Customer Ratings & Reviews
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- Shift](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/f79b3ed3-e46f-4e66-923f-76d4538361a2.jpg)
- Model:
- 82XM00LMUS
- SKU:
- 12570303
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the product's excellent overall performance, speed, and portability as major advantages. Its responsive touchscreen, good battery life, and appealing design are also frequently praised, along with its screen size and ease of use. However, a recurring concern among users is that the device tends to heat up quickly.
This summary was generated by AI based on customer reviews.
Laptop for Basic Needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad if you want a little high-end appearance with nifty features. Developer and Tech = 100% NO!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Trey,
Thanks for choosing Lenovo and for sharing your feedback with us.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Do not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on 9/4 today is 9/26 and the screen keeps going out. Took it to bestbuy for an exchange they told me I'm out of the 14 day window and have to go through lenova now. Very upset as this was a gift for Mom and she's already having problems after owning for roughly 3 weeks. Extremely disappointed in how best buy handles this
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Lola1908-
Thank you for sharing your experience with the IdeaPad Slim 3. We are sorry to hear that you are facing issues with your device. We would like to recommend a few solutions to the display issue you are facing.
To start, we recommend adjusting your device’s sleep settings which may be causing your system to shut off the screen faster than needed. Firstly, open the Settings app, then select the “Systems” tab located on the left hand of the device, click the “Power & battery” option on the right-hand side of the display, finally choose the “Screen, sleep & hibernate timeouts” tab, this will open a drop-down menu where you can change how quickly your device goes into sleep mode. We also suggest that you check for software and drivers updates through Lenovo Vantage and Windows Update Settings which may be impacting your device’s ability to communicate with the display effectively. To check for updates in Lenovo Vantage, start by launching the Lenovo Vantage app and selecting the “Check for updates” button on the right-hand side of the homepage. To check for Windows Updates, start by launching the Settings app, then selecting the Windows Update tab on the left-hand side of the page, finally select the “Check for updates’ button located in the top right of the page.
If these issues persist, please reach out to Lenovo Customer support here: 877-453-6686 and our team will be happy to assist you troubleshoot the issue. Please reach out to us through the Q & A section of this product webpage if you have any questions or have any updates regarding your issue.
Best wishes,
Lenovo
KC
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything ok, except Window Hello Face not working
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey bosegas,
Thank you for choosing Lenovo and for sharing your feedback with us.
Regarding your note about Windows Hello facial recognition, we apologize for any confusion. This IdeaPad Slim 3 does not feature a camera with IR technology to support biometric login.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Flash sale
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was right! Then I upgraded the ssd card.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi LauraP,
Thanks for choosing Lenovo!
We are glad to hear that your IdeaPad Slim 3 is working out well for you, and we appreciate you taking the time to share your perspective with us.
Best,
Lenovo
Good for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, not a big fan of it. We needed something asap. Smaller than I really needed but bigger ones had less features. Good for the price.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi PABst,
Thanks for choosing Lenovo and for sharing your feedback with us
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance, and don't hesitate to share what we can do to improve your experience, as your satisfaction is important to us.
Regards,
Lenovo
New PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Package did not arrive as scheduled and start up was not smooth
No, I would not recommend this to a friendMisleading Promises
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the laptop. Very displeased with the pressure and misleading promises to save money by signing up for a Bestbuy credit card. No money back, just points on next purchase. Not what I was lead to believe.
I would recommend this to a friendNot bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am knocking it down a star because of the terrible data transfer from my previous laptop. It was incomplete and haphazard.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi bellerophon30,
Thanks for choosing Lenovo and for sharing your feedback with us. We are sorry to hear that you ran into an issue with your data transfer. We wish to provide the best experience possible and desire to learn more about what went wrong so that we can assist you more precisely.
Was the data transfer done with Geek Squad? If so, we recommend contacting them directly to share your experience. If there are other circumstances, please reach out to us via the Q&A section of the product page so that we can continue our discussion to resolve the matter, as your satisfaction is important to us.
Best regards,
Lenovo
Broke is less than 6 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke is less than 6 months black screen thanks
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thak you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible. We're disappointed and apologize that this wasn't the case for you, and we'd like to work with you to try to improve your experience.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Don't Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is pure garbage in my opinion. Ive owned lenovo before and theyve been okay. Here the cursor disappears for minutes at a time and it drops websites at will.its also big and clunky. I do not recommend at all.
No, I would not recommend this to a friendTwo Lenovo IdeaPad Slim 3's died in two months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought our first one in early September 2025. It failed on September 12,2025. We were able to return it to Best Buy. It is now October 28, 2025, and the "new" one has a black screen. Totally unusable. I was tol Lenovo laptops were reliable, but two failed laptops in two months is unacceptable. I will contact Lenovo tomorrow, but I would want anything but a Lenovo.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey WWC1,
Thanks for choosing Lenovo and for sharing your feedback with us. We are sorry to hear that you ran into an issue with your IdeaPad Slim 3. We wish to provide the best experience possible, so if you'd like to work with us, we’d like to work with you to address these points and improve your experience with our products.
To start, if you haven't already done so, please contact Lenovo Support at this number: 877-453-6686, as the support team is equipped to handle a range of product issues.
We look forward to hearing more from you, so please don’t hesitate to reach out or us a note in the Q&A section of this product page to continue this discussion and share details on the points we’ve inquired about, along with any further comments you may have regarding your experience.
