Customer Ratings & Reviews
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2. a s d f g h i k l ; ' . - enter shift Z x C V b n m < d > c ? / shift ctrl alt alt ctrl < W MickAudio Lenovo](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/ac1eedc3-1853-48ce-b3f3-e9b54880526c.jpg)
- Model:
- 82XJ004AUS
- SKU:
- 12240967
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.5 out of 5 stars
to a friend
What a Chromebook should cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is fine – Best Buy needs to get synchronized with their shipping companies
I would recommend this to a friendLaptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen goes black if I open the lid too far I’ve only had it 2 months.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible. We're disappointed and apologize that this wasn't the case for you, and we'd like to work with you to try to improve your experience.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Bummer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough memory. Chrome only. Not adequate. Disappointed. Bummer.
No, I would not recommend this to a friendGood laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a little slow for my taste but the screen is large with a large keyboard
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi ChristalM,
Thank you for sharing your feedback with us. We are sorry to hear that this IdeaPad Slim 3 Chromebook has fallen short of your expectations. We wish to provide the best experience possible, and while this Slim 3 Chromebook is an entry level laptop not designed purely for performance, we want to ensure your system is performing as well as possible.
To start, we recommend ensuring the system is up to date by opening Settings > About ChromeOS > Check for updates. Also, try to minimize the number of apps or browser tabs open as this can free up resources for smoother processing with the tasks you're actively working on.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best regards,
Lenovo
Horrible and will never buy again
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was always freezing and going slow. Has a horrible camera quality
No, I would not recommend this to a friendNot in stock
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on 12/21 as a Christmas present. Was informed that it would be delivered by 12/23. Was emailed on 12/23 that the delivery would be delayed 24-48 hours. Items was never delivered and then order cancelled on 1/6.
No, I would not recommend this to a friendPoor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right off, it got a virus. Had to shut it down until the battery ran down. Started it back up. Same thing. Good thing it wasn't expensive. Will look into purchasing something better.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thak you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so we're disappointed and apologize that this wasn't the case for you.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Chromebook Fancy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for our daughter. It is her last semester at college and she needed something to get her through. She loves it and is just what she needed. It's not heavy and doesn't take up much room at all. Fast and sleek!
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi KristiS-
Thank you for choosing Lenovo and sharing your experience with us. We are thrilled to hear that the IdeaPad Slim 3 Chromebook is working well for your daughter's college studies. We aim to offer great user experience and are overjoyed to see that we met our goal.
Please reach out to us through the Q & A section of this product webpage if you have any questions or need any assistance.
Best wishes,
Lenovo
No Star here
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality and full of come-ons. A hassle finding what you want
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi NancyS-
Thank you for taking the time to share your experience. We are disappointed to hear that you are facing issues with the IdeaPad Slim 3 Chromebook. We always aim to give the best user experience and are sad to hear that we missed the mark. We would like to offer a few solutions to the issues you are encountering to help improve your experience.
Firstly, there are optional applications pre-installed within your IdeaPad Slim 3 Chromebook. These apps can be deleted easily by selecting the app with right click and choosing the uninstall option from the menu that appears.
To address your concern regarding the difficulty finding the info apps or files you need; Chromebooks include a Search Key making searching for files, settings, or apps easier. You can find this on your keyboard on the left-hand side that appears as a large colored-in circle. Finally, you can use the search bar to easily find what you are looking for.
Please reach out to us through the Q & A section of this product page if you would like to share more details with us about your experience.
Best wishes,
Lenovo
Great for kids
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my nine-year-old daughter to use at school. That’s the basis for my review.
I would recommend this to a friendThis laptop is worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice laptop if u are on a budget and has an amazing battery life, I’ve been using it for my school work and it works well, my only complaint is that it cannot run some games well but over all this is a good laptop and I would recommend to people.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Dario,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that this IdeaPad Slim 3 Chromebook is working nicely for you overall.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Lenovo laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even though used, it looks and functions like brand new. Great option for a affordable laptop that you don't use for too much. Good for writing, watching videos, etc. Making documents and art.
I would recommend this to a friendLaptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer Service was perfect. Everything arrived on time
I would recommend this to a friendChromebook
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason when I right click for anything, none of the options come up. I have to go back to using combinations of CTRL or ALT and other keys.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are glad to read that you are satisfied with your purchase.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.
Regards,
Lenovo
5 stars
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works perfect.love every thing it comes with.good for my working days
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi SanM,
Thanks for choosing Lenovo and for sharing your feedback with us!
We are pleased to read that this IdeaPad Slim 3 Chromebook works perfectly for you.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Total Failure
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not possible to review this item as both your shipping department and Bay Shore NY store failed spectacularly in getting this to my daughter for Christmas. Stalled somewhere in Pennsylvania and out of stock at my local Best Buy I was sent on a wild goose chase some 30 miles away only to be told that that particular store did not have my item in stock as well. Also was asked by the department manager if I had reached out to FedEx to see where my Christmas gift was? I didn’t recall purchasing the computer from FedEx. Lastly when it finally arrived on New Years Eve I had to return it as other arrangements were made, no apologies no offer of gift card or store credit for future use, just a hollow thank you.
No, I would not recommend this to a friend