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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2777 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the overall performance, portability, and responsive touchscreen of this device, which many users find to be an excellent value. While the lightweight design and impressive battery life are frequently praised, some users have noted that the storage capacity, RAM, and connectivity could be improved for more demanding tasks. Overall, the product is well-regarded for its convenience and quality, making it a popular choice for those seeking a reliable and portable machine.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 2,777 reviews
  • Rated 4 out of 5 stars

    Chromebook review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its my 3rd lenovo chromebook that ive purchased and im happy with its quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo crome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal to purchase.. Working so very good condition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it needs to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine for a kid's school laptop, not going to blow your socks off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like Chromebook, still getting use to it Use to Apple IPad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good quality laptop. No problems so far. Is good for when you want to do work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lenovo cromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice picture and voice response and guick turn on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was better than expected more features than I expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New learning curve for me. Had to have my granddaughter show me how to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for a basic Chromebook computer .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    S mode

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    S mode should allow chrome..wouldakt it a universal computer

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    No communication

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me begin by saying that the Chromebook is as advertised and meets my needs. The purchase process however, is far from satisfactory. I returned my old Chromebook for a 45.00$ trade-in allowance as offered by Best buy.A return QR code was received from Bestbuy and I packaged the old laptop and sent it off timely via UPS. Two weeks after sending my Chromebook back, it was returned to me in the same packaging with no explanation or paperwork as to why it was not excepted.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Never again buy a Lenovo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is sleek and beautiful. That is where all stops. I have excellent computer skills, but this one has has all apps opening only in a tiny window. It freezes. I am not sure if it is bogged down with boat wear or defective. I do have the protective plan and we will be making an appt to take to best buy. Still I have never had a laptop so this. Last Christmas I bought 5 HP chromebooks and none of them did this. They were only $79.00 Extremely unhappy with this purchase. I paid $149 on Black Friday. This is enough to put me off this brand forever.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No total

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limited abilities to download some apps was unable to sign into certain apps only able to download chrome allowed apps

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi LorH,

      Thank you for sharing your review. We are sorry to hear that your Chromebook wasn't a good fit for you. We hope that you find the right device for your needs, and if we can help with that, please reach out to us so that we may assist you.

      Let us know if you have any questions or need assistance with your Chromebook if you are still in possession of the device.

      Best Regards,
      Lenovo Lenovo

  • Rated 2 out of 5 stars

    Le NO vo Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for a small business. It’s really slow and it wasn’t a very good purchase at all to be honest. I haven’t had a lap top or Chromebook in quite a while, perhaps I was expecting to much, but it’s slow and I don’t particularly like it. I’ve considered returning it because I’m going to purchase a used MacBook for my needs.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MartinS,

      Thank you for sharing your feedback with us. We are sorry to hear that the IdeaPad Slim 3 Chromebook fell short of your business needs and that it was not a good fit for you, leading to you returning the system.

      We understand your decision and we hope that you consider choosing our products again in the future.

      Best regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    Never got iten

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was at the store they refused helping me. Was told it is an online order and won’t help

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hugely frustrating. I lose the internet connection several times in a day and have to turn it off, then back on to reset. I have done a power wash to reset to factory specs without any effect. There are lots of reports of this problem on the web. Most replies point to the router being the problem but in my case and many others that is not the case. Bluetooth also frequently won’t synch with my mouse requiring opening the settings app and doing a reset for it, too.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, MichaelbC. We are sorry to hear that you are having such trouble with your Chromebook. Given the steps you've already taken, to try to remedy this, we recommend reaching out to Lenovo Support at this number: 800-426-7378, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you taking the time to share your feedback with us, as it does not go unnoted. Lenovo

  • Rated 3 out of 5 stars

    Browsing and watching movies

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the fastest but if you are doing the bare minimum of just watching videos then this laptop is for you. But don’t expect it to do too much.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Marco, thanks for choosing Lenovo! We are glad to hear that your Chromebook is sufficient for your use, and we appreciate you taking the time to share this perspective with us. Lenovo

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    World of disappointment for stepdaughter...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my stepdaughter for Christmas since she needed a Chromebook for school anyway. I understand why the price was and is what it is. It's laggy, it has connectivity issues, and the feel of the laptop all around is cheap. She has problems when using it and hardly uses it unless she MUST. That's not a gift I'm proud to say I bought her.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, CilantroKing333. We are sorry to hear that you have experienced an issue with your Chromebook. To try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. After applying these updates, should your issue persist, we recommend trying to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. After these steps, if this doesn’t resolve your problem, we recommend reaching out to Lenovo Tech Support for Chromebooks at this number: 800-426-7378, for assistance. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 4 out of 5 stars

    Like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the money. Great for watching video and web surfing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    First time user

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for certain things . I am a travel agent and doing my courses I have to do them in incognito mode. I realized that after 3 days of calling different vendors trying to see if their systems were down

    No, I would not recommend this to a friend