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Customer reviews

Rating 4.6 out of 5 stars with 2572 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.7 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,572 reviews
  • Rated 3 out of 5 stars

    Over it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for what it was worth. I probably won’t buy it agan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product good for school projects, office etc.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Samuel,

      Thanks for choosing Lenovo!

      We are glad to hear that your experience with your Slim 3 Chromebook has been excellent, and we appreciate you taking the time to share your perspective with us.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great chromebook for the price. Bought it for my Mom and the accessibility features made it easier for her to use. Definitely recommended for anyone licking for a simple internet box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't need bells and whistles? Then pick this.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter and she really enjoys it. Not super fancy but gets the job done. Right price for the right product. Wasn't looking for all the bells and whistles that we never use and this fit the bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great so far. My only problems were turning off the narrator and installing Webroot. If I remember correctly it Ctrl+Alt+R to turn the narrator off if anyone else has this problem and I went with the free version of Total AV instead of Webroot.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just Say No

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Best Buy, but my experience with this Chromebook, has tarnished by longtimem loyalty.....one day, I touched the screen and the screen went black and then lines and discoloration appeared. It was wild. I took it down to Best Buy because it was still under warranty. The store then informed me I had to take it up with Lenovo. Lenovo refused to honor the warranty, saying I must have done something to break the screen even though I sent them photos showing there wasn't a mark on the Chromebook and that I kept it at my desk (I'm a reporter) and I have one for travel and one for desk -- this one never traveled. It's in perfect condition except for the clearly defective screen. I will not be buying Lenovo again.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi AliceG,

      Thank you for sharing your feedback with us. We are sorry to hear that you ran into this issue with your IdeaPad Slim 3 Chromebook, and we apologize for your disappointment and frustration with getting support. We wish to provide the best experience possible, and we will investigate the matter to make the necessary changes.

      If you could, please share the details you have, including the images that may show the screen issue in action in the Q&A section of the product page in the form of a question, so that we can try to assist you.

      We look forward to trying to make this right.

      Best regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop, was kinda scared at first that it was gonna be slow or i wasn’t going to like it but i love it. It’s touch screen and perfect for what i needed it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids use it for school work. Worth what I paid!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey EliazarG,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that it works well for your kids' use.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Grandson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves it , it was for a birthday gift it’s easy for him to do his homework assignments

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey KathleenH, thanks for choosing Lenovo!

      We are glad to hear that your grandson is loving it, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 3 out of 5 stars

    Good budget machine, love the colour

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned my Acer Chromebook 314 and replaced with this machine. It is definitely much better looking -- love the blue colour -- but the build quality and performance are essentially the same. The MediaTek Kompanio 500 Series processor was billed as "medium" vs the "budget" Intel Celeron on the Acer, but honestly I do not detect any difference. Also I will note that I have been getting irritating oop-up warnings about 1% battery life remaining, while the battery icon shows full (and I am plugged in). Have only had it for a couple days, but I will likely return.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lenovo-Slim3 Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Great Bargain for the price, but it has a tendency to be finicky on occasions.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi HarryK,

      Thanks for choosing Lenovo!

      Please feel free to reach out to us should you need any assistance with your Chromebook.

      It is good to hear that your IdeaPad Slim 3 Chromebook offers good value to you otherwise, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Good product, good for price, next day pickup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Just what my daughter needed to do her online schoolwork. I love the keyboards on lenovo products. Best buy ususlly has the best price around on chromebooks/ laptops, and i was able to pick up next day..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop my kids use it for homeschool along with other activities

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Mommy, thanks for choosing Lenovo! We are pleased to hear that it works great for your kids, and we appreciate you taking the time to share this feedback with us. Lenovo

  • Rated 4 out of 5 stars

    great beginner laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great for normal tasks. My son has also played roblox on it, works fine. Noticed when too many tabs are opened or doing too many things at once it would either freeze or lag. Sound quality is kinda horrible and low. Charges fast and screen resolution is not that bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great value for the price, and next day delivery.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey UncleGaryT, thanks for choosing Lenovo!

      We are glad to hear that your Chromebook offers great value to you, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, bit seems to run a little bit slower than expected.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Hoff,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you are happy with your purchase. As a note, we recommend verifying that your system is up to date by checking for updates in Windows Settings and in the Lenovo Vantage app to help ensure your system is running optimally.

      Please feel free to reach out to us should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    Cheap and defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, and if it worked properly, I might recommend this Chromebook. However, since day one, my device has been defective. My advice, spend a little more and get a real laptop.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi AndrewH,

      Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad Slim 3 Chromebook. We wish to provide the best experience possible, and we apologize that this wasn't the case for you. We'd like to work with you to resolve this issue.

      To start, we'd like to learn more about how the system has been "defective" so that we can provide the right troubleshooting steps to follow.

      Please update us when you can regarding this by reaching out to us again via the Q&A section of the product page.

      We look forward to making this right for you.

      Best regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Loved Christmas Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my husband for Christmas to replace a 10 year old Chromebook that finally died. He loves it! It does everything he needs it to do. Streaming, Internet, occasional docs, and blogging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its greag the whole experience with best buy and employee. Every once very pleasant and helpful definitely #10

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, DarleneD, thank you for choosing Lenovo! We are glad to hear that your shopping experience was great, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 4 out of 5 stars

    Rating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow to download. It could be better. It wil do for now

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Shay,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      Regarding slow download speeds, we recommend checking your network settings and home Wi-Fi system for function as this can often contribute to this ailment. Please reach out to us should you continue to have troubles.

      Best,
      Lenovo Lenovo