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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 443 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers express satisfaction with the IdeaPad Flex 5 15ITL05's touchscreen, ease of use, and performance. Many appreciate its lightweight design and long battery life, along with its reasonable price. While some wish for more RAM, the positive feedback on other features outweighs this concern. The 2-in-1 functionality and attractive design are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 443 reviews
  • Rated 5 out of 5 stars

    Debs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good computer and easy to use. Thought I got a good buy also.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5i 15. We are pleased to hear that the value, ease of use and performance of the Flex 5i 15 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Decent PC por the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good PC for the price. It works as expected, no problems at all.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5i 15. We are leased to hear that the value and performance of the Flex 5i 15 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    New Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, nice keyboard. Good for at home online office work.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5i 15. We are pleased to hear that the features and performance of the Flex 5i 15 meets your business computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Lenovo lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this new all in one computer and it is a great replacement

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5i 15, convertible - 2 in 1 Format Laptop. We are pleased to hear that the features and performance of the Flex 5i 15 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Ms. Chelsie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman recommended this device and I'm very well pleased.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5i 15. We are pleased to hear that the Flex 5i 15 is working out so well for you. Lenovo

  • Rated 4 out of 5 stars

    Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the money. Super-senstive touchpad.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5i 15. You can adjust the touchpad in your system settings. You can get there by clicking on the magnifying glass at the bottom left of your Windows 11 screen. Type "touchpad" in the search window. Select "Mouse & touchpad settings" from the list of choices. You can make general adjustments to the touchpad there. You can also select "Additional mouse options" for more detailed adjustments to the touchpad sensitivity by increasing the delay of the touchpad. If you have questions about your Lenovo Flex 5i 15, we recommend you contact Lenovo Tech Support for additional information at: 877-453-6686. Lenovo

  • Rated 5 out of 5 stars

    My Lenovo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lenovo is everything my son needed for a great college computer.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5i 15 for your son. We are pleased to hear that the Flex 5i 15 meets your son's computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    High Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. It looks and feels high quality.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5i 15. We are pleased to hear that the Flex 5i 15 meets your computing needs so well. Lenovo

  • Rated 4 out of 5 stars

    GoodBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing product but the ony downside is the weight.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5i 15, model number 82HT00CQUS. This full-size, convertible - 2 in1 format laptop provides a full-size, 15.6 inch (screen size measured diagonally) IPS - FHD (1920x1080) 10-point Multi-touch screen, with 360-degree hinges that allow the Flex 5i 15 to be used in either Laptop Mode or in Tablet Mode, or any place in between for media consumption. There is also a full-size Backlit, English (US) Version, standard QWERTY keyboard with 10 Key Numeric Pad included and the Lenovo Flex 5i 15 still only weighs approximately 1.8 kg (3.97 lbs). Lenovo

  • Rated 5 out of 5 stars

    Pretty good device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Labtop might be the best I purchased so far.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5i 15. We are pleased to hear that the Flex 5i 15 is working out so well for you. Lenovo

  • Rated 5 out of 5 stars

    First Lenovo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Lenovo!!! Backlit Keyboard is awesome!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5i 15, model number 82HT00CQUS. We are pleased to hear that the features and performance of the Flex 5i 15 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints; it exceeded all my of expectations.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5i 15. We are pleased to hear that the Flex 5i 15 is working out so well for you. Lenovo

  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Who needs an iPad when you have this!!!!!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Flex 5i 15. We are pleased to hear that the Flex 5i 15 meets your computing needs so well. Lenovo

  • Rated 1 out of 5 stars

    Not this one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is horrible. A fan clicks on after you have used it. I purchased it and kept it for a month and couldn’t wait to return it. If you don’t like Mac, get any HP.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Inexpmsive but lacks quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive and although the specs seem good the chasis is plastic and it is cheaply made.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Soupy, we are sorry to hear that your Flex 5i 15 did not meet your expectations. The top of this Flex 5i is made with an aluminum cover and the bottom, a PC + GF material bottom. Should you desire a device made with all aluminum, we recommend searching for a device that meets your preferences and needs in design, performance, features, and functionality to help ensure you find a good fit. For example, here is a link to the Lenovo Yoga 7i 16, a step up in every aspect from the Flex 5i you reviewed. This Yoga has a CNC aluminum chassis with comfort edges for a premium and comfortable use in its various 2-in-1 modes, and 12th Gen Intel processing for faster speed and heightened battery efficiency and a higher resolution, larger display with its 16" 2.5K resolution, touchscreen: https://www.bestbuy.com/site/lenovo-yoga-7i-16-2-5k-touch-2-in-1-laptop-intel-evo-platform-core-i5-1240p-8gb-memory-256gb-ssd-storm-grey/6502225.p?skuId=6502225 Lenovo

  • Rated 1 out of 5 stars

    Confused

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very slow from the time I very first started using it

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Bria. We are sorry to hear that you encountered an issue with your Flex 5 15 and that the responsiveness has not met your expectations. This model Flex 5 features the four-core Intel Core i5, designed for more demanding workloads. If after completing updates in Lenovo Vantage and Windows Update Settings your speed issue persists, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is phone number to speak with a tech support representative to further resolve your issue: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 1 out of 5 stars

    no support

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ordered 6 laptops from bestbuy and 2 didnt work now not returnable buyer be ware of bestbuy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Heavy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is really heavy and not as thin as I thought it would be. Its ok for the price but differently not worth much

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sorry I got this one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not thrilled with this computer. I wish I could have seen it but it was not available on the floor.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not my cup of tea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a huge learning curve for a non-Microsoft user. The features and system were not user-friendly.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having difficulty getting started with Windows 11 Home, 64-bit Operating System. Here is a link to a YouTube Video that describes the features and functions of Windows 11:  https://www.youtube.com/watch?v=Sre2iBjRHg8. If you have questions about your Lenovo Flex 5i 15, we recommend you contact Lenovo Tech Support for additional information at: 877-453-6686. Lenovo