Customer Ratings & Reviews
- Model:
- 82XJ0000US
- SKU:
- 10327945
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Run away from Lenovo devices
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy Lenovo Chromebook ever. This is my second Chromebook that died in as many years. The first one died exactly a month after warranty expired. This second one is already giving speaker and audio problems within 6 weeks. Lenovo support and customer care is a joke and the worst possible team. Not at all easy reach them or get a straight answer. Got a techy friend to help me fix it. He helped me fix the issue in an hour for which Lenovo wanted me to wipe clean the Chromebook, share my Google password with them and ship it to them for 15+ days. Poorly made products that don't last at all. Save your money and sanity by not buying a Lenovo Chromebook
No, I would not recommend this to a friendChrome book
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for about 9 months and then wouldn’t receive a charge
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi AmyH,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad Slim 3 Chromebook. We apologize for any inconvenience that this is causing you, and we'd like to work with you to resolve this issue.
To start, here's a link to a Google Support webpage (https://support.google.com/chromebook/answer/6309225?hl=en#zippy=%2Cchromebook-wont-turn-on-or-wont-charge%2Cbattery-wont-charge) with troubleshooting steps to follow if your device won't charge. If after following these steps your issue persists, we then recommend reaching out to Lenovo Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you.
Please let us know what else we can do to help improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Inusable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keep logging off. Can’t use it like I want. The set up done was done wrong
No, I would not recommend this to a friendJust not my preference
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the overall idea of this model yet felt as if it was just a large android without the phone. I returned it for a Windows model and was much more pleased.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey JermaineM,
We are sorry to hear that you were not satisfied with your Slim 3 Chromebook, leading to you returning it.
In the future, we hope that you choose our product again, and we appreciate you taking the time to share your perspective with us.
Freeze up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sometimes has to be restarted because cursor freezes up.
No, I would not recommend this to a friendBasic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad but just a baire minimum chrome book with the most basic features
No, I would not recommend this to a friendCheap product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap and slow dont buy cant even load YouTube videos
No, I would not recommend this to a friendNot compatible
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t compatible w my school software. Computer was too slow
No, I would not recommend this to a friendToy, not for adults
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok. I’ve had to restart probably 3 or 4 times when I use it for about 3 or 4 hours. Loses connection and kicks me out, real pain when on virtual classes. I would return but the Black Friday sales are off and can’t get another one for 149. Would not buy again. Should have went with the Samsung or HP. This is a toy not a tool
No, I would not recommend this to a friendNice Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device itself is fine, it's just the interface that take a while to get used to.
I would recommend this to a friendAverage for cost
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great operating system. Works more like a tablet
No, I would not recommend this to a friendsoftware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is not compatible with some software, or you should have some similar to work with, for example excell
No, I would not recommend this to a friendComputer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My computer is not working. It keeps freezing and the touch screen is not working
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible. We're disappointed and apologize that this wasn't the case for you, and we'd like to work with you to try to improve your experience.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
DECENT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.CANT DOWNLOAD ANYTING THATS NOW IN THE MICROSOFT STORE. NO GOOD FOR COLLEGE KIDS
No, I would not recommend this to a friendVery slow especially
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it the color was nice also.. esas alll elaround solodblatop ofbyour on a budge
I would recommend this to a friendMy first chrome browser
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Touch pad is too sensative but other than that it is working good.
I would recommend this to a friendLaptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price but requires to much to use it I wish it was simpler.
I would recommend this to a friendDead Slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.dead slow-Good price available in many other website.Not worth for the money paid.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey ChrisSchwab,
Thank you for sharing your feedback with us. We're sorry to hear that this IdeaPad Slim 3 Chromebook fell short of your processing needs and expectations, leading you to returning the system. We strive to provide the best experience possible for the intended users of the systems, and we apologize that this wasn't the case for you.
Please don't hesitate to let us know what we can do to improve your future experiences, as your satisfaction is important to us.
Best regards,
Lenovo
Not user friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't figure out how to work it right UI is to complicated i thought it was going to be more like a pc
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi AnthonyG, we're sorry to hear that you're having trouble navigating and using your Slim 3 Chromebook. To try to resolve this, here's a link to a Google Support page to learn more about "How to Chromebook": (https://www.google.com/chromebook/howto/). Let us know if this helps, and we appreciate you taking the time to share your feedback with us.
Caps Lock key is not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Laptop the Caps Lock key is not working, I can't enter the Wi-Fi password, and I can't connect to Wi-Fi.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us. We're sorry to hear that you ran into an issue with your IdeaPad Slim 3 Chromebook. We strive to provide the best experience possible, so we'd like to work with you to try to resolve this.
To start, since this Chromebook doesn't feature a caps lock key, to enable caps lock, press the search key (magnifying glass / circle) and Alt key, then press it again to turn off caps look. You can also press shift to quickly toggle capital letters or alternate symbols.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need further assistance, as your satisfaction is important to us.
Regards,
Lenovo