Customer Ratings & Reviews
![Sure, here is the corrected and grouped text from the image:
---
**Top Row:**
- Esc
- Fn
- F1
- F2
- F3
- F4
- F5
- F6
- F7
- F8
- F9
- F10
- F11
- F12
**Number Row:**
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 0
- -
- =
- Backspace
**Letter Row:**
- Tab
- Q
- W
- E
- R
- T
- Y
- U
- I
- O
- P
- [
- ]
- \
- Delete
**Letter Row:**
- Caps Lock
- A
- S
- D
- F
- G
- H
- J
- K
- L
- ;
- '
- Enter
**Letter Row:**
- Shift
- Z
- X
- C
- V
- B
- N
- M
- ,
- .
- /
- Shift](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/f79b3ed3-e46f-4e66-923f-76d4538361a2.jpg)
- Model:
- 82XM00LMUS
- SKU:
- 11174543
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Motherboard issue
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gifted to my sister but just after 2 months it has motherboard problem.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Sunny,
Thank you for sharing your feedback with us. We are sorry to hear that you ran into this issue with your IdeaPad Slim 3. We apologize for the inconvenience that this has caused you, and we'd like to work with you to try resolve these issues.
To start, if this is a systemboard problem, we recommend contacting Lenovo Support here: 877-453-6686, for assistance with exploring options with repairing the device.
Please update us when you can regarding this, and feel free to reach out to us via the Q& A section of this product page should you have any questions or further comments.
Best regards,
Lenovo
Very bad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working withing 2 weeks of purchase. It was a defective piece
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi FNUM-
Thank you for sharing your feedback with us. We are disappointed to hear that the IdeaPad Slim 3 did not meet your expectations. We would like to offer you some possible solutions to the device becoming unresponsive.
The IdeaPad Slim 3 features a NOVO button. This button allows the device the device to boot into system recovery. This button can be found on the right-hand side of the laptop next to the SD card slot. To use the NOVO button, make sure your laptop is off and insert a SIM key or paperclip in the small pinhole. I have linked the Lenovo Support page in case you would like a better picture of how to use the NOVO key system:
https://support.lenovo.com/us/en/solutions/ht062552-introduction-to-novo-button-ideapad
If your system is still unresponsive, please reach out to Lenovo Support here: 1-855-253-6686 and one of our dedicated representatives would be happy to help you with advanced troubleshooting or next steps. Please reach out to us through the Q & A section of this product page if you would like to share any updates.
Best wishes,
Lenovo
good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price, still saw it cheaper some other place.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey JohnG,
Thank you for choosing Lenovo and for sharing your feedback with us.
We are glad to hear that your experience with your IdeaPad Slim 3 has been good.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
New computer and bad!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 days after using computer kept restarting and restarting and several times It went black. I have asked questions and no answers. I wonder if this is a refurbished computer? I will continue to ask as I have no response to this bad computer!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi KENNETHC,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad Slim 3. We apologize for the frustration and inconvenience that this may have caused you, and we'd like to work with you to resolve this issue.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
Please update us when you can regarding this and feel free to reach out to us via the Q&A section of the product page for questions or if you need further assistance.
Best regards,
Lenovo
HorribleCustomer Services for Established Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My most recent purchase was at least the 20th computer I have purchased from Best Buy in the last four years. I also purchased at least five printers from BB in the last four years. For my most recent purchase, I noticed that the key for the letter "p" did not work. I took the keyboard back and just asked that it be switched out for another keyboard. BB refused saying if you want to return the keyboard, you have to return the entire computer which my business is already using, I was told I cld purchase one of their keyboards at an addtional charge. I will never purchase another item from BB.
No, I would not recommend this to a friendBad battery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesn't last at all,if your a college student this is a nightmare. Save urself SAAAVEE YOURSELFF
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible. We're disappointed and apologize that this wasn't the case for you, and we'd like to work with you to try to improve your experience.
To start with your note on battery life, there are many variables that contribute to shorter battery life. Thankfully, many of those variables can be adjusted. By default, the system will tend to give more speed when needed, which can sacrifice battery life. If you want to squeeze out more battery life, we recommend utilizing the Lenovo Vantage application that is preinstalled to adjust settings related to power and battery performance (to access relevant settings, open Vantage > Device Settings > Power). You can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both worlds.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Worst purchase ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started glitching within a week of purchase. Last straw was it wouldn’t reconnect to WIFI. Had to do a hard reset. I returned it within 17 days
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thak you for sharing your feedback with us. We're sorry to hear that you ran into an issue, leading to you returning the system.
