Customer Ratings & Reviews
- Model:
- 82XJ0000US
- SKU:
- 10467141
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.7 out of 5 stars
to a friend
slow very slow
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no speed, very slow and takes forever. would not buy again
No, I would not recommend this to a friendOne more try Not working and it suddenly damage
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Damage and i expect the next one that i ordered today. Hopefully its not going to be the same
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey ROVIEJOYA,
Thank you sharing your feedback with us. We are sorry to hear that you ran into an issue. We apologize for any inconvenience that this may have caused you.
We hope that your new Slim 3 Chromebook is working out smoothly for you so far.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.
Best,
Lenovo
Poor service.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience ever! Bought Chrome book for $300 and 12 days later took my receipt in for a price adjustment as it was marked down to $200. I was told no price adjustment was possible. So I bought a new one for $200 and was in my return window for the $300 purchase so I planned on returning that one the next day but forgot and now I’m outside the return window. So now I have 2 laptops just because I couldn’t get a price adjustment.
No, I would not recommend this to a friendDon't buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This chromebook is slow. I have owned plenty of Chromebooks in my day. This one is by far the worst!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, ToyaM414. We are sorry to hear that you have experienced an issue with your Slim 3 Chromebook. To try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. Also, we recommend taking the steps to ensure that this is not an internet speed/Wi-Fi bandwidth issue, as this can be a large proponent of slow load times. If after these steps should your issue persist, we recommend reaching out to Lenovo Tech Support for Chromebooks and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 800-426-7378. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very slow and i couldn't do the tasks i wanted to on this because it was compatible with the programs. But I guess that's what you get for the price
No, I would not recommend this to a friendWorse lenovo chromebook I ever had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezes up no power button. The mouse button is insanely loud. I wish i returned it within the return window. Light basic use for emails and such started freezing up right after return window. Normally lenovo is good. Must be shrinkflation.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi there, we're sorry to hear that you're having such trouble with your Chromebook. To try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. After applying these updates, should your issue persist, we recommend trying to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. After these steps, if this doesn’t resolve things, we recommend reaching out to Lenovo Support here: 800-426-7378, and providing a representative with details of your issue, so that they may help by providing a solution for you. Also, the system supports streaming services via browser, progressive web apps, and their respective apps in the Google Play Store, so if you are experiencing differently, please share this with Support as well. We appreciate you taking the time to share your experience and feedback with us.
dubious value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.poor mouse/cursor operation. cursor disappears for a while then returns. address bar typing is slow to fill as typed screen is nice, tho. the worst Chromebook I have ever bought. probable 10 over the years.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, WilliamT. We are sorry to hear that you are having trouble with your Chromebook. To try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. After applying these updates, should your issue persist, we recommend trying to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. After these steps, if this doesn’t resolve things, we recommend reaching out to Lenovo Support here: 800-426-7378, for further troubleshooting. We appreciate you taking the time to share your perspective with us.
Basic Chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a base Chromebook that will not offer performance like extended Video playback or gaming. Basic web browsing only is the best use.
I would recommend this to a friendTrust me don’t get this for editing videos
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I looked at the so called specifications on this and Best Buy says it has a fast processor (go look for yourself) it also says “it’s great for editing videos” But the lie detector determined that was a lie! It is slow man. Couldn’t even run YouTube at 2160 with a couple google tabs open. Anyway it was on sale for Black Friday I took it back.
No, I would not recommend this to a friendSold me wrong laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought it had windows 10 with it i bought it in store it just a tablet my niece will have a Christmas present i need a real laptop
No, I would not recommend this to a friendVery annoying
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this package 3 × 2 times it didn't show app and the third time I had to go to the store and pick it up. And after calling your help desk, they basically told me too bad. Didn't offer a discount conversation, nothing.
