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Customer reviews

Rating 4.6 out of 5 stars with 2574 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 2,574 reviews
  • Rated 1 out of 5 stars

    Bad Charging Port

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great little Chromebook. But once the warranty period expired, the USB-C charging port started acting up. I would have to position the cable connector just right before it would charge. It got progressively worse over time. After a few more months, it stopped charging. By wiggling the connector, I could get the charging light to come on briefly. But now nothing. Based on my research, this is a common issue with Lenovo laptops.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, RodJ. We're sorry to hear that you encountered this issue with your IdeaPad Slim 3 Chromebook. We recommend contacting Lenovo Support to work with a representative to see what your options may be to resolve this issue. We appreciate your time taken to share your perspective with us. Lenovo

  • Rated 1 out of 5 stars

    software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is not compatible with some software, or you should have some similar to work with, for example excell

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot connect to Internet so haven’t used it! Was told nothing you can help with so may have to return it, sadly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for students

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for school work. However, it is slower than expected when multitasking.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very slow especially

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it the color was nice also.. esas alll elaround solodblatop ofbyour on a budge

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective after 1 month- Exchange also defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my 13 year old niece. After one month of light use (Probably just Roblox TBH) the screen went black and it never came back on, no lights, no anything. Best Buy gave me the run around about a return, ended up letting me exchange it. **BUT** they were unable to exchange because the device they were going to ship to me was also defective before they even shipped it so they cancelled the exchange and claim to be issuing a refund when they receive the original one back. This thing is a piece of junk. Save your money and buy something better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok .to look up stuff ,but would not recomment it for homework

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just not my preference

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the overall idea of this model yet felt as if it was just a large android without the phone. I returned it for a Windows model and was much more pleased.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JermaineM,

      We are sorry to hear that you were not satisfied with your Slim 3 Chromebook, leading to you returning it.
      In the future, we hope that you choose our product again, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 3 out of 5 stars

    iffy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok, seems a little slow sometimes, good price on sale i was waiting on it for a while to go on sale

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Run away from Lenovo devices

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy Lenovo Chromebook ever. This is my second Chromebook that died in as many years. The first one died exactly a month after warranty expired. This second one is already giving speaker and audio problems within 6 weeks. Lenovo support and customer care is a joke and the worst possible team. Not at all easy reach them or get a straight answer. Got a techy friend to help me fix it. He helped me fix the issue in an hour for which Lenovo wanted me to wipe clean the Chromebook, share my Google password with them and ship it to them for 15+ days. Poorly made products that don't last at all. Save your money and sanity by not buying a Lenovo Chromebook

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer is not working. It keeps freezing and the touch screen is not working

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello,

      Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible. We're disappointed and apologize that this wasn't the case for you, and we'd like to work with you to try to improve your experience.

      We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.

      Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    Freeze up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sometimes has to be restarted because cursor freezes up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dead slow-Good price available in many other website.Not worth for the money paid.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Basic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad but just a baire minimum chrome book with the most basic features

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Toy, not for adults

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok. I’ve had to restart probably 3 or 4 times when I use it for about 3 or 4 hours. Loses connection and kicks me out, real pain when on virtual classes. I would return but the Black Friday sales are off and can’t get another one for 149. Would not buy again. Should have went with the Samsung or HP. This is a toy not a tool

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device itself is fine, it's just the interface that take a while to get used to.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Caps Lock key is not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Laptop the Caps Lock key is not working, I can't enter the Wi-Fi password, and I can't connect to Wi-Fi.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us. We're sorry to hear that you ran into an issue with your IdeaPad Slim 3 Chromebook. We strive to provide the best experience possible, so we'd like to work with you to try to resolve this.

      To start, since this Chromebook doesn't feature a caps lock key, to enable caps lock, press the search key (magnifying glass / circle) and Alt key, then press it again to turn off caps look. You can also press shift to quickly toggle capital letters or alternate symbols.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need further assistance, as your satisfaction is important to us.

      Regards,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    Average for cost

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great operating system. Works more like a tablet

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    DECENT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CANT DOWNLOAD ANYTING THATS NOW IN THE MICROSOFT STORE. NO GOOD FOR COLLEGE KIDS

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like it at all couldn’t get it to show to double. Screens

    No, I would not recommend this to a friend