Customer Ratings & Reviews
- Model:
- 82XJ0000US
- SKU:
- 10408340
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the IdeaPad Slim 3 Chromebook Laptop as a device with a great touchscreen, satisfactory speed, and amazing battery life, contributing to its overall performance and ease of use. Its lightweight design and ideal size, coupled with its affordable price, make it an attractive option for many. However, some customers feel that the RAM and storage are modest.
This summary was generated by AI based on customer reviews.
Do not buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a chrome book but was so bad that it couldn’t even handle a google meets meeting without it crashing on me no less than 30 min after opening it.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, ErickO. We are sorry to hear that you have experienced an issue with your Chromebook. If you still have your device, to try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. After applying these updates, should your issue persist, we recommend trying to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. After these steps, if this doesn’t resolve things, we recommend reaching out to Lenovo Support here: 800-426-7378, to further resolve your issue. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
You get what you pay for!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything in me wants to say “This is a piece of trash”…but I’ll play nice. Lol In 3 week’s time the laptop literally malfunctioned and would not charge. Hard to find anything these days that is affordable and lasts! Never again!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, ChaM. We're sorry to hear that you're having this issue with your Chromebook. To try to resolve this, here's a link to a Google Support webpage (https://support.google.com/chromebook/answer/6309225?hl=en#zippy=%2Cchromebook-wont-turn-on-or-wont-charge%2Cbattery-wont-charge) with troubleshooting steps to follow if your device won't charge. If after following these steps your issue persists, we then recommend reaching out to Lenovo Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate your time taken to share your experience with us, as it does not go unnoted.
Laptop requires an account with Google.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I scored it low due to the requirement of having to set up an account with google to get the majority of the laptop function to work.
No, I would not recommend this to a friendThis is my first chromebook…
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first chromebook after using windows since it came out, maybe its just me but im not impressed with the operating system, to be honest it seems nice but i cant download alot of apps i need which was the sole purpose i bought it, guess i shouldve done more resesrch but i figured something as popular as chromebook would have more support, if you like chromebooks, its definitely a good laptop for you. I will be switching it back for a windows laptop.
No, I would not recommend this to a friendWish I returned it sooner
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was going to return it before the 30 days and time got away from me. Now I deal when a few tabs are open, it stops responding and then goes black and back on again.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, RoseG. We are sorry to hear that you are having this issue with your Slim 3 Chromebook. To try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. After applying these updates, should your issue persist, we recommend trying to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. After these steps, if this doesn’t resolve things, we recommend reaching out to Lenovo Tech Support for Chromebooks here: 800-426-7378, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you taking the time to share your experience with us.
Dead battery 3 weeks only
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.P.os lasted 3 weeks battery died save youself headache and money
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Luzl,
Thank you for sharing your feedback with us. We are sorry to hear that you ran into this issue with your IdeaPad Slim 3 Chromebook. We apologize for the frustration and inconvenience that this caused you, and if you'd like, we wish to work with you to try to resolve this issue.
If your battery has failed, in order to discuss resolution options, we recommend contacting Lenovo Support at: 877-453-6686, to work with us.
Please update us when you can regarding this and feel free to reach out to us should you have any questions.
Best regards,
Lenovo
Mic stopped working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mic already stopped worki g whoch is not a good thing because i needed this computer for my daughters online schooling. I did a factory reset to an still nothing
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, RachelG. We're sorry to hear that your Chromebook is giving you such trouble. We'd like to help, and if you're willing, please contact our Lenovo Support team for assistance. Thank you for taking the time to share your experience with us, as your feedback does not go unnoted.
Junk dont buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely trash. I wish i hadnt bought it. Literally cannont do anything on this stupid laptop
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi JamesM,
Thank you for sharing your feedback with us. We are sorry to hear that your experience with your IdeaPad Slim 3 Chromebook has been so poor. We'd like to work with you to resolve what's we can.
To start, please update us when you can regarding what obstacles and pain points you're experiencing, expanding on points like how you stated you, "...cannot do anything..." on this Chromebook, so that we may try to improve your experience.
Best Regards,
Lenovo
Poor quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son was very excited to get his own computer to use for his school work but within 2 months the screen has began acting erratic and opens pages when it’s not even being touched.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, Sg773. We're sorry to hear that you're having this problem with your Slim 3 Chromebook and apologize for the frustration and inconvenience. To try to resolve this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. After applying these updates, should your issue persist, we recommend trying to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. After these steps, if this doesn’t resolve things, we recommend reaching out to Lenovo Support here: 800-426-7378, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you taking the time to share your experience and feedback with us.
Suuuper Basic...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a child... sure. An adult... definitely not! Very basic and not that great. Can't scroll with the mouse for starters.
No, I would not recommend this to a friendNot a good laptop
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible, will never buy a chrome book again! Battery dies fast, it’s slow and functions differently
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey TammiLP, we are sorry to hear that you have experienced an issue with your Chromebook. To try to resolve what we can help fix, please look for any applicable updates in the “About ChromeOS” tab in system settings. After applying these updates, should your issue persist, we recommend trying to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. If by following these steps, your issue is still unresolved, we then recommend reaching out to Lenovo Support here: 800-426-7378, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you taking the time to share your feedback with us, as it does not go unnoted.
Hangs a lot
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very slow and almost hangs in every process.
No, I would not recommend this to a friendOverall rating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not at all what was expected. This would be an item bought as a first laptip for a very young person
No, I would not recommend this to a friendthis is so stupid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You cancelled the order and have not refunded my money; how stupid are you?
No, I would not recommend this to a friendGlitchy, issues with mouse and touch pad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues with mouse pad and with external mouse. Jumped between open windows randomly. Exchanged it thinking maybe it was just this Chromebook and same thing happened with the new one.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, JamesC. We are sorry to hear that you are having trouble with your Chromebook. To try to resolve this, we recommend reviewing similar issues solved on Lenovo Support forums, or you can contact Lenovo Support directly here: 877-453-6686, to speak to someone for help. We appreciate your time in writing this review.
Better options
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Many better options atvthis price point; very disappointing
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, OldHouseGuy. We are sorry to hear that you are having a poor experience with your Slim 3 Chromebook. Since we do not yet know what your pain points were, we cannot provide an immediate recommendation, however we recommend reaching out to Lenovo Tech Support for Chromebooks and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 800-426-7378. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Very bad experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My biggest mistake to b up it for my kids. Can’t login anything. Not able to open any page even not my gmail. If i have a option to give a - rating i will give 0/100. Never recommended to anyone . Total junk. Pls don’t waste your money buy a refurbish or used better quality laptop.
No, I would not recommend this to a friendSuperviser
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It says its a touch screen and it is not. False advertisement.
No, I would not recommend this to a friendWorst sales team in Erie PA EVER!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst service ever! I needed a power cord and sales person neglected to tell me. I asked if it had a mouse and it did not so I bought one. Two trips back to store and still got wrong power cord! I’ll never use them again
No, I would not recommend this to a friend:(
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like it, it works like a giant phone. I thought it was a better product
No, I would not recommend this to a friend