Customer Ratings & Reviews
- Model:
- 82XJ0000US
- SKU:
- 10408340
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the IdeaPad Slim 3 Chromebook Laptop as a device with a great touchscreen, satisfactory speed, and amazing battery life, contributing to its overall performance and ease of use. Its lightweight design and ideal size, coupled with its affordable price, make it an attractive option for many. However, some customers feel that the RAM and storage are modest.
This summary was generated by AI based on customer reviews.
Not bad for the price point
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Processor seems slow. Freezes up often and has to be restarted. Overall not bad for the price
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, AngelaO. We are sorry to hear that you have experienced these issues with your Chromebook. To try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. After applying these updates, should your issue persist, we recommend trying to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. After these steps, if this doesn’t resolve things, we recommend reaching out to Lenovo Support here: 800-426-7378, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you taking the time to share your feedback with us, as it does not go unnoted.
Laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very good but the fan is loud other than that is good computer very good quality
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi LizaG, thanks for choosing Lenovo! We're glad to hear that your IdeaPad Slim 3 Chromebook has been good to you overall, and we appreciate you sharing your experience and feedback with us.
Like it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the money. Great for watching video and web surfing.
I would recommend this to a friendGood and and not so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit is fairly simple to use. Touch screen is not as sensitive and will most likely be the first thing to fail due to excessive touching.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, Jerryl. While we are thankful that you chose our product, we are sorry to hear that your Slim 3 Chromebook is giving you some trouble. To try to resolve this, here's a link to a Google Support webpage (https://support.google.com/chromebook/answer/2766492?hl=en) with some tips on touchscreen use, along with some troubleshooting steps at the bottom. Should these steps not resolve your issue, we then recommend reaching out to Lenovo Support to work with someone who may help by providing a solution for you.
Caps Lock key is not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Laptop the Caps Lock key is not working, I can't enter the Wi-Fi password, and I can't connect to Wi-Fi.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us. We're sorry to hear that you ran into an issue with your IdeaPad Slim 3 Chromebook. We strive to provide the best experience possible, so we'd like to work with you to try to resolve this.
To start, since this Chromebook doesn't feature a caps lock key, to enable caps lock, press the search key (magnifying glass / circle) and Alt key, then press it again to turn off caps look. You can also press shift to quickly toggle capital letters or alternate symbols.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need further assistance, as your satisfaction is important to us.
Regards,
Lenovo
Chrome book
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for about 9 months and then wouldn’t receive a charge
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi AmyH,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad Slim 3 Chromebook. We apologize for any inconvenience that this is causing you, and we'd like to work with you to resolve this issue.
To start, here's a link to a Google Support webpage (https://support.google.com/chromebook/answer/6309225?hl=en#zippy=%2Cchromebook-wont-turn-on-or-wont-charge%2Cbattery-wont-charge) with troubleshooting steps to follow if your device won't charge. If after following these steps your issue persists, we then recommend reaching out to Lenovo Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you.
Please let us know what else we can do to help improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Good for personal use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great for everyday use, not for school work
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Aaliyah, we're sorry to hear that your Chromebook missed the mark for you in this regard. If we can help in respect with your device, please reach out so we can assist, and we appreciate you taking the time to share your feedback with us.
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the laptop was not aware it was a chromebook. I wanted windows
No, I would not recommend this to a friendLaptop review let me win the $400 gift card plz
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a pretty good start computer, its not that fast tho but it might be because of my slow internet speed so i dont really know.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, SethY. Thank you for choosing Lenovo! If the speed issue continues, we recommend reaching out to our support team to help determine the root. Other than that, we are glad to hear that your Slim 3 Chromebook has been pretty good so far, and we appreciate you taking the time to share your experience with us.
Great starter laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its a good starter laptop, my granddaughter loves her laptop.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi uspslc, thanks for choosing Lenovo! We're thrilled to hear that your granddaughter is loving it, and we really appreciate you sharing your experience and feedback with us.
Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My computer is not working. It keeps freezing and the touch screen is not working
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible. We're disappointed and apologize that this wasn't the case for you, and we'd like to work with you to try to improve your experience.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
3.5 Star
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the volume is very low - could not upload my resume when trying to - the free webroot wouldn't download so I got to buy one and see if it will down load
No, I would not recommend this to a friendAverage Chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average performance and hope it doesn't break fast.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Bas2a, thanks for choosing Lenovo! We hope that your time with your Chromebook continues to improve, and we appreciate you sharing your experience and feedback with us.
not a compatible laptop to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i do not like the laptop , i purchased it for school however the laptop is not compatible. i would honestly like my money back you can’t do anything on this laptop
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey mslexi, we're sorry to hear that you ran into this issue with your Chromebook. We'd like to help you resolve any issues that we can, so please reach out to Lenovo Support to see if we can assist you. If not, you can contact Best Buy customer service to review your return/exchange options.
No headphone portable
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop didn’t have a portable for headphones so I had to return the laptop. I wish they had the headphones portable
No, I would not recommend this to a friendWvflatop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is good for my needs but went on sale just after the return date. Great deal at 150.00 if you need basic computer.
I would recommend this to a friendChrome Book SUCKS!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this was a PC and that it would use Microsoft Products. If I can trade it in for a laptop PC I would do it in a heartbeat.
No, I would not recommend this to a friendDon't get it, super slow and crashes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is so excruciatingly slow. It also randomly shuts down when Im working on it which is very disappointing since I bought it a month ago. The keyboard also sucks: it's so difficult and cumbersome to type. I would not recommend it if you want to easily browse or stream anything. Save your money, this is overpriced trash.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Summy,
We're sorry to hear that your experience with your Slim 3 Chromebook has been so poor. To try to help improve your ease of use from a software perspective, try doing a hardware reset (visit the following link to learn how to do so: https://support.google.com/chromebook/answer/3227606?hl=en&sjid=11168473644130281663-NA), which reboots the embedded controller that manages various system components.
If this doesn't resolve your issue, you may need to factory reset your Chromebook, which you can learn more about towards the bottom of the webpage tied to the previously embedded link. Also, you can contact Lenovo Support via an outlet that is most convenient for you for further assistance.
Lots of glitches
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not sure if we received a glitched computer but brand new outdoor the box it has lots of “quirks”. When trying to type it moves lines. When trying to click on things the mouse jolts across the screen. If I had a do over I’d go with different brand.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, Beehive7. We are sorry to hear that you are having trouble with your Slim 3 Chromebook. To try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. After applying these updates, should your issue persist, we recommend trying to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. After these steps, if this doesn’t resolve things, we recommend reaching out to Lenovo Tech Support for Chromebooks here: 800-426-7378, and providing a representative with details of your issues, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Not as good as HP - freezes often.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this a month ago after my HP Chromebook got the "black screen of death" after 4 years. Not happy with the purchase. I usually have about 6 tabs open, and if I open a recipe for example that has graphics in it, it freezes the other tabs. Not a good value.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, DonitaH. We're sorry to hear that you're unsatisfied with your Slim 3 Chromebook. To try to resolve this and ensure optimal performance, we recommend checking that your Chromebook is up to date by opening Settings > About ChromeOS > Check for updates. Also, if using a number of tabs in the Chrome browser, try to minimize background tasks to free up system memory and processing. Please feel free to reach out to Lenovo Support for further help should these tips not work out for you. Thank you for taking the time to share your perspective with us.