Best regards,
Lenovo
Screen is flickering
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this laptop September 22 2025, It is February 22th 2025 and I use this for writing and occasionally checking websites That's about it. The screen is flickering out of nowhere. It's not consistent so I unfortunately cannot provide video evidence but yes it is flickering. Luckily I don't do any gaming or consuming video content on this at all.
No, I would not recommend this to a friendits ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too small, Im trying to get used to it...and not liking Windows 11
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey TrishV,
Thank you for sharing your feedback with us. We are sorry to hear that you are not satisfied with the size of your IdeaPad Slim 3's display, along with the difficulty with learning Windows 11.
Please don't hesitate to reach out to us via the Q&A section of the product page should you have any questions or need assistance with anything in particular, as your satisfaction is important to us.
Best regards,
Lenovo
glitchy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.everything is good and what the price i paid for, however when the laptops below 20 percent it will refuse to connect to wifi then crash.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Odawg12,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad Slim 3. We apologize for any inconvenience that this may be causing you, and we'd like to work with you to resolve this issue.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, applying all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen instructions to ensure all updates are applied successfully.
If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please update us when you can regarding this, as your feedback and satisfaction is important to us.
Best regards,
Lenovo
Lenovo Ideapad Slim 3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot access Microsoft Excel program files. PartsGeek was unhelpful about this.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello DavidY,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible. We're disappointed and apologize that this wasn't the case for you, and we'd like to work with you to try to improve your experience.
We recommend contacting Microsoft Support for help with Office apps. Here's a link to a Microsoft Support webpage that shares how you can contact their respective teams: https://support.microsoft.com/en-us/contactus |
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Webcam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The WebCam clarity is not good sometimes it is going to fade out
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Teja,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad Slim 3 camera. We'd like to work with you to resolve this issue.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the camera issues. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
We hope that this helps, and please update us when you can regarding this. Feel free to reach out to us via the Q&A section of the product page should you have any questions or need further assistance.
Best regards,
Lenovo
It works. But....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works. but there's a reason it's discounted so much. Wifi constantly turns itself off. filling in online text fields the mouse icon often disappears. Even my previous dell worked better than this.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi PeteM-
Thank you for sharing your feedback with us. We are disappointed to hear that you are encountering Wi-Fi and mouse issues, we would like to suggest a solution that can resolve your issues.
Firstly, to address both the Wi-Fi and touchpad concerns, please ensure that all available updates are installed through Lenovo Vantage and Windows Update Settings. These updates are crucial to the system’s functionality and can resolve the issues you are experiencing with the touchpad and Wi-Fi. To check for updates in Lenovo Vantage, start by launching the Lenovo Vantage app and selecting the “Check for updates” button on the right-hand side of the homepage. To check for Windows Updates, start by launching the Settings app, then selecting the Windows Update tab on the left-hand side of the page, finally select the “Check for updates’ button located in the top right of the page. After these updates are installed, please restart your device to ensure all program files are properly configured.
If these issues persist after these steps, please reach out to Lenovo Support here: 877-453-6686 so that we can work with you to resolve these issues. Please reach out to us through the Q & A section of this webpage if you have any questions or have any updates on the issues you are experiencing.
Best wishes,
Lenovo
Regret this purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer received an update from Lenovo a little over a month after purchase. The update deactivated my pin and now I am locked out of my computer, by Windows, for at least 30 days. I went to Best Buy’s Geek Squad and they were unable to help since it was a Windows issue. So now my computer is sitting there useless. I was warned by an IT consultant not to buy Lenovo, wish I had listened.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Anne,
Thank you for sharing your feedback with us. We are sorry to hear that you are experiencing this issue with your IdeaPad Slim 3. We apologize for the inconvenience that this may have caused you, and we'd like to work with you to try to resolve this issue.
To start, you may need to factory reset your system. If you wish to complete this process, the instructions are listed below:
1. There is a small pin hole on the bottom right side of the device, first in line before the other ports on the right side. You will need a pin (a SIM ejector tool or the end of a paperclip should suffice) to push this reset button.
2. Push the reset button. The system should boot to a choice screen where you can choose to view "System Recovery" options. Select System Recovery.
3. On the next screen, select "Troubleshooting", then "Reset this PC". Select the option to remove everything from the system and for Windows to be installed locally. You will need to reinstall all programs and files after the reset.
We hope that this helps, and should you run into any issues, have any questions, or need further assistance, please reach out to us here or contact Lenovo Support at this number: 877-453-6686, to speak with someone.
Please update us when you can regarding this.
Best regards,
Lenovo
Lenvo laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen and the buttons are overly sensitive it changes screens all the time and I don’t even realize I’m doing it. It’s really annoying when I’m trying to work. Would love to return it and swap it for something else.
No, I would not recommend this to a friendSomething is missing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not satisfied with sound. Where is the keyboard backlight
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi user539370,
Thank you for sharing your feedback with us. We are sorry to hear that your IdeaPad Slim 3 has fallen short for you. We understand your perspective, and we'd like to work with you to try to improve your experience.
To start, we recommend using the Dolby Access app that's preinstalled to adjust the audio profile to your liking, as we believe this can increase your sound satisfaction.
Also, we wish to clarify that this IdeaPad Slim 3 does not feature a backlit keyboard, as mentioned in the device specifications section of the product page.
Please let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo