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Customer Ratings & Reviews

Your price for this item is $214.99
The comparable value price is $399.00

Customer reviews

Rating 4.6 out of 5 stars with 2306 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers recognize the IdeaPad Slim 3 Chromebook Laptop as a device with a great touchscreen, satisfactory speed, and amazing battery life, contributing to its overall performance and ease of use. Its lightweight design and ideal size, coupled with its affordable price, make it an attractive option for many. However, some customers feel that the RAM and storage are modest.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 2,306 reviews
  • Rated 3 out of 5 stars

    Basic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad but just a baire minimum chrome book with the most basic features

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Toy, not for adults

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok. I’ve had to restart probably 3 or 4 times when I use it for about 3 or 4 hours. Loses connection and kicks me out, real pain when on virtual classes. I would return but the Black Friday sales are off and can’t get another one for 149. Would not buy again. Should have went with the Samsung or HP. This is a toy not a tool

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective after 1 month- Exchange also defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my 13 year old niece. After one month of light use (Probably just Roblox TBH) the screen went black and it never came back on, no lights, no anything. Best Buy gave me the run around about a return, ended up letting me exchange it. **BUT** they were unable to exchange because the device they were going to ship to me was also defective before they even shipped it so they cancelled the exchange and claim to be issuing a refund when they receive the original one back. This thing is a piece of junk. Save your money and buy something better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    DECENT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CANT DOWNLOAD ANYTING THATS NOW IN THE MICROSOFT STORE. NO GOOD FOR COLLEGE KIDS

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Enough Memory and Processing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The regular price on this is $319 and I paid $149, so it was inexpensive. I wanted a device solely for my genealogy research documentation to use instead of my MacBook. I don't have a grasp of what the memory and processor are capable of. I have one google spreadsheet with 12,684 cells and this computer can't process it;(

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Yikes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't run too many tabs at once, struggled out of the box

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey DominickD,

      We are sorry to hear that you had trouble with your Slim 3 Chromebook and that it wasn't a good fit for you from a performance perspective. We apologize for the frustration and inconvenience that this may have caused you.

      For context, this Chromebook is an entry-level device, designed for singular-light use tasks. If you are using the device as it was designed to be, yet are dissatisfied with performance, ensuring your system is up to date may improve your experience. To update the system, navigate to Settings > About ChromeOS > Check for updates, then apply the latest software.

      Please reach out us with any questions or request for assistance that you may have.

      Best regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    Run away from Lenovo devices

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy Lenovo Chromebook ever. This is my second Chromebook that died in as many years. The first one died exactly a month after warranty expired. This second one is already giving speaker and audio problems within 6 weeks. Lenovo support and customer care is a joke and the worst possible team. Not at all easy reach them or get a straight answer. Got a techy friend to help me fix it. He helped me fix the issue in an hour for which Lenovo wanted me to wipe clean the Chromebook, share my Google password with them and ship it to them for 15+ days. Poorly made products that don't last at all. Save your money and sanity by not buying a Lenovo Chromebook

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    My first chrome browser

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch pad is too sensative but other than that it is working good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Issues out of the box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Myriad connectivity problems and a mishmash of minor technical issues all equate to being frustrated with the machine despite the savings. Don't be afraid to buy a little higher end and save yourself some headaches.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price but requires to much to use it I wish it was simpler.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop, some things could be better! Can be slow and touchy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE computers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These computers were such a waste of money. not even 30 days later It says I'm passed my returnable time. Both of my sons are constantly having to restart their computers because it just stops work, stops being connected to internet. restarting always does the trick, but we do homeschool and it the biggest pain in the but when we have to restart between and during every class!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop charging after a few month , going to bring in to see if the will be able to fix it .

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi PamelaS,

      Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad Slim 3 Chromebook. We wish to provide the best experience possible for those using our products, and it is disappointing to read that this is not the case for you. We apologize for the convenience that this has caused you, and if you'd like, we wish to work with you to resolve this issue.

      To start, we recommend visiting this Google Support webpage: https://support.google.com/chromebook/answer/6309225?hl=en#zippy=%2Cchromebook-wont-turn-on-or-wont-charge%2Cbattery-wont-charge, that shares troubleshooting steps to follow if your device won't charge, as we believe this can improve your experience.

      Please update us when you can regarding this and don't hesitate to reach out to us should you have any questions or need further assistance, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    Poorly built

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t use it unless you link it to your Google account. It’s built poorly. The outer skin gets scratched so easily.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi A123,

      Thank you for sharing your feedback and concerns with us. We are sorry to hear that you are dissatisfied with the operating system and its requirements, along with the design. We wish to share that Chromebook devices do require a Google account for setup, not too dissimilar to (if you're familiar with Windows systems) Windows 11 devices requiring a Microsoft account to setup the system.

      We appreciate your comment regarding the exterior finish of the device, as we will investigate this point to make the necessary design improvements.

      Please feel free to reach out to us via the Q&A section of the product page to share any further comments or questions, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    Buyer Beware!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this device for my daughter to use for school. She used the device for approximately 3 months before it went black and stopped working! We were well within the manufactor's warranty and they DENIED to fix it and shared that it wasnt covered under the "limited warranty" and told me it would cost 150$ to repair it. It will not turn on. Buyer beware!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT PURCHASE CHROMEBOOK GET WINDOWS

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst tech ever! I rather use my android tablet, it does way more then this Chromebook. I am totally disappointed with this brand as well. I keep having to power wash the thing, the function keep lagging and it feels like it is being controlled by another device. I enter the correct password to the wifi and it is telling me it is incorrect, as well as my google account password. This device is a hot mess! Can I get my money back?

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, FrankDJC. We're sorry to hear that you're having so much trouble with your Slim 3 Chromebook. If you'd accept our help, please reach out to Lenovo Support to rectify this. If you unfortunately would like to return your device, please refer to this link (https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014) that spells out Best Buy's return policy. In either result, we hope that your situation improves, and we thank you for sharing your experience with us. Lenovo

  • Rated 2 out of 5 stars

    Freezes up frequently

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop freezes up often for no apparent reason. Very frustrating. Runs slowly

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey LindsayC, we're sorry to hear that you ran into this issue with your Chromebook. To try to resolve this, try doing a hardware reset (visit the following link to learn how to do so: https://support.google.com/chromebook/answer/3227606?hl=en&sjid=11168473644130281663-NA), which reboots the embedded controller that manages your touchpad. If this doesn't resolve your issue, you may need to factory reset your Chromebook, which you can learn more about towards the bottom of the webpage tied to the previously embedded link. We appreciate you taking the time to share your experience with us. Lenovo

  • Rated 3 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iv had the computer for less than a month and it glitched out on me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very cheap feeling for it on sale for around $130 would definitely NOT recommend even if you are on a budget

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Montana,

      Thank you for sharing your feedback with us. We are sorry to hear that you are dissatisfied with the design finish of the IdeaPad Slim 3 Chromebook. We wish to provide devices at various ranges for different user needs and believe in quality systems at competitive prices like with this Slim 3 Chromebook, so we appreciate your comment, as this has been noted to be considered for future improvements.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance, as we wish to do what we can to improve your experience.

      Best regards,
      Lenovo Lenovo

  • Rated 2 out of 5 stars

    No good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned item not working for me kept shutting off

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Char,

      We are sorry to hear that you had trouble with your Chromebook, leading to you returning it. In the future, should you encounter any issues with our product, please feel free to contact Lenovo Support for assistance in resolving your issues.

      We hope that you choose our product again in the future and appreciate you taking the time to share your perspective with us. Lenovo