Customer Ratings & Reviews
- Model:
- 82XJ0000US
- SKU:
- 11942404
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Bad Charging Port
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great little Chromebook. But once the warranty period expired, the USB-C charging port started acting up. I would have to position the cable connector just right before it would charge. It got progressively worse over time. After a few more months, it stopped charging. By wiggling the connector, I could get the charging light to come on briefly. But now nothing. Based on my research, this is a common issue with Lenovo laptops.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, RodJ. We're sorry to hear that you encountered this issue with your IdeaPad Slim 3 Chromebook. We recommend contacting Lenovo Support to work with a representative to see what your options may be to resolve this issue. We appreciate your time taken to share your perspective with us.
Problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot connect to Internet so haven’t used it! Was told nothing you can help with so may have to return it, sadly.
No, I would not recommend this to a friendLines
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Return after 3 or 4 days. Developed lines on screen
No, I would not recommend this to a friendBest Buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mom please get and buy the Lenovo Chromebook for you.
I would recommend this to a friendGood for students
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for school work. However, it is slower than expected when multitasking.
I would recommend this to a friendDefective after 1 month- Exchange also defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas gift for my 13 year old niece. After one month of light use (Probably just Roblox TBH) the screen went black and it never came back on, no lights, no anything. Best Buy gave me the run around about a return, ended up letting me exchange it. **BUT** they were unable to exchange because the device they were going to ship to me was also defective before they even shipped it so they cancelled the exchange and claim to be issuing a refund when they receive the original one back. This thing is a piece of junk. Save your money and buy something better.
No, I would not recommend this to a friendchromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its ok .to look up stuff ,but would not recomment it for homework
No, I would not recommend this to a friendInusable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keep logging off. Can’t use it like I want. The set up done was done wrong
No, I would not recommend this to a friendChrome book
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for about 9 months and then wouldn’t receive a charge
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi AmyH,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad Slim 3 Chromebook. We apologize for any inconvenience that this is causing you, and we'd like to work with you to resolve this issue.
To start, here's a link to a Google Support webpage (https://support.google.com/chromebook/answer/6309225?hl=en#zippy=%2Cchromebook-wont-turn-on-or-wont-charge%2Cbattery-wont-charge) with troubleshooting steps to follow if your device won't charge. If after following these steps your issue persists, we then recommend reaching out to Lenovo Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you.
Please let us know what else we can do to help improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
iffy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its ok, seems a little slow sometimes, good price on sale i was waiting on it for a while to go on sale
I would recommend this to a friendRun away from Lenovo devices
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy Lenovo Chromebook ever. This is my second Chromebook that died in as many years. The first one died exactly a month after warranty expired. This second one is already giving speaker and audio problems within 6 weeks. Lenovo support and customer care is a joke and the worst possible team. Not at all easy reach them or get a straight answer. Got a techy friend to help me fix it. He helped me fix the issue in an hour for which Lenovo wanted me to wipe clean the Chromebook, share my Google password with them and ship it to them for 15+ days. Poorly made products that don't last at all. Save your money and sanity by not buying a Lenovo Chromebook
No, I would not recommend this to a friendJust not my preference
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the overall idea of this model yet felt as if it was just a large android without the phone. I returned it for a Windows model and was much more pleased.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey JermaineM,
We are sorry to hear that you were not satisfied with your Slim 3 Chromebook, leading to you returning it.
In the future, we hope that you choose our product again, and we appreciate you taking the time to share your perspective with us.
Freeze up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sometimes has to be restarted because cursor freezes up.
No, I would not recommend this to a friendCheap product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap and slow dont buy cant even load YouTube videos
No, I would not recommend this to a friendNot compatible
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t compatible w my school software. Computer was too slow
No, I would not recommend this to a friendBasic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad but just a baire minimum chrome book with the most basic features
No, I would not recommend this to a friendToy, not for adults
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok. I’ve had to restart probably 3 or 4 times when I use it for about 3 or 4 hours. Loses connection and kicks me out, real pain when on virtual classes. I would return but the Black Friday sales are off and can’t get another one for 149. Would not buy again. Should have went with the Samsung or HP. This is a toy not a tool
No, I would not recommend this to a friendNice Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device itself is fine, it's just the interface that take a while to get used to.
I would recommend this to a friendsoftware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is not compatible with some software, or you should have some similar to work with, for example excell
No, I would not recommend this to a friendAverage for cost
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great operating system. Works more like a tablet
No, I would not recommend this to a friend