Customer Ratings & Reviews
- Model:
- 82XJ0000US
- SKU:
- 10359028
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Lots of glitches
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not sure if we received a glitched computer but brand new outdoor the box it has lots of “quirks”. When trying to type it moves lines. When trying to click on things the mouse jolts across the screen. If I had a do over I’d go with different brand.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, Beehive7. We are sorry to hear that you are having trouble with your Slim 3 Chromebook. To try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. After applying these updates, should your issue persist, we recommend trying to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. After these steps, if this doesn’t resolve things, we recommend reaching out to Lenovo Tech Support for Chromebooks here: 800-426-7378, and providing a representative with details of your issues, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Not as good as HP - freezes often.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this a month ago after my HP Chromebook got the "black screen of death" after 4 years. Not happy with the purchase. I usually have about 6 tabs open, and if I open a recipe for example that has graphics in it, it freezes the other tabs. Not a good value.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, DonitaH. We're sorry to hear that you're unsatisfied with your Slim 3 Chromebook. To try to resolve this and ensure optimal performance, we recommend checking that your Chromebook is up to date by opening Settings > About ChromeOS > Check for updates. Also, if using a number of tabs in the Chrome browser, try to minimize background tasks to free up system memory and processing. Please feel free to reach out to Lenovo Support for further help should these tips not work out for you. Thank you for taking the time to share your perspective with us.
Just not my preference
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the overall idea of this model yet felt as if it was just a large android without the phone. I returned it for a Windows model and was much more pleased.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey JermaineM,
We are sorry to hear that you were not satisfied with your Slim 3 Chromebook, leading to you returning it.
In the future, we hope that you choose our product again, and we appreciate you taking the time to share your perspective with us.
Disappointment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased 3 weeks ago! Freezes constantly and I have to reboot! Glad I have warranty!
No, I would not recommend this to a friendBarely lasted
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in June. Now less than three months later the camera is not functioning correctly. Seems to be an internal hardware issue. It’s blocked out over three quarters of the screen and blurry the remainder. Have checked every possible solution. To no avail. Waste of money!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, PatriciaH. We are sorry to hear that you are having issues with the webcam on your Chromebook. To try to resolve this, first, be sure the Privacy Shutter is completely open before trying to use the webcam or the webcam will not operate. There is a small slider, directly above the webcam lens. Move the tab to the right to open the Privacy Shutter. There is a red dot over the webcam lens that will disappear when the Privacy Shutter is fully open. This will indicate that the webcam is really to use. You can close the Privacy Shutter when you are done with the webcam for your security, by sliding the tab to the left to close the Privacy Shutter. The Red Dot will appear over the webcam lens when the Privacy Shutter is closed. If your camera is still not functional, we then recommend that you reach out to Lenovo Support here: 877-453-6686, for further assistance.
Intermittent problem with wifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried 2 of these chormebooks and both have the same problem. They occasionally lose sight of all available wifi networks. The only way to get them back is to reboot.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi JohnG,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad Slim 3 Chromebooks. We apologize for the inconvenience that this may be causing you. We wish to provide the best experience possible, so if you'd like, we want to work with you to try to improve your experience.
To start, here's a web address tied to a Google Support webpage (https://support.google.com/chromebook/answer/6318213?hl=en) that lists troubleshooting steps for Wi-Fi connectivity issues, as well as other links embedded to help with branching issues.
We hope that the information shared helps to improve your experience. Please update us when you can regarding this and reach out to us again should you have any questions or need further assistance, as your satisfaction is important to us.
Best regards,
Lenovo
Couldn't stay connected to internet.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues with this and returned it after a couple of days. It kept losing internet connection. Day one, no problem. Day two I spent an hour with my internet provider trying to fix problem (because of course assumed the issue was with them), then was given Lenovo's number and sat on the phone with their tech for 30 minutes before getting problem resolved. Next day, once again couldn't connect to home internet without a lot of work, so decided to return it. Maybe it was just a defective laptop, but next brand I bought hasn't given me a single problem.
No, I would not recommend this to a friendGood for students
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for school work. However, it is slower than expected when multitasking.
I would recommend this to a friendWaste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing sucks. Made the mistake of buying a chromebook. I hate it. I think it sucks. Everything is internet based and its microsoft program - copilot is garbage.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi JoelV,
Thank you for your time taken to share your opinion. We are sorry to hear that this IdeaPad Slim 3 Chromebook ended up not being the right fit for you. We understand your perspective and wish to help ensure that you are satisfied with your system as much as possible.
