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Customer reviews

Rating 4.6 out of 5 stars with 2629 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 2,629 reviews
  • Rated 5 out of 5 stars

    College 1st year

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase for my son. College 1st year 1st computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what I need it to do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality. Good for if you aren't doing anything too fancy with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Browsing and watching movies

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the fastest but if you are doing the bare minimum of just watching videos then this laptop is for you. But don’t expect it to do too much.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Marco, thanks for choosing Lenovo! We are glad to hear that your Chromebook is sufficient for your use, and we appreciate you taking the time to share this perspective with us. Lenovo

  • Rated 2 out of 5 stars

    not what i was expecting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not what I was expecting never had a Chromebook before thought it would be more like a computer. just don't like operating system.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello,

      Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so we're disappointed and apologize that this wasn't the case for you.

      We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.

      Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Lenovo crome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal to purchase.. Working so very good condition.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hugely frustrating. I lose the internet connection several times in a day and have to turn it off, then back on to reset. I have done a power wash to reset to factory specs without any effect. There are lots of reports of this problem on the web. Most replies point to the router being the problem but in my case and many others that is not the case. Bluetooth also frequently won’t synch with my mouse requiring opening the settings app and doing a reset for it, too.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, MichaelbC. We are sorry to hear that you are having such trouble with your Chromebook. Given the steps you've already taken, to try to remedy this, we recommend reaching out to Lenovo Support at this number: 800-426-7378, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you taking the time to share your feedback with us, as it does not go unnoted. Lenovo

  • Rated 3 out of 5 stars

    Would not recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop runs slow and I was unaware of all the things you could NOT do with a Chromebook….and it’s alot.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi VictoriaP,

      Thank you for sharing your feedback with us. We are sorry to hear that your Slim 3 Chromebook was not a good fit for you. We apologize for any inconvenience that this may have caused you.

      We have noted your comments, and please reach out to us should you have any questions or need assistance.

      Best regards,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good quality laptop. No problems so far. Is good for when you want to do work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New learning curve for me. Had to have my granddaughter show me how to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like Chromebook, still getting use to it Use to Apple IPad

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s overall a good computer. It takes a second to get use to scrolling but I love it

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey HaileyT,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you love your IdeaPad Slim 3 Chromebook.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    No communication

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me begin by saying that the Chromebook is as advertised and meets my needs. The purchase process however, is far from satisfactory. I returned my old Chromebook for a 45.00$ trade-in allowance as offered by Best buy.A return QR code was received from Bestbuy and I packaged the old laptop and sent it off timely via UPS. Two weeks after sending my Chromebook back, it was returned to me in the same packaging with no explanation or paperwork as to why it was not excepted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lenovo cromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice picture and voice response and guick turn on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was better than expected more features than I expected

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is affordable but lacks quite a bit of features. It isn’t as fast as I’d hoped either.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi CortezT,

      We're sorry to hear that your experience with your Slim 3 Chromebook has fallen short of your expectations.

      We wish to help with any issues you have, so please do not hesitate to reach out to us via the Q&A section of this product page or by contacting Lenovo Support.

      We have noted your feedback, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for a basic Chromebook computer .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    S mode

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    S mode should allow chrome..wouldakt it a universal computer

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Never again buy a Lenovo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is sleek and beautiful. That is where all stops. I have excellent computer skills, but this one has has all apps opening only in a tiny window. It freezes. I am not sure if it is bogged down with boat wear or defective. I do have the protective plan and we will be making an appt to take to best buy. Still I have never had a laptop so this. Last Christmas I bought 5 HP chromebooks and none of them did this. They were only $79.00 Extremely unhappy with this purchase. I paid $149 on Black Friday. This is enough to put me off this brand forever.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    TouchPad has major issues..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm just not sure. We've used this chromebook 2x and the touch pad has completely frozen up to the point we've had to power off and on.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey DeneA, we're sorry to hear that you ran into this issue with your Chromebook. To try to resolve this, try doing a hardware reset (visit the following link to learn how to do so: https://support.google.com/chromebook/answer/3227606?hl=en&sjid=11168473644130281663-NA), which reboots the embedded controller that manages your touchpad. If this doesn't resolve your issue, you may need to factory reset your Chromebook, which you can learn more about towards the bottom of the webpage tied to the previously embedded link. Thank you for taking the time to share your feedback with us. Lenovo

  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is good, thats about it. It doesnt have many features and its sloooooow

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello,

      Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible. We're disappointed and apologize that this wasn't the case for you, and we'd like to work with you to try to improve your experience.

      We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.

      Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo