Customer Ratings & Reviews

Hello, monaw. We are sorry to hear that you encountered an issue with your Slim 3 Chromebook and that it did not meet your expectations. This Slim 3 Chromebook features a thinner, lightweight design, designed for entry-level users and runs on ChromeOS operating system. If this does not meet your needs, in the future for all, we recommend reviewing the specifications, features, and design of computing options to ensure that the solution you choose will be a great fit for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.

Hello, Biloss. We are sorry to hear that your Chromebook Plus fell short of your expectations. You bring up a great point, as we recommend all who are in search of a computing solution, that they review the features, design, and specifications of any device and select what aligns best with their needs and preferences to help ensure you find the right fit for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.

Hi, mosh67. We are sorry to hear that you have experienced an issue with your Chromebook. To try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. After applying these updates, should your issue persist, we recommend trying to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. After these steps, if this doesn’t resolve things, we recommend reaching out to Lenovo Support at this number: 800-426-7378, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.

Hey, BridgetE. We are sorry to hear that your IdeaPad Slim 3 Chromebook missed the mark for you, leading to you returning it. We hope that you are satisfied with your new laptop, and we thank you for taking the time to share your thoughts with us.

Hi, NL89. We're sorry to hear that you ran into this issue with your IdeaPad Slim 3 Chromebook. If you have yet to return you laptop and would like to work with us to resolve this issue, please reach out to Lenovo Support for assistance. If you have already returned your device, we hope that you find the right device for you and give our products another try in the future. We appreciate you taking the time to share your feedback with us.

Hello, HyunwooP. We are sorry to hear that you have experienced an issue with your Slim 3 Chromebook. To try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. Also, we recommend taking the steps to ensure that this is not an internet speed/Wi-Fi bandwidth issue, as this can be a large proponent of slow load times. If after these steps should your issue persist, we recommend reaching out to Lenovo Tech Support for Chromebooks and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 800-426-7378. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.

Hello, we are sorry to hear that you have experienced an issue with your Chromebook. For yourself in the future, if need be, and for viewers of this post, if you experience this issue, to try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. You can navigate there strictly with touch, since your Chromebook has a touchscreen display. After applying any available updates your issue persists, here is a link to a Google Support webpage that details troubleshooting steps for resolving touchpad issues: https://support.google.com/chromebook/answer/1047367?hl=en#:~:text=Fix%20touchpad%20problems&text=Drumroll%20your%20fingers%20on%20the,then%20re%2Dadd%20the%20account. If your issue has still not resolved itself after attempting these fixes, we recommend reaching out to Lenovo Tech Support for Chromebooks and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 800-426-7378. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.

Hello, EricM. We are sorry to hear that you encountered an issue with your Slim 3 Chromebook. We recommend checking for software updates for your apps and system software in update settings on your device. Upon applying any available updates and your issue persists, we recommend reaching out to Lenovo Tech Support for Chromebook and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 800-426-7378. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.

Hey, SameerM. We are sorry to hear that your Slim 3 Chromebook has not performed to your expectations. To try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. After applying these updates, should your issue persist, we recommend trying to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. After these steps, if this doesn’t resolve things, we recommend reaching out to Lenovo Tech Support for Chromebooks at this number: 800-426-7378, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.

Hey, Whit. We are sorry to hear that you ran into trouble with your Slim 3 Chromebook, leading to you returning it. In the future, we hope that you will reach out to Lenovo Support for assistance so we can help you get back on track from any issues. We hope that you find the right solution for you.

Hey Zephyur, we're sorry to hear that you are having trouble with your Chromebook. Here's a link to learn more about using the Zoom PWA on Chromebook, which should resolve your issue: (https://www.zoom.com/en/blog/how-to-use-zoom-on-a-chromebook/?cms_guid=false&lang=null). We appreciate you taking the time to share your feedback so that we can help.

Hello, AbbieNormal we are sorry to hear that you have experienced an issue with your Slim 3 Chromebook. To try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. Also, we recommend taking the steps to ensure that this is not an internet speed/Wi-Fi bandwidth issue, as this can be a large proponent of slow load times. If after these steps should your issue persist, we recommend reaching out to Lenovo Tech Support for Chromebooks and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 800-426-7378. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.

Hello, ExpensiveWaterFilter. We are sorry to hear that you encountered this issue with your Slim 3 Chromebook, leading to you returning it. In the future, please feel free to reach out to our tech support team for help. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.

Hi, EricaW. We're sorry to hear that you're dissatisfied with your Chromebook. Since we don't have the details of your frustrations and we want to help address them, we recommend reaching out to Lenovo Support for assistance. Thank you for your time taken to share your perspective with us.

Hello, josephsmith. We are sorry to hear that you have experienced an issue with your Chromebook. To try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. After applying these updates, should your issue persist, we recommend trying to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. After these steps, if this doesn’t resolve your issues, we recommend reaching out to Lenovo Tech Support for Chromebooks at this number: 800-426-7378, and providing a representative with details of your situation, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.