We have noted your comments, as your input is important in our review of opportunities for improvement. We hope that you choose our products again in the future, and that you feel free to reach out to us with any issues, as we strive to provide the best experience possible.
Best regards,
Lenovo
Ms N R
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a very bad experience with buying this labtop .the touch screen was not work and Best Buy refuse to exchange it for me
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thak you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so we're disappointed and apologize that this wasn't the case for you.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
failure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some times it works and sometimes not. I've had to bring it in to the Geek Squad, but can't get a final solution to the problems
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi there,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad Slim 3. We apologize for the inconvenience that this has caused you. If you'd like, we wish to work with you to try to improve your experience.
To start, since we do not know the details of the issues you're experiencing, we recommend contacting Lenovo Support online or at this number: 877-453-6686, to work with a representative who may help by sharing tailored, in-depth troubleshooting options.
Please update us when you can regarding this and don't hesitate to reach out to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Lenovo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was returned in LESS than 2 weeks due to the screen being defective as in wouldn’t come on.
No, I would not recommend this to a friendLaptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never even got it the package and i tried getting a refund but they wont send me one
No, I would not recommend this to a friendPoor Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product did not work appropriately, needed signficiant technical support from BB and external IT firms, we a lemon of a product.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thak you for sharing your feedback with us. We're sorry to hear that you ran into an issue, leading to you seeming returning the system.
We have noted your comments, as your input is important in our review of opportunities for improvement. We hope that you choose our products again in the future, and that you feel free to reach out to us with any issues, as we strive to provide the best experience possible.
Best regards,
Lenovo
Disappointing — Ended up switching to a MacBook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was really disappointed with this computer. Even though the specs looked good on paper, the performance just didn’t live up to expectations. The graphics driver kept malfunctioning, which made my work really frustrating. In the end, I had to return it and went with a MacBook Air M4 instead.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Lucas,
We are sorry to hear that you had trouble with your IdeaPad Slim 3, leading to you returning it. We apologize for the frustration and inconvenience that this may have caused you.
We understand your perspective, and we hope that you choose our products again in the future, along with reaching out to us with any questions, concerns or request that you may have.
Best regards,
Lenovo
Poor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is horrible. Used it one time and the screen is already not working.
No, I would not recommend this to a friendDefected power adaptor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I powered on my newly laptop, it said the attached power supply watt is less than recommended. Please use the power cord that came with the shippment. I did use the power adaptor from the shippment. So I went to the store to exchange for a new one.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi there,
Thank you for sharing your feedback with us. We are sorry to hear that you ran into an issue with your IdeaPad Slim 3. We apologize for any inconvenience that this may have caused you.
We hope that your exchanged unit is working well for you, and please reach out to us should you have any questions or need assistance.
Best regards,
Lenovo
Stopped working after 4 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped worki v after 4 weeks. Am returning today.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue, leading to you returning the system.
We have noted your comments, as your input is important in our review of opportunities for improvement. We hope that you choose our products again in the future, and that you feel free to reach out to us with any issues, as we strive to provide the best experience possible.
Best regards,
Lenovo
Disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought item sunday following wednesday price dropped 60.00 they would not honor price match
I would recommend this to a friendKeyboard issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Know keyboard issues: The internal keyboard has conflucts with software and keeps you from being able to use the keyboard. There are temporary bandaids but no clear fix.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Seefisher,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad Slim 3. We apologize for the inconvenience that this may have caused you, and we'd like to work with you to resolve this issue.
To start, since we do not know which troubleshooting steps you've attempted, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, applying all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, and ensure that all updates are applied sucessfully, following on-scren instructions.
If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please update us when you can regarding this.
Best regards,
Lenovo
Horrible experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop didn’t make it 2 weeks before I had to return it!!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey XavierR,
Thank you for sharing your feedback with us. We are sorry to hear that you had trouble with your IdeaPad Slim 3, leading to you returning it. We apologize for the inconvenience that this has caused you.
If you could, we would like to hear what went wrong in your experience so that we can make the necessary changes. We hope that you choose our products again in the future, and please feel free to reach out us with any questions or request that you may have.
Best regards,
Lenovo
Lenovo Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a laptop with no backlit keyboard!! Who ever heard of such a thing
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi JeffU,
Thank you for sharing your feedback with us. We are sorry to read that the IdeaPad Slim 3 is missing a feature that you desired and expected.
To provide products for various needs at a competitive price, premium features like keyboard backlighting are often reserved for more premium products to help keep cost lost for those that may not need a system with such premium features. We have noted your comments and will consider this for future improvements.
Please feel free to reach out to us should you have any questions, further comments, or need assistance with your IdeaPad.
Best regards,
Lenovo