I would recommend this to a friendDo not buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a chrome book but was so bad that it couldn’t even handle a google meets meeting without it crashing on me no less than 30 min after opening it.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, ErickO. We are sorry to hear that you have experienced an issue with your Chromebook. If you still have your device, to try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. After applying these updates, should your issue persist, we recommend trying to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. After these steps, if this doesn’t resolve things, we recommend reaching out to Lenovo Support here: 800-426-7378, to further resolve your issue. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
leNOvo
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not at all happy with this purchase. It's slow and the touchscreen works intermittently. Would not recommend.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Steven,
We're sorry to hear that you ran into this issue with your Chromebook. To try to resolve this, try doing a hardware reset (visit the following link to learn how to do so: https://support.google.com/chromebook/answer/3227606?hl=en&sjid=11168473644130281663-NA), which reboots the embedded controller that manages various system components.
If this doesn't resolve your issue, you may need to factory reset your Chromebook, which you can learn more about towards the bottom of the webpage tied to the previously embedded link.
We look forward to hearing from you on the status of this, and we appreciate you taking the time to share your feedback with us.
You get what you pay for!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything in me wants to say “This is a piece of trash”…but I’ll play nice. Lol In 3 week’s time the laptop literally malfunctioned and would not charge. Hard to find anything these days that is affordable and lasts! Never again!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, ChaM. We're sorry to hear that you're having this issue with your Chromebook. To try to resolve this, here's a link to a Google Support webpage (https://support.google.com/chromebook/answer/6309225?hl=en#zippy=%2Cchromebook-wont-turn-on-or-wont-charge%2Cbattery-wont-charge) with troubleshooting steps to follow if your device won't charge. If after following these steps your issue persists, we then recommend reaching out to Lenovo Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate your time taken to share your experience with us, as it does not go unnoted.
Laptop requires an account with Google.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I scored it low due to the requirement of having to set up an account with google to get the majority of the laptop function to work.
No, I would not recommend this to a friendThis is my first chromebook…
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first chromebook after using windows since it came out, maybe its just me but im not impressed with the operating system, to be honest it seems nice but i cant download alot of apps i need which was the sole purpose i bought it, guess i shouldve done more resesrch but i figured something as popular as chromebook would have more support, if you like chromebooks, its definitely a good laptop for you. I will be switching it back for a windows laptop.
No, I would not recommend this to a friendWish I returned it sooner
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was going to return it before the 30 days and time got away from me. Now I deal when a few tabs are open, it stops responding and then goes black and back on again.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, RoseG. We are sorry to hear that you are having this issue with your Slim 3 Chromebook. To try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. After applying these updates, should your issue persist, we recommend trying to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. After these steps, if this doesn’t resolve things, we recommend reaching out to Lenovo Tech Support for Chromebooks here: 800-426-7378, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you taking the time to share your experience with us.
Dead battery 3 weeks only
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.P.os lasted 3 weeks battery died save youself headache and money
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Luzl,
Thank you for sharing your feedback with us. We are sorry to hear that you ran into this issue with your IdeaPad Slim 3 Chromebook. We apologize for the frustration and inconvenience that this caused you, and if you'd like, we wish to work with you to try to resolve this issue.
If your battery has failed, in order to discuss resolution options, we recommend contacting Lenovo Support at: 877-453-6686, to work with us.
Please update us when you can regarding this and feel free to reach out to us should you have any questions.
Best regards,
Lenovo
Mic stopped working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mic already stopped worki g whoch is not a good thing because i needed this computer for my daughters online schooling. I did a factory reset to an still nothing
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, RachelG. We're sorry to hear that your Chromebook is giving you such trouble. We'd like to help, and if you're willing, please contact our Lenovo Support team for assistance. Thank you for taking the time to share your experience with us, as your feedback does not go unnoted.
Junk dont buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely trash. I wish i hadnt bought it. Literally cannont do anything on this stupid laptop
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi JamesM,
Thank you for sharing your feedback with us. We are sorry to hear that your experience with your IdeaPad Slim 3 Chromebook has been so poor. We'd like to work with you to resolve what's we can.
To start, please update us when you can regarding what obstacles and pain points you're experiencing, expanding on points like how you stated you, "...cannot do anything..." on this Chromebook, so that we may try to improve your experience.
Best Regards,
Lenovo