Customer Ratings & Reviews

Hey, Shea, we're sorry to hear that your Slim 3 Chromebook ended up not working out for you. If there is an issue we can help with, we recommend reaching out Lenovo Support. We appreciate your time in writing your review.

Hello, AngelaO. We are sorry to hear that you have experienced these issues with your Chromebook. To try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. After applying these updates, should your issue persist, we recommend trying to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. After these steps, if this doesn’t resolve things, we recommend reaching out to Lenovo Support here: 800-426-7378, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you taking the time to share your feedback with us, as it does not go unnoted.

Hi LizaG, thanks for choosing Lenovo! We're glad to hear that your IdeaPad Slim 3 Chromebook has been good to you overall, and we appreciate you sharing your experience and feedback with us.

Hey, Jerryl. While we are thankful that you chose our product, we are sorry to hear that your Slim 3 Chromebook is giving you some trouble. To try to resolve this, here's a link to a Google Support webpage (https://support.google.com/chromebook/answer/2766492?hl=en) with some tips on touchscreen use, along with some troubleshooting steps at the bottom. Should these steps not resolve your issue, we then recommend reaching out to Lenovo Support to work with someone who may help by providing a solution for you.

Hi, SethY. Thank you for choosing Lenovo! If the speed issue continues, we recommend reaching out to our support team to help determine the root. Other than that, we are glad to hear that your Slim 3 Chromebook has been pretty good so far, and we appreciate you taking the time to share your experience with us.

Hi uspslc, thanks for choosing Lenovo! We're thrilled to hear that your granddaughter is loving it, and we really appreciate you sharing your experience and feedback with us.

Hey Aaliyah, we're sorry to hear that your Chromebook missed the mark for you in this regard. If we can help in respect with your device, please reach out so we can assist, and we appreciate you taking the time to share your feedback with us.

Hey Bas2a, thanks for choosing Lenovo! We hope that your time with your Chromebook continues to improve, and we appreciate you sharing your experience and feedback with us.

Hey mslexi, we're sorry to hear that you ran into this issue with your Chromebook. We'd like to help you resolve any issues that we can, so please reach out to Lenovo Support to see if we can assist you. If not, you can contact Best Buy customer service to review your return/exchange options.

Hello, Beehive7. We are sorry to hear that you are having trouble with your Slim 3 Chromebook. To try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. After applying these updates, should your issue persist, we recommend trying to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. After these steps, if this doesn’t resolve things, we recommend reaching out to Lenovo Tech Support for Chromebooks here: 800-426-7378, and providing a representative with details of your issues, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.