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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 541 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the portability and lightweight design of this Chromebook, which many users find perfect for travel. The device is highly praised for its responsive touchscreen, impressive battery life, and overall fast performance. While users are generally satisfied with the value, some have noted that they would appreciate having more RAM for their tasks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 540 reviews
  • Rated 2 out of 5 stars

    It was great...until it wasn't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift December 2024. It was great until one day in July 2025, with no warning, it would not charge. We brought it back to Best Buy and since we opted for no Best Buy coverage, they would not help. We paid a local repair shop to diagnose, after trying to repair, they said throw it away.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Yuuuuuup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice. I. Got it twice. Screen is very fragile had my elbow on it when it was closed and it broke

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, TroyS. Thank you for choosing Lenovo, twice! We are glad to hear that your Flex 3i Chromebook is working out nicely for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for school. My daughter loves it, uses it for school

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, SoniaB, thank you for choosing Lenovo! We are glad to hear that your daughter loves it, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for pre teens to play games, watch videos, and do research. Its great that it can be a tablet or chromebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Option for esencial

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is working really good now, and the color look cool

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, thank you for choosing Lenovo! We are glad to hear that your Flex 3i Chromebook is working well for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 2 out of 5 stars

    Frustrating Experience – Not Reliable for School W

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Lenovo Chromebook for school because I needed something for writing papers, but I was disappointed. The keys didn’t always respond, which made typing really frustrating. It also froze often, even during basic tasks like writing in Google Docs. The features are limited, and the performance just isn’t reliable for school use. It might work for very light browsing, but I wouldn’t recommend it for students who need to write or multitask regularly.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey AnnW,

      Thank you for sharing your feedback with us. We're sorry to hear that you ran into this issue with your Chromebook. We apologize for the inconvenience and frustration that this has caused you, and if you'd like, we wish to work with you to try to resolve these issues and improve your experience.

      To start, we recommend ensuring the system is up to date, then trying to complete a hardware reset (visit the following link to learn how to do so: https://support.google.com/chromebook/answer/3227606?hl=en&sjid=11168473644130281663-NA), which reboots the embedded controller that manages various system components.

      If this doesn't resolve your issue, you may need to factory reset your Chromebook, which you can learn more about towards the bottom of the webpage tied to the previously embedded link. So long as your Chromebook is backed up and the data is tied to the same Google account you used to setup your Chromebook, you can restore your system from a backup point to prevent you having to go through the full setup process again or having to make setting adjustments and customizations again.

      Please feel free to update us regarding this via the Q&A section of the product page, along with sharing any questions that you may have.

      Best regards,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Good for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouls of given it 5 star's if it would of been able to play a video that was on a SD card. But our son is able to use it for college, so 4 star's it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic Minimal Specs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Lenovo Flex 3i has great display and minimal specs but powerful enough for basic tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo Chromebook is rock solid!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best chrome book ever! Has lived up to the hype, will be buying another one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for what I Do!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable and perfect what I do for my day to day activities!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, LGRandol, thank you for choosing Lenovo! We are pleased to hear that your Flex 3i Chromebook has been perfect for you, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Awesome Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this Chromebook is outstanding. Great little laptop for surfing small business work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo flex laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so nice! I love the color! Love how it transforms into a tablet. I definitely recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to rerurn, the hinges locked and ended up snapping.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great laptop, easy if you’re very mobile. Does heat up pretty easy though.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, BujoyezB, thank you for choosing Lenovo! We are glad to hear that your Flex 3i Chromebook has been great, and we appreciate you taking the time to share your experience with us. Also, please ensure that the air intake and exhaust areas of the laptop are clear of obstruction for optimal heat exchange. If this becomes a concern, please reach out to Lenovo Support for assistance. Lenovo

  • Pros mentioned:
    Touchscreen

    Rated 1 out of 5 stars

    It's a No for me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had ordered an Open Box "Excellent" version, but then received one in "Good" condition, without a charging cord. I was going to overlook this, since it's a USB C and I have these laying around. However, as I was setting this up and transferring about 15 pictures from a thumb drive, it suddenly stopped responding altogether. It was just completely unworkable. Received it today, returning it immediately.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Grandkids!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with these laptops! Bought for my 2 Homeschooled grandkids! Nice n sleek!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer friendly, a great upgrade from my previous computer. I made a great choice. I

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big bang for your buck!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full featured, budget friendly powerhouse of a chromebook! So pleased with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Machine!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great machine until we had to send it in for repair, but they fixed it for free and it's good to go again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very highly recommended and at a goid price the costumer service is great

    I would recommend this to a friend