Customer Ratings & Reviews

Hey, Sg773. We're sorry to hear that you're having this problem with your Slim 3 Chromebook and apologize for the frustration and inconvenience. To try to resolve this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. After applying these updates, should your issue persist, we recommend trying to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. After these steps, if this doesn’t resolve things, we recommend reaching out to Lenovo Support here: 800-426-7378, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you taking the time to share your experience and feedback with us.

Hey TammiLP, we are sorry to hear that you have experienced an issue with your Chromebook. To try to resolve what we can help fix, please look for any applicable updates in the “About ChromeOS” tab in system settings. After applying these updates, should your issue persist, we recommend trying to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. If by following these steps, your issue is still unresolved, we then recommend reaching out to Lenovo Support here: 800-426-7378, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you taking the time to share your feedback with us, as it does not go unnoted.

Hey, JamesC. We are sorry to hear that you are having trouble with your Chromebook. To try to resolve this, we recommend reviewing similar issues solved on Lenovo Support forums, or you can contact Lenovo Support directly here: 877-453-6686, to speak to someone for help. We appreciate your time in writing this review.

Hello, OldHouseGuy. We are sorry to hear that you are having a poor experience with your Slim 3 Chromebook. Since we do not yet know what your pain points were, we cannot provide an immediate recommendation, however we recommend reaching out to Lenovo Tech Support for Chromebooks and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 800-426-7378. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.

Hello, monaw. We are sorry to hear that you encountered an issue with your Slim 3 Chromebook and that it did not meet your expectations. This Slim 3 Chromebook features a thinner, lightweight design, designed for entry-level users and runs on ChromeOS operating system. If this does not meet your needs, in the future for all, we recommend reviewing the specifications, features, and design of computing options to ensure that the solution you choose will be a great fit for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.

Hello, Biloss. We are sorry to hear that your Chromebook Plus fell short of your expectations. You bring up a great point, as we recommend all who are in search of a computing solution, that they review the features, design, and specifications of any device and select what aligns best with their needs and preferences to help ensure you find the right fit for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.

Hi, mosh67. We are sorry to hear that you have experienced an issue with your Chromebook. To try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. After applying these updates, should your issue persist, we recommend trying to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. After these steps, if this doesn’t resolve things, we recommend reaching out to Lenovo Support at this number: 800-426-7378, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.

Hey, BridgetE. We are sorry to hear that your IdeaPad Slim 3 Chromebook missed the mark for you, leading to you returning it. We hope that you are satisfied with your new laptop, and we thank you for taking the time to share your thoughts with us.

Hi, NL89. We're sorry to hear that you ran into this issue with your IdeaPad Slim 3 Chromebook. If you have yet to return you laptop and would like to work with us to resolve this issue, please reach out to Lenovo Support for assistance. If you have already returned your device, we hope that you find the right device for you and give our products another try in the future. We appreciate you taking the time to share your feedback with us.

Hello, HyunwooP. We are sorry to hear that you have experienced an issue with your Slim 3 Chromebook. To try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. Also, we recommend taking the steps to ensure that this is not an internet speed/Wi-Fi bandwidth issue, as this can be a large proponent of slow load times. If after these steps should your issue persist, we recommend reaching out to Lenovo Tech Support for Chromebooks and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 800-426-7378. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.

Hello, we are sorry to hear that you have experienced an issue with your Chromebook. For yourself in the future, if need be, and for viewers of this post, if you experience this issue, to try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. You can navigate there strictly with touch, since your Chromebook has a touchscreen display. After applying any available updates your issue persists, here is a link to a Google Support webpage that details troubleshooting steps for resolving touchpad issues: https://support.google.com/chromebook/answer/1047367?hl=en#:~:text=Fix%20touchpad%20problems&text=Drumroll%20your%20fingers%20on%20the,then%20re%2Dadd%20the%20account. If your issue has still not resolved itself after attempting these fixes, we recommend reaching out to Lenovo Tech Support for Chromebooks and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 800-426-7378. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.