Customer Ratings & Reviews
- Model:
- 82XJ0000US
- SKU:
- 12606911
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the overall performance, portability, and responsive touchscreen of this device, which many users find to be an excellent value. While the lightweight design and impressive battery life are frequently praised, some users have noted that the storage capacity, RAM, and connectivity could be improved for more demanding tasks. Overall, the product is well-regarded for its convenience and quality, making it a popular choice for those seeking a reliable and portable machine.
This summary was generated by AI based on customer reviews.
Too late to return
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product I never used yet. Want to return but too late to rerurned
I would recommend this to a friendWvflatop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is good for my needs but went on sale just after the return date. Great deal at 150.00 if you need basic computer.
I would recommend this to a friend- Pros mentioned:Overall performance
Best Buy was great!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer needed be returned guess was mail function best gave great service and was on time it was the manufacture fault for issue had
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey DennisY,
Thank you for sharing your feedback with us. We are sorry to hear that you had trouble with your IdeaPad Slim 3 Chromebook, leading to you returning it. We apologize for the frustration and inconvenience that this may have caused you.
We wish to provide the best experience possible and we appreciate your comments, as we will investigate the matter to make the necessary improvements.
We hope that you choose our products again in the future, and that you feel free to reach out us with any questions or request that you may have, as your satisfaction is important to us.
Best regards,
Lenovo
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok. Kind of outdated. But good for a teenager
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Eliwells,
Thank you for choosing Lenovo and for sharing your feedback with us. It is good to know your Chromebook serves its purpose, but if you run into any issues or have questions, please reach out to us so that we may assist you.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
No headphone portable
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop didn’t have a portable for headphones so I had to return the laptop. I wish they had the headphones portable
No, I would not recommend this to a friend- Pros mentioned:Battery life
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is good, thats about it. It doesnt have many features and its sloooooow
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible. We're disappointed and apologize that this wasn't the case for you, and we'd like to work with you to try to improve your experience.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Disappointment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased 3 weeks ago! Freezes constantly and I have to reboot! Glad I have warranty!
No, I would not recommend this to a friendGreat starter laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its a good starter laptop, my granddaughter loves her laptop.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi uspslc, thanks for choosing Lenovo! We're thrilled to hear that your granddaughter is loving it, and we really appreciate you sharing your experience and feedback with us.
Good for personal use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great for everyday use, not