Customer Ratings & Reviews
![The text on the image is a keyboard layout, which includes the letters, numbers, and symbols typically found on a computer keyboard. The layout is as follows:
1. 2. 3. 4. 5. 6. 7. 8. 9. 0. - + = backspace tab q w e r t y u i o p [ ]
2. a s d f g h i k l ; ' . - enter shift Z x C V b n m < d > c ? / shift ctrl alt alt ctrl < W MickAudio Lenovo](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/ac1eedc3-1853-48ce-b3f3-e9b54880526c.jpg)
- Model:
- 82XJ004AUS
- SKU:
- 12017480
Rating by feature
- Battery Life
Rating 4.8 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.5 out of 5 stars
MISLEADING PRODUCT NAME (Do NOT make my mistake!)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would never have bought this except that it has the EXACT SAME NAME and is very nearly the EXACT SAME MODEL as the 82XJ0000US which has a touch screen and far better color. The screen on this model (82JX004AUS) is possibly the worst laptop screen I've ever seen. It is incredibly washed out and no amount of changing the brightness and/or contrast can fix it. Spend the extra money and get the better version. BestBuy needs to better distinguish between the two models. Extremely unhappy customer.
No, I would not recommend this to a friendKeyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was wondering if it’s a lit keyboard to see in the dark.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi CareaseJ,
This IdeaPad Slim 3 Chromebook does not feature a backlit keyboard.
Please feel free to reach out to us via the Q& A section of this product page should you have any other questions.
Best regards,
Lenovo
Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's good for simple, everyday use, but not for business purposes, and it doesn't connect to a printer.
I would recommend this to a friendGreat service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price. Average performance! Great service from Best Buy!
I would recommend this to a friendMy laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's an average product. The price is very reasonable.
I would recommend this to a friendMy home computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There's no way to make the screen go up or down except with the arrows on the right! That is not handy!!
No, I would not recommend this to a friendGood laptop but flimsy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop was good. Unfortunately it was accidentally dropped from my desk to the chair and cracked the screen. I wish it was built a little bit more ruggedly.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Jeff-
Thank you for sharing your experience with us. We are disappointed to hear that the screen of your IdeaPad Slim 3 Chromebook is cracked. We aim to deliver great user experience with our products. The IdeaPad Slim 3 Chromebook, alongside a vast range of our other products, undertakes rigorous testing and quality control to ensure we provide reliable, quality products. We greatly appreciate your comments, as this will help us provide great experiences for all.
Please reach out to Lenovo Support here: 855-253-6686 and one of our dedicated customer service associates can help you with next steps regarding repairs. Please reach out to us through the Q & A section of this product page if you would like to share any updates or if you have any questions.
Best wishes,
Lenovo
Adequate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers are good, but it is slow and the CPU is not made by one of the best companies. It cannot run windows.
I would recommend this to a friendWhat a Chromebook should cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is fine – Best Buy needs to get synchronized with their shipping companies
I would recommend this to a friendWorks fine if you’re a chrome OS fan
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very basic . Battery holds better than expected. I hate chrome OS. Don’t recommend it, pay the extra $ and get windows. No wonder everything chrome OS is always on sale
No, I would not recommend this to a friendBad screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty and light laptop but returned because screen quality is bad.
No, I would not recommend this to a friendChromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor screen display. Keys worked well but Had to return it
No, I would not recommend this to a friendPoor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right off, it got a virus. Had to shut it down until the battery ran down. Started it back up. Same thing. Good thing it wasn't expensive. Will look into purchasing something better.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thak you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so we're disappointed and apologize that this wasn't the case for you.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Good laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a little slow for my taste but the screen is large with a large keyboard
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi ChristalM,
Thank you for sharing your feedback with us. We are sorry to hear that this IdeaPad Slim 3 Chromebook has fallen short of your expectations. We wish to provide the best experience possible, and while this Slim 3 Chromebook is an entry level laptop not designed purely for performance, we want to ensure your system is performing as well as possible.
To start, we recommend ensuring the system is up to date by opening Settings > About ChromeOS > Check for updates. Also, try to minimize the number of apps or browser tabs open as this can free up resources for smoother processing with the tasks you're actively working on.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best regards,
Lenovo
No Star here
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality and full of come-ons. A hassle finding what you want
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi NancyS-
Thank you for taking the time to share your experience. We are disappointed to hear that you are facing issues with the IdeaPad Slim 3 Chromebook. We always aim to give the best user experience and are sad to hear that we missed the mark. We would like to offer a few solutions to the issues you are encountering to help improve your experience.
Firstly, there are optional applications pre-installed within your IdeaPad Slim 3 Chromebook. These apps can be deleted easily by selecting the app with right click and choosing the uninstall option from the menu that appears.
To address your concern regarding the difficulty finding the info apps or files you need; Chromebooks include a Search Key making searching for files, settings, or apps easier. You can find this on your keyboard on the left-hand side that appears as a large colored-in circle. Finally, you can use the search bar to easily find what you are looking for.
Please reach out to us through the Q & A section of this product page if you would like to share more details with us about your experience.
Best wishes,
Lenovo
This laptop is worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice laptop if u are on a budget and has an amazing battery life, I’ve been using it for my school work and it works well, my only complaint is that it cannot run some games well but over all this is a good laptop and I would recommend to people.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Dario,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that this IdeaPad Slim 3 Chromebook is working nicely for you overall.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Chromebook
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason when I right click for anything, none of the options come up. I have to go back to using combinations of CTRL or ALT and other keys.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
5 stars
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works perfect.love every thing it comes with.good for my working days
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi SanM,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that this IdeaPad Slim 3 Chromebook works perfectly for you.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
