Customer Ratings & Reviews
- Model:
- 82XJ0000US
- SKU:
- 10408340
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the IdeaPad Slim 3 Chromebook for its overall performance, user-friendliness, and responsive touchscreen. The long-lasting battery, satisfactory speed, reasonable price, and lightweight design are also well-received. While the laptop is praised, some users find the RAM and storage capacity to be somewhat limited.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Compatibility
not a compatible laptop to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i do not like the laptop , i purchased it for school however the laptop is not compatible. i would honestly like my money back you can’t do anything on this laptop
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey mslexi, we're sorry to hear that you ran into this issue with your Chromebook. We'd like to help you resolve any issues that we can, so please reach out to Lenovo Support to see if we can assist you. If not, you can contact Best Buy customer service to review your return/exchange options.
Not as good as HP - freezes often.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this a month ago after my HP Chromebook got the "black screen of death" after 4 years. Not happy with the purchase. I usually have about 6 tabs open, and if I open a recipe for example that has graphics in it, it freezes the other tabs. Not a good value.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, DonitaH. We're sorry to hear that you're unsatisfied with your Slim 3 Chromebook. To try to resolve this and ensure optimal performance, we recommend checking that your Chromebook is up to date by opening Settings > About ChromeOS > Check for updates. Also, if using a number of tabs in the Chrome browser, try to minimize background tasks to free up system memory and processing. Please feel free to reach out to Lenovo Support for further help should these tips not work out for you. Thank you for taking the time to share your perspective with us.
Cheap product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap and slow dont buy cant even load YouTube videos
No, I would not recommend this to a friendNot compatible
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t compatible w my school software. Computer was too slow
No, I would not recommend this to a friendAvoid!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the 6 months I’ve owned this laptop I’ve had problem after problem. I’ve had it in multiple times for warranty work. Most recently they replaced the motherboard, touchpad and USB ports. STILL DIDN’T FIX IT. Imagine my surprise after it was sent out of state for nearly two weeks and the number keys still don’t work which was my #1 issue when I took it in. Beyond disappointed. I’ll never own this brand again. Buy something else and save yourself the trouble.
No, I would not recommend this to a friendBarely lasted
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in June. Now less than three months later the camera is not functioning correctly. Seems to be an internal hardware issue. It’s blocked out over three quarters of the screen and blurry the remainder. Have checked every possible solution. To no avail. Waste of money!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, PatriciaH. We are sorry to hear that you are having issues with the webcam on your Chromebook. To try to resolve this, first, be sure the Privacy Shutter is completely open before trying to use the webcam or the webcam will not operate. There is a small slider, directly above the webcam lens. Move the tab to the right to open the Privacy Shutter. There is a red dot over the webcam lens that will disappear when the Privacy Shutter is fully open. This will indicate that the webcam is really to use. You can close the Privacy Shutter when you are done with the webcam for your security, by sliding the tab to the left to close the Privacy Shutter. The Red Dot will appear over the webcam lens when the Privacy Shutter is closed. If your camera is still not functional, we then recommend that you reach out to Lenovo Support here: 877-453-6686, for further assistance.
Bad Charging Port
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great little Chromebook. But once the warranty period expired, the USB-C charging port started acting up. I would have to position the cable connector just right before it would charge. It got progressively worse over time. After a few more months, it stopped charging. By wiggling the connector, I could get the charging light to come on briefly. But now nothing. Based on my research, this is a common issue with Lenovo laptops.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, RodJ. We're sorry to hear that you encountered this issue with your IdeaPad Slim 3 Chromebook. We recommend contacting Lenovo Support to work with a representative to see what your options may be to resolve this issue. We appreciate your time taken to share your perspective with us.
Chrome book
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for about 9 months and then wouldn’t receive a charge
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi AmyH,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad Slim 3 Chromebook. We apologize for any inconvenience that this is causing you, and we'd like to work with you to resolve this issue.
To start, here's a link to a Google Support webpage (https://support.google.com/chromebook/answer/6309225?hl=en#zippy=%2Cchromebook-wont-turn-on-or-wont-charge%2Cbattery-wont-charge) with troubleshooting steps to follow if your device won't charge. If after following these steps your issue persists, we then recommend reaching out to Lenovo Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you.
Please let us know what else we can do to help improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot connect to Internet so haven’t used it! Was told nothing you can help with so may have to return it, sadly.
No, I would not recommend this to a friendGood for students
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for school work. However, it is slower than expected when multitasking.
I would recommend this to a friendsoftware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is not compatible with some software, or you should have some similar to work with, for example excell
No, I would not recommend this to a friendDefective after 1 month- Exchange also defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas gift for my 13 year old niece. After one month of light use (Probably just Roblox TBH) the screen went black and it never came back on, no lights, no anything. Best Buy gave me the run around about a return, ended up letting me exchange it. **BUT** they were unable to exchange because the device they were going to ship to me was also defective before they even shipped it so they cancelled the exchange and claim to be issuing a refund when they receive the original one back. This thing is a piece of junk. Save your money and buy something better.
No, I would not recommend this to a friendchromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its ok .to look up stuff ,but would not recomment it for homework
No, I would not recommend this to a friendVery slow especially
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it the color was nice also.. esas alll elaround solodblatop ofbyour on a budge
I would recommend this to a friendJust not my preference
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the overall idea of this model yet felt as if it was just a large android without the phone. I returned it for a Windows model and was much more pleased.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey JermaineM,
We are sorry to hear that you were not satisfied with your Slim 3 Chromebook, leading to you returning it.
In the future, we hope that you choose our product again, and we appreciate you taking the time to share your perspective with us.
iffy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its ok, seems a little slow sometimes, good price on sale i was waiting on it for a while to go on sale
I would recommend this to a friendRun away from Lenovo devices
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy Lenovo Chromebook ever. This is my second Chromebook that died in as many years. The first one died exactly a month after warranty expired. This second one is already giving speaker and audio problems within 6 weeks. Lenovo support and customer care is a joke and the worst possible team. Not at all easy reach them or get a straight answer. Got a techy friend to help me fix it. He helped me fix the issue in an hour for which Lenovo wanted me to wipe clean the Chromebook, share my Google password with them and ship it to them for 15+ days. Poorly made products that don't last at all. Save your money and sanity by not buying a Lenovo Chromebook
No, I would not recommend this to a friendComputer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My computer is not working. It keeps freezing and the touch screen is not working
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible. We're disappointed and apologize that this wasn't the case for you, and we'd like to work with you to try to improve your experience.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Freeze up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sometimes has to be restarted because cursor freezes up.
No, I would not recommend this to a friendBasic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad but just a baire minimum chrome book with the most basic features
No, I would not recommend this to a friend