Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 443 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the IdeaPad Flex 5 15ITL05's touchscreen, ease of use, and performance. Many appreciate its lightweight design and long battery life, along with its reasonable price. While some wish for more RAM, the positive feedback on other features outweighs this concern. The 2-in-1 functionality and attractive design are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 443 reviews
  • Rated 1 out of 5 stars

    Very Disappointing

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nothing but trouble with this laptop from day one. It runs slower than my 5 year old ASUS. I've sent it in once for repairs under warranty, but the issues still persist. I don't know if I just happened to get a dud, but I know I will not be purchasing a Lenovo again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant laptop easy to navigate and geek squad was superb in setting it up and giving me a tutoriual

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5i 15. We are pleased to hear that the ease of use and performance of the Flex 5i 15 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    great laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, great security with fingertip protection, connects to bluetooth equipment easily, windows 11.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5i 15. We are pleased to hear that the features and performance of the Flex 5i 15 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pC meets our needs. was s good price and pick up, trade in and setup went timley and smooth

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5i 15. We are pleased to hear that the value and performance of the Flex 5i 15 meets your computing needs so well. Lenovo

  • Rated 1 out of 5 stars

    Don't buy it.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started out well and then the backlit keys were off and on and now the keyboard is starting to fail. The i key stopped working and now the number 8 won’t work. This computer is not worth the money. I have had it less than a month!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, MaryS, we are sorry to hear that you have encountered an issue with your Flex 5i 15. We recommend reaching out to Lenovo Tech Support at this phone number and detailing your situation to a representative to discuss your options: 877-453-6686. Lenovo

  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek looking laptop. Been a lenovo user since 2012 and it has never failed me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer does exactly what I need it for. It was fairly simple to setup and start using.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5i 15. We are pleased to hear that the easy setup and use as well as the performance of the Flex 5i 15, meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Lenovo love

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. I wish the keyboard would lite up and that is my only issue with it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5i 15, model number 82HT00CQUS. This model does have a backlit keyboard. To activate the keyboard backlighting, hold down the Fn Key and tap the Spacebar at the same time: Once to turn on the back lighting, twice to increase that backlight intensity and three times to turn off the back lighting. Lenovo

  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    Very heavy and clumsy, not meant to be portable

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall feel of this laptop is very heavy and clumsy Kind of defeat the purpose of Flex. It is not meant to be a portable if you’re buying this to use in and out of office/school. It’s also a very heavy 15”. However, display, speed are all good up to par.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This Lenovo Flex 5i 15, model number 82HT00CQUS, weighs approximately 1.8 kg (3.97 lbs) and measures a total of: (WxDxH) - 357.6 x 237.9 x 17.9 mm (14.07 x 9.36 x 0.70 inches). The Lenovo Flex 5i 15 provides a full-size, 15.6 inch (screen size measured diagonally) IPS - FHD (1920x1080) 10-point Multi-touch screen, with a brightness level of 250 nits, has a Glossy Finish. This screen provides 67 Percent of the sRGB (45 Percent NTSC) color gamut and is equipped with 360-degree hinges that allow the screen to be positioned in traditional Laptop Mode or flip the screen over into Tablet Mode or any position in between for media consumption. This Flex 5i 15 also provides a Backlit, English (US) Version, standard QWERTY keyboard, with 10 Key Numeric Pad, all while weighing less than approximately 4 lbs. Lenovo

  • Rated 5 out of 5 stars

    First labtop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best first lab top I’ve ever bought.. I love it and would really recommend to first buyers !

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5i 15. We are pleased to hear that the Flex 5i 15 meets your computing needs so well. Lenovo

  • Rated 4 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like my new laptop, just wish the lighted keyboard would stay lit longer!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5i 15, model number 82HT00CQUS. This model ships with a Backlit, English (US) Version, standard QWERTY keyboard with 10 Key Numeric Pad included. You can activate the keyboard backlighting by holding down the Fn Key and tapping the Spacebar at the same time: Once to activate the backlighting, twice to increase the backlight intensity and three times to turn off the backlight. The backlight will also automatically turn off after 20-seconds of inactivity with the keyboard. You will need to reactivate the backlighting once it automatically turns off by using the procedure outlined above. Lenovo

  • Rated 5 out of 5 stars

    Lenovo laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I haven't had much time to use my new laptop, I am pleased so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, very happy with my purchase. Really wanted the number keypad, which it has!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5i 15. We are pleased to hear that the features and performance of the Flex 5i 15 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop that is very efficient for the job site

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5i 15. We are pleased to hear that the Flex 5i 15 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Great Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love the fingerprint log in. Great value for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience when buying electronic products. Salesman was very knowledgeable.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5i 15. We are pleased to hear that the Flex 5i 15 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it! Works well for what I need to do.nothing else to say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Walt

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. No problem with it so far 3 months after purchase.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5i 15. We are pleased to hear that the Flex 5i 15 is working out so well for you. Lenovo

  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this computer. it is easy to use and fits my needs.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5i 15. We are pleased to hear that the ease of use and performance of the Flex 5i 15 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase and does what my son needs him to do for school.

    I would recommend this to a friend