 3i Chromebook. We apologize for the inconvenience that this may have caused you, and we'd like to work with you to resolve this issue.
To start, given this is a hardware issues, we recommend contacting Lenovo Support here: 877-453-6686, for swift assistance.
Please update us when you can regarding this and reach out to us should you have any questions or further comments.
Best regards,
Lenovo
Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to rerurn, the hinges locked and ended up snapping.
No, I would not recommend this to a friendPlus and minus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be working well. Where it lacks is in the written instructions for doing things. Nothing new, eh?
I would recommend this to a friendVery slow speed
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product for my granddaughter who is in third grade. She does not like it because the process speed is so slow. She’s only used it maybe three times in a year.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Kirkagaterich,
Thank you for sharing your feedback with us. We are sorry to hear that this Flex 3i Chromebook has underperformed for your granddaughter. We apologize for the inconvenience that this has caused you both, and we'd like to work with you to resolve this issue.
To start, we recommend ensuring the system is up to date by opening Settings > About ChromeOS > Check for updates. Next, try doing a hardware reset (visit the following link to learn how to do so: https://support.google.com/chromebook/answer/3227606?hl=en&sjid=11168473644130281663-NA), which reboots the embedded controller that manages various system components.
If this doesn't resolve your issue, you may need to factory reset your Chromebook, which you can learn more about towards the bottom of the webpage tied to the previously embedded link. So long as your Chromebook is backed up and the data is tied to the same Google account you used to setup your Chromebook, you can restore your system from a backup point to prevent you having to go through the full setup process again or having to make setting adjustments and customizations again.
Please update us when you can regarding this and reach out to us again should you have any questions or need further assistance, as your satisfaction is important to us.
Best regards,
Lenovo
Don't waste your money. Better choices out there.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply built. mouse pad made annoying cheap plastic clicking noise.
No, I would not recommend this to a friend