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Customer Ratings & Reviews

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The comparable value price is $699.99

Customer reviews

Rating 4.5 out of 5 stars with 441 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers express satisfaction with the IdeaPad Flex 5 15ITL05's touchscreen, ease of use, and performance. Many appreciate its lightweight design and long battery life, along with its reasonable price. While some wish for more RAM, the positive feedback on other features outweighs this concern. The 2-in-1 functionality and attractive design are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 441 reviews
  • Rated 5 out of 5 stars

    Debs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good computer and easy to use. Thought I got a good buy also.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5i 15. We are pleased to hear that the value, ease of use and performance of the Flex 5i 15 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Lenovo lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this new all in one computer and it is a great replacement

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5i 15, convertible - 2 in 1 Format Laptop. We are pleased to hear that the features and performance of the Flex 5i 15 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Ms. Chelsie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman recommended this device and I'm very well pleased.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5i 15. We are pleased to hear that the Flex 5i 15 is working out so well for you. Lenovo

  • Rated 4 out of 5 stars

    Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the money. Super-senstive touchpad.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5i 15. You can adjust the touchpad in your system settings. You can get there by clicking on the magnifying glass at the bottom left of your Windows 11 screen. Type "touchpad" in the search window. Select "Mouse & touchpad settings" from the list of choices. You can make general adjustments to the touchpad there. You can also select "Additional mouse options" for more detailed adjustments to the touchpad sensitivity by increasing the delay of the touchpad. If you have questions about your Lenovo Flex 5i 15, we recommend you contact Lenovo Tech Support for additional information at: 877-453-6686. Lenovo

  • Rated 5 out of 5 stars

    My Lenovo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lenovo is everything my son needed for a great college computer.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5i 15 for your son. We are pleased to hear that the Flex 5i 15 meets your son's computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    High Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. It looks and feels high quality.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5i 15. We are pleased to hear that the Flex 5i 15 meets your computing needs so well. Lenovo

  • Rated 4 out of 5 stars

    GoodBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing product but the ony downside is the weight.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5i 15, model number 82HT00CQUS. This full-size, convertible - 2 in1 format laptop provides a full-size, 15.6 inch (screen size measured diagonally) IPS - FHD (1920x1080) 10-point Multi-touch screen, with 360-degree hinges that allow the Flex 5i 15 to be used in either Laptop Mode or in Tablet Mode, or any place in between for media consumption. There is also a full-size Backlit, English (US) Version, standard QWERTY keyboard with 10 Key Numeric Pad included and the Lenovo Flex 5i 15 still only weighs approximately 1.8 kg (3.97 lbs). Lenovo

  • Rated 5 out of 5 stars

    First Lenovo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Lenovo!!! Backlit Keyboard is awesome!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5i 15, model number 82HT00CQUS. We are pleased to hear that the features and performance of the Flex 5i 15 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Pretty good device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Labtop might be the best I purchased so far.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5i 15. We are pleased to hear that the Flex 5i 15 is working out so well for you. Lenovo

  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints; it exceeded all my of expectations.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5i 15. We are pleased to hear that the Flex 5i 15 is working out so well for you. Lenovo

  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Who needs an iPad when you have this!!!!!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5i 15. We are pleased to hear that the Flex 5i 15 meets your computing needs so well. Lenovo

  • Rated 1 out of 5 stars

    Not this one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is horrible. A fan clicks on after you have used it. I purchased it and kept it for a month and couldn’t wait to return it. If you don’t like Mac, get any HP.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Inexpmsive but lacks quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive and although the specs seem good the chasis is plastic and it is cheaply made.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Soupy, we are sorry to hear that your Flex 5i 15 did not meet your expectations. The top of this Flex 5i is made with an aluminum cover and the bottom, a PC + GF material bottom. Should you desire a device made with all aluminum, we recommend searching for a device that meets your preferences and needs in design, performance, features, and functionality to help ensure you find a good fit. For example, here is a link to the Lenovo Yoga 7i 16, a step up in every aspect from the Flex 5i you reviewed. This Yoga has a CNC aluminum chassis with comfort edges for a premium and comfortable use in its various 2-in-1 modes, and 12th Gen Intel processing for faster speed and heightened battery efficiency and a higher resolution, larger display with its 16" 2.5K resolution, touchscreen: https://www.bestbuy.com/site/lenovo-yoga-7i-16-2-5k-touch-2-in-1-laptop-intel-evo-platform-core-i5-1240p-8gb-memory-256gb-ssd-storm-grey/6502225.p?skuId=6502225 Lenovo

