Customer Ratings & Reviews
- Model:
- 82XJ0000US
- SKU:
- 10467141
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.7 out of 5 stars
to a friend
Great starter laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its a good starter laptop, my granddaughter loves her laptop.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi uspslc, thanks for choosing Lenovo! We're thrilled to hear that your granddaughter is loving it, and we really appreciate you sharing your experience and feedback with us.
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the laptop was not aware it was a chromebook. I wanted windows
No, I would not recommend this to a friendComputer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My computer is not working. It keeps freezing and the touch screen is not working
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible. We're disappointed and apologize that this wasn't the case for you, and we'd like to work with you to try to improve your experience.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
3.5 Star
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the volume is very low - could not upload my resume when trying to - the free webroot wouldn't download so I got to buy one and see if it will down load
No, I would not recommend this to a friendAverage Chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average performance and hope it doesn't break fast.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Bas2a, thanks for choosing Lenovo! We hope that your time with your Chromebook continues to improve, and we appreciate you sharing your experience and feedback with us.
No headphone portable
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop didn’t have a portable for headphones so I had to return the laptop. I wish they had the headphones portable
No, I would not recommend this to a friendnot a compatible laptop to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i do not like the laptop , i purchased it for school however the laptop is not compatible. i would honestly like my money back you can’t do anything on this laptop
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey mslexi, we're sorry to hear that you ran into this issue with your Chromebook. We'd like to help you resolve any issues that we can, so please reach out to Lenovo Support to see if we can assist you. If not, you can contact Best Buy customer service to review your return/exchange options.
Wvflatop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is good for my needs but went on sale just after the return date. Great deal at 150.00 if you need basic computer.
I would recommend this to a friendChrome Book SUCKS!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this was a PC and that it would use Microsoft Products. If I can trade it in for a laptop PC I would do it in a heartbeat.
No, I would not recommend this to a friendDon't get it, super slow and crashes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is so excruciatingly slow. It also randomly shuts down when Im working on it which is very disappointing since I bought it a month ago. The keyboard also sucks: it's so difficult and cumbersome to type. I would not recommend it if you want to easily browse or stream anything. Save your money, this is overpriced trash.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Summy,
We're sorry to hear that your experience with your Slim 3 Chromebook has been so poor. To try to help improve your ease of use from a software perspective, try doing a hardware reset (visit the following link to learn how to do so: https://support.google.com/chromebook/answer/3227606?hl=en&sjid=11168473644130281663-NA), which reboots the embedded controller that manages various system components.
If this doesn't resolve your issue, you may need to factory reset your Chromebook, which you can learn more about towards the bottom of the webpage tied to the previously embedded link. Also, you can contact Lenovo Support via an outlet that is most convenient for you for further assistance.
Lots of glitches
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not sure if we received a glitched computer but brand new outdoor the box it has lots of “quirks”. When trying to type it moves lines. When trying to click on things the mouse jolts across the screen. If I had a do over I’d go with different brand.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, Beehive7. We are sorry to hear that you are having trouble with your Slim 3 Chromebook. To try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. After applying these updates, should your issue persist, we recommend trying to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. After these steps, if this doesn’t resolve things, we recommend reaching out to Lenovo Tech Support for Chromebooks here: 800-426-7378, and providing a representative with details of your issues, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Not as good as HP - freezes often.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this a month ago after my HP Chromebook got the "black screen of death" after 4 years. Not happy with the purchase. I usually have about 6 tabs open, and if I open a recipe for example that has graphics in it, it freezes the other tabs. Not a good value.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, DonitaH. We're sorry to hear that you're unsatisfied with your Slim 3 Chromebook. To try to resolve this and ensure optimal performance, we recommend checking that your Chromebook is up to date by opening Settings > About ChromeOS > Check for updates. Also, if using a number of tabs in the Chrome browser, try to minimize background tasks to free up system memory and processing. Please feel free to reach out to Lenovo Support for further help should these tips not work out for you. Thank you for taking the time to share your perspective with us.
Disappointment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased 3 weeks ago! Freezes constantly and I have to reboot! Glad I have warranty!
No, I would not recommend this to a friendJust not my preference
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the overall idea of this model yet felt as if it was just a large android without the phone. I returned it for a Windows model and was much more pleased.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey JermaineM,
We are sorry to hear that you were not satisfied with your Slim 3 Chromebook, leading to you returning it.
In the future, we hope that you choose our product again, and we appreciate you taking the time to share your perspective with us.
Barely lasted
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in June. Now less than three months later the camera is not functioning correctly. Seems to be an internal hardware issue. It’s blocked out over three quarters of the screen and blurry the remainder. Have checked every possible solution. To no avail. Waste of money!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, PatriciaH. We are sorry to hear that you are having issues with the webcam on your Chromebook. To try to resolve this, first, be sure the Privacy Shutter is completely open before trying to use the webcam or the webcam will not operate. There is a small slider, directly above the webcam lens. Move the tab to the right to open the Privacy Shutter. There is a red dot over the webcam lens that will disappear when the Privacy Shutter is fully open. This will indicate that the webcam is really to use. You can close the Privacy Shutter when you are done with the webcam for your security, by sliding the tab to the left to close the Privacy Shutter. The Red Dot will appear over the webcam lens when the Privacy Shutter is closed. If your camera is still not functional, we then recommend that you reach out to Lenovo Support here: 877-453-6686, for further assistance.
Couldn't stay connected to internet.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues with this and returned it after a couple of days. It kept losing internet connection. Day one, no problem. Day two I spent an hour with my internet provider trying to fix problem (because of course assumed the issue was with them), then was given Lenovo's number and sat on the phone with their tech for 30 minutes before getting problem resolved. Next day, once again couldn't connect to home internet without a lot of work, so decided to return it. Maybe it was just a defective laptop, but next brand I bought hasn't given me a single problem.
No, I would not recommend this to a friendIntermittent problem with wifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried 2 of these chormebooks and both have the same problem. They occasionally lose sight of all available wifi networks. The only way to get them back is to reboot.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi JohnG,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad Slim 3 Chromebooks. We apologize for the inconvenience that this may be causing you. We wish to provide the best experience possible, so if you'd like, we want to work with you to try to improve your experience.
To start, here's a web address tied to a Google Support webpage (https://support.google.com/chromebook/answer/6318213?hl=en) that lists troubleshooting steps for Wi-Fi connectivity issues, as well as other links embedded to help with branching issues.
We hope that the information shared helps to improve your experience. Please update us when you can regarding this and reach out to us again should you have any questions or need further assistance, as your satisfaction is important to us.
Best regards,
Lenovo
Good for students
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for school work. However, it is slower than expected when multitasking.
I would recommend this to a friendWaste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing sucks. Made the mistake of buying a chromebook. I hate it. I think it sucks. Everything is internet based and its microsoft program - copilot is garbage.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi JoelV,
Thank you for your time taken to share your opinion. We are sorry to hear that this IdeaPad Slim 3 Chromebook ended up not being the right fit for you. We understand your perspective and wish to help ensure that you are satisfied with your system as much as possible.
Please reach out to us via the Q&A section of the product page to share any details or request as to what we can do to improve your experience so that we can help improve your experience.
Best regards,
Lenovo
Problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot connect to Internet so haven’t used it! Was told nothing you can help with so may have to return it, sadly.
No, I would not recommend this to a friend