Please reach out to us via the Q&A section of the product page to share any details or request as to what we can do to improve your experience so that we can help improve your experience.
Best regards,
Lenovo
No happy with the purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's been less then 9 months and already I have to buy a new battery.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi bambam4283,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad Slim 3, and we apologize for the inconvenience that this has caused you.
If we can help you with your battery issues and more, please don't hesitate to reach out to us here or by contacting Lenovo Support online or at this number: 877-453-6686.
Please update us when you can regarding this.
Best regards,
Lenovo
Problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot connect to Internet so haven’t used it! Was told nothing you can help with so may have to return it, sadly.
No, I would not recommend this to a friendchromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its ok .to look up stuff ,but would not recomment it for homework
No, I would not recommend this to a friendBad Charging Port
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great little Chromebook. But once the warranty period expired, the USB-C charging port started acting up. I would have to position the cable connector just right before it would charge. It got progressively worse over time. After a few more months, it stopped charging. By wiggling the connector, I could get the charging light to come on briefly. But now nothing. Based on my research, this is a common issue with Lenovo laptops.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, RodJ. We're sorry to hear that you encountered this issue with your IdeaPad Slim 3 Chromebook. We recommend contacting Lenovo Support to work with a representative to see what your options may be to resolve this issue. We appreciate your time taken to share your perspective with us.
Freeze up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sometimes has to be restarted because cursor freezes up.
No, I would not recommend this to a friendAvoid!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the 6 months I’ve owned this laptop I’ve had problem after problem. I’ve had it in multiple times for warranty work. Most recently they replaced the motherboard, touchpad and USB ports. STILL DIDN’T FIX IT. Imagine my surprise after it was sent out of state for nearly two weeks and the number keys still don’t work which was my #1 issue when I took it in. Beyond disappointed. I’ll never own this brand again. Buy something else and save yourself the trouble.
No, I would not recommend this to a friendiffy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its ok, seems a little slow sometimes, good price on sale i was waiting on it for a while to go on sale
I would recommend this to a friendDon’t know how to feel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it had a webcam there was a cover up sticker for it but wasn’t a camera
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey KaylaL,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your system. We'd like to work with you to resolve any issues.
To start and clarify, this IdeaPad Slim 3 Chromebook does come with an HD camera with a Privacy Shutter. Out-of-the-box you may find a graphic covering the camera area, but with this removed, you should be able to us your camera and the privacy shutter.
If the graphic is removed but you are still having trouble with your camera, please attempt to do a hardware reset. To learn how to do so, please visit the following link to a Google Support webpage with details: https://support.google.com/chromebook/answer/3227606?hl=en&sjid=11168473644130281663-NA, which the process will reboot the embedded controller that manages various system components, including the camera.
With the privacy shutter, please be sure the Privacy Shutter is completely open before trying to use the webcam or the webcam will not operate. There is a small slider, directly above the webcam lens. Move the tab to the right to open the Privacy Shutter. There is a red dot over the webcam lens that will disappear when the Privacy Shutter is fully open. This will indicate that the webcam is really to use. You can close the Privacy Shutter when you are done with the webcam for your security, by sliding the tab to the left to close the Privacy Shutter. The Red Dot will appear over the webcam lens when the Privacy Shutter is closed.
We hope that this information helps you. Please reach out to us should you have any questions or need further assistance.
Best regards,
Lenovo
Best Buy was great!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer needed be returned guess was mail function best gave great service and was on time it was the manufacture fault for issue had
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey DennisY,
Thank you for sharing your feedback with us. We are sorry to hear that you had trouble with your IdeaPad Slim 3 Chromebook, leading to you returning it. We apologize for the frustration and inconvenience that this may have caused you.
We wish to provide the best experience possible and we appreciate your comments, as we will investigate the matter to make the necessary improvements.
We hope that you choose our products again in the future, and that you feel free to reach out us with any questions or request that you may have, as your satisfaction is important to us.
Best regards,
Lenovo
Not user friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't figure out how to work it right UI is to complicated i thought it was going to be more like a pc
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi AnthonyG, we're sorry to hear that you're having trouble navigating and using your Slim 3 Chromebook. To try to resolve this, here's a link to a Google Support page to learn more about "How to Chromebook": (https://www.google.com/chromebook/howto/). Let us know if this helps, and we appreciate you taking the time to share your feedback with us.
Average for cost
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great operating system. Works more like a tablet
No, I would not recommend this to a friend