  • Rated 1 out of 5 stars

    Confused

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very slow from the time I very first started using it

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Bria. We are sorry to hear that you encountered an issue with your Flex 5 15 and that the responsiveness has not met your expectations. This model Flex 5 features the four-core Intel Core i5, designed for more demanding workloads. If after completing updates in Lenovo Vantage and Windows Update Settings your speed issue persists, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is phone number to speak with a tech support representative to further resolve your issue: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 1 out of 5 stars

    no support

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ordered 6 laptops from bestbuy and 2 didnt work now not returnable buyer be ware of bestbuy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Heavy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is really heavy and not as thin as I thought it would be. Its ok for the price but differently not worth much

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sorry I got this one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not thrilled with this computer. I wish I could have seen it but it was not available on the floor.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not my cup of tea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a huge learning curve for a non-Microsoft user. The features and system were not user-friendly.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having difficulty getting started with Windows 11 Home, 64-bit Operating System. Here is a link to a YouTube Video that describes the features and functions of Windows 11:  https://www.youtube.com/watch?v=Sre2iBjRHg8. If you have questions about your Lenovo Flex 5i 15, we recommend you contact Lenovo Tech Support for additional information at: 877-453-6686. Lenovo

  • Rated 1 out of 5 stars

    Well, nuts!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, nuts. I had to give it a one for one reason, and it's a big one. The laptop itself is everything it says on paper. The problem is that the wireless connection breaks if I go more than 5 or 6 feet from the modem. I have to have wireless for the work I do in my home, and 5-6 feet is just a total fail. It's a shame because that aside, it's a very nice laptop.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having issues with the WiFi-6, wide range/high speed - 2 x 2 802.11ax frequency WiFi that is installed within this Lenovo Flex 5i 15. Updating the BIOS files and drivers that control the WiFi connectivity of this Flex 5i 15 may correct the WiFi issues you are having. First, check to be sure you have the latest version of Windows 11 on the computer. Then update all BIOS files and drivers up to that latest version of Windows 11. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 11. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If you get a message that states there are no current updates available, you can directly update/reinstall the WiFi Driver within the Windows 11 Operating System on this Laptop. Here is a link to instructions for doing this:  https://allthings.how/how-to-install-or-update-windows-11-wifi-driver/#:~:text=In%20Settings%2C%20click%20on%20the,Download%20%26%20install'%20under%20it. If the issue continues after this updates, we recommend you contact lenovo Tech Support for additional help at: 877-453-6686. Lenovo

  • Rated 2 out of 5 stars

    wouldn't recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not includes include Microsoft office suite. Having trouble connecting printer. And everyone wants to charge for any type of assistance

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This Lenovo Flex 5i 15, model number 82HT00CQUS, ships with a 30-day trial of Microsoft Office 365 included as part of the Windows 11 operating system. To keep the program active after the trial period, you will need to purchase a product key. You will not need to download any additional software. This Lenovo Flex 5i 15 is compatible with any printer, wired or wireless that is compatible with the Windows 11 64-bit Operating System and WiFi-6, 2x2 802.11ax frequency WiFi, which is also backward compatible with a/b/g/n/ac frequency WiFi. We recommend you check with your printer manufacturer's web site for the compatibility and requirements of your specific model printer. Here is a link to instructions for installing a compatible printer to a Windows 11 computer:  https://support.microsoft.com/en-us/windows/add-a-printer-or-scanner-in-windows-14d9a442-0bcb-e11c-7a6c-63f00efae79f Lenovo