Customer Ratings & Reviews
- Model:
- 82XJ0000US
- SKU:
- 11925921
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.7 out of 5 stars
- Pros mentioned:Overall performance
No communication
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me begin by saying that the Chromebook is as advertised and meets my needs. The purchase process however, is far from satisfactory. I returned my old Chromebook for a 45.00$ trade-in allowance as offered by Best buy.A return QR code was received from Bestbuy and I packaged the old laptop and sent it off timely via UPS. Two weeks after sending my Chromebook back, it was returned to me in the same packaging with no explanation or paperwork as to why it was not excepted.
I would recommend this to a friend Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice for a basic Chromebook computer .
I would recommend this to a friendAverage laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is affordable but lacks quite a bit of features. It isn’t as fast as I’d hoped either.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi CortezT,
We're sorry to hear that your experience with your Slim 3 Chromebook has fallen short of your expectations.
We wish to help with any issues you have, so please do not hesitate to reach out to us via the Q&A section of this product page or by contacting Lenovo Support.
We have noted your feedback, and we appreciate you taking the time to share this with us.
S mode
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.S mode should allow chrome..wouldakt it a universal computer
No, I would not recommend this to a friendTouchPad has major issues..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm just not sure. We've used this chromebook 2x and the touch pad has completely frozen up to the point we've had to power off and on.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey DeneA, we're sorry to hear that you ran into this issue with your Chromebook. To try to resolve this, try doing a hardware reset (visit the following link to learn how to do so: https://support.google.com/chromebook/answer/3227606?hl=en&sjid=11168473644130281663-NA), which reboots the embedded controller that manages your touchpad. If this doesn't resolve your issue, you may need to factory reset your Chromebook, which you can learn more about towards the bottom of the webpage tied to the previously embedded link. Thank you for taking the time to share your feedback with us.
Never again buy a Lenovo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is sleek and beautiful. That is where all stops. I have excellent computer skills, but this one has has all apps opening only in a tiny window. It freezes. I am not sure if it is bogged down with boat wear or defective. I do have the protective plan and we will be making an appt to take to best buy. Still I have never had a laptop so this. Last Christmas I bought 5 HP chromebooks and none of them did this. They were only $79.00 Extremely unhappy with this purchase. I paid $149 on Black Friday. This is enough to put me off this brand forever.
No, I would not recommend this to a friend- Pros mentioned:Battery life
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is good, thats about it. It doesnt have many features and its sloooooow
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible. We're disappointed and apologize that this wasn't the case for you, and we'd like to work with you to try to improve your experience.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
- Pros mentioned:Overall performance
Best Buy was great!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer needed be returned guess was mail function best gave great service and was on time it was the manufacture fault for issue had
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey DennisY,
Thank you for sharing your feedback with us. We are sorry to hear that you had trouble with your IdeaPad Slim 3 Chromebook, leading to you returning it. We apologize for the frustration and inconvenience that this may have caused you.
We wish to provide the best experience possible and we appreciate your comments, as we will investigate the matter to make the necessary improvements.
We hope that you choose our products again in the future, and that you feel free to reach out us with any questions or request that you may have, as your satisfaction is important to us.
Best regards,
Lenovo
First time user
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good for certain things . I am a travel agent and doing my courses I have to do them in incognito mode. I realized that after 3 days of calling different vendors trying to see if their systems were down
No, I would not recommend this to a friendNot sure just sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected, but you get what you pay for so ueah
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi TimothyB,
Thank you for sharing your feedback with us. We are sorry to hear that your IdeaPad Slim 3 Chromebook has fallen short of your expectations. We apologize for any disappointment that this has caused you.
If you'd like, we wish to work with you to try to improve your experience. Please share comments on what you were expecting, and this could help lead to improving your experience.
Best regards,
Lenovo
Like it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the money. Great for watching video and web surfing.
I would recommend this to a friendstudent chrome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not the best for a professional and I did not get an indepth explanation of what kind of laptop it was
No, I would not recommend this to a friendNice, but delicate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice chromebook; however, my son in high school had a less expensive chromebook that lasted him through middle school. One month using this at school and we have to take in for a repair as the screen was damaged somehow while in his book bag.
No, I would not recommend this to a friendDoctor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality PC, especially the keyboard and the mouse comtrol.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thank you for sharing your feedback with us. We're sorry to hear that you are dissatisfied with aspects of your IdeaPad Slim 3 Chromebook. We strive to provide the best experience possible. We're disappointed and apologize that this wasn't the case for you, and we'd like to work with you to try to improve your experience.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to address any points you wish us to help you with. You can also leave us question in the Q&A section of this product page and we'd be happy to assist you there.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
It was ok.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it cuz the OS wasn’t too user friendly with other equipment I bought.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey BaqarA, we are sorry to hear that your Chromebook wasn't a good fit for you, leading to you returning it. We hope that you choose our product again in the future, and we appreciate you taking the time to share your perspective with us.
Decent Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great deal in a pinch but definitely not worth in the money in the end. It’s slow to move from one task to the next.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, Shea, we're sorry to hear that your Slim 3 Chromebook ended up not working out for you. If there is an issue we can help with, we recommend reaching out Lenovo Support. We appreciate your time in writing your review.
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok. Kind of outdated. But good for a teenager
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Eliwells,
Thank you for choosing Lenovo and for sharing your feedback with us. It is good to know your Chromebook serves its purpose, but if you run into any issues or have questions, please reach out to us so that we may assist you.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
College computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its slow and don't work good at all i can push on anything and it takes forever to load it or it shuts down
No, I would not recommend this to a friendNotepad
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is reliable and won’t recommend to persons wanting to use, since the graphic is poor
I would recommend this to a friendGood and and not so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit is fairly simple to use. Touch screen is not as sensitive and will most likely be the first thing to fail due to excessive touching.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, Jerryl. While we are thankful that you chose our product, we are sorry to hear that your Slim 3 Chromebook is giving you some trouble. To try to resolve this, here's a link to a Google Support webpage (https://support.google.com/chromebook/answer/2766492?hl=en) with some tips on touchscreen use, along with some troubleshooting steps at the bottom. Should these steps not resolve your issue, we then recommend reaching out to Lenovo Support to work with someone who may help by providing a solution for you.