Customer Ratings & Reviews
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2. a s d f g h i k l ; ' . - enter shift Z x C V b n m < d > c ? / shift ctrl alt alt ctrl < W MickAudio Lenovo](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/ac1eedc3-1853-48ce-b3f3-e9b54880526c.jpg)
- Model:
- 82XJ004AUS
- SKU:
- 12199682
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.5 out of 5 stars
to a friend
Good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price,would be great for students on a budget and I would recommend it to anyone just needing a basic computer.
I would recommend this to a friendI would buy it again.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's worth the price. I would buy it again. I love best buy.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Cenzo1294,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that you are satisfied with your IdeaPad Slim 3 Chromebook.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Good choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prompt service, courteous staff and good price. Will buy again
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
Works fine if you’re a chrome OS fan
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very basic . Battery holds better than expected. I hate chrome OS. Don’t recommend it, pay the extra $ and get windows. No wonder everything chrome OS is always on sale
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thank you for sharing your feedback with us. We're sorry to hear that the ChromeOS platform isn't the right fit for you. If you're willing to share more details, we'd love to fulfill our mission of providing the best experience possible by helping with any issues you may be dealing with or help you find the right system for your use and needs.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance, as your satisfaction is important to us.
Regards,
Lenovo
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok, for the price of the laptop I would recommend
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Mate,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
Laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen goes black if I open the lid too far I’ve only had it 2 months.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible. We're disappointed and apologize that this wasn't the case for you, and we'd like to work with you to try to improve your experience.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Mr. de Leon
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was not what I needed, was adviced to return to Best Buy.
No, I would not recommend this to a friendMISLEADING PRODUCT NAME (Do NOT make my mistake!)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would never have bought this except that it has the EXACT SAME NAME and is very nearly the EXACT SAME MODEL as the 82XJ0000US which has a touch screen and far better color. The screen on this model (82JX004AUS) is possibly the worst laptop screen I've ever seen. It is incredibly washed out and no amount of changing the brightness and/or contrast can fix it. Spend the extra money and get the better version. BestBuy needs to better distinguish between the two models. Extremely unhappy customer.
No, I would not recommend this to a friendComputer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's good for simple, everyday use, but not for business purposes, and it doesn't connect to a printer.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase overall.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would review this item as "uncertain or not sure" as it did not have a power cord in the box.
No, I would not recommend this to a friendDo not recommend
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mandatory software update locked my whole computer and wasn’t able to recover anything or restart it, became an instant paperweight
No, I would not recommend this to a friendGood laptop but flimsy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop was good. Unfortunately it was accidentally dropped from my desk to the chair and cracked the screen. I wish it was built a little bit more ruggedly.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Jeff-
Thank you for sharing your experience with us. We are disappointed to hear that the screen of your IdeaPad Slim 3 Chromebook is cracked. We aim to deliver great user experience with our products. The IdeaPad Slim 3 Chromebook, alongside a vast range of our other products, undertakes rigorous testing and quality control to ensure we provide reliable, quality products. We greatly appreciate your comments, as this will help us provide great experiences for all.
Please reach out to Lenovo Support here: 855-253-6686 and one of our dedicated customer service associates can help you with next steps regarding repairs. Please reach out to us through the Q & A section of this product page if you would like to share any updates or if you have any questions.
Best wishes,
Lenovo
Chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor screen display. Keys worked well but Had to return it
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue, leading to you returning the system.
We have noted your comments, as your input is important in our review of opportunities for improvement. We hope that you choose our products again in the future, and that you feel free to reach out to us with any issues, as we strive to provide the best experience possible.
Best regards,
Lenovo
My home computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There's no way to make the screen go up or down except with the arrows on the right! That is not handy!!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi BevR-
Thank you for choosing Lenovo and sharing your feedback with us. We are disappointed to hear that you are facing issues navigating your IdeaPad Slim 3 Chromebook. We aim to provide excellent user experience for our products, and we would love to recommend a possible solution you can use to improve your experience.
The IdeaPad Slim 3 Chromebook allows users to scroll up and down using 2 fingers on the touchpad. You can scroll down by swiping 2 fingers upwards on the touchpad, to scroll up swipe downwards using 2 fingers. Your Chromebook is also compatible with many computer mouses on the market so if you would prefer you can always use a traditional mouse as well. I have linked the Best Buy website to make your search easier.
https://www.bestbuy.com/site/searchpage.jsp?id=pcat17071&qp=category_facet%3DMice%2C+Keyboards+%26+Accessories%7Eabcat0513000%5Ecurrentprice_facet%3DPrice%7ELess+than+%2425&st=mouse
Please reach out to us through the Q & A section of this product page if you have any questions or need assistance.
Best wishes,
Lenovo
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price. Average performance! Great service from Best Buy!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase overall.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
What a Chromebook should cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is fine – Best Buy needs to get synchronized with their shipping companies
I would recommend this to a friendGood laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a little slow for my taste but the screen is large with a large keyboard
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi ChristalM,
Thank you for sharing your feedback with us. We are sorry to hear that this IdeaPad Slim 3 Chromebook has fallen short of your expectations. We wish to provide the best experience possible, and while this Slim 3 Chromebook is an entry level laptop not designed purely for performance, we want to ensure your system is performing as well as possible.
To start, we recommend ensuring the system is up to date by opening Settings > About ChromeOS > Check for updates. Also, try to minimize the number of apps or browser tabs open as this can free up resources for smoother processing with the tasks you're actively working on.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best regards,
Lenovo
Stopped working, Best Buy no help
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this laptop in August and in December it stopped working. Took it back to Best Buy, they sent it off and said the battery was loose inside. We received it back in February and after using it twice, it stopped working again. Took it back to Best Buy a second time and they want to charge us $84.99 to send it off even though they supposedly fixed it two weeks ago. Very disappointed!
No, I would not recommend this to a friendBummer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough memory. Chrome only. Not adequate. Disappointed. Bummer.
No, I would not recommend this to a friendHorrible and will never buy again
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was always freezing and going slow. Has a horrible camera quality
No, I would not recommend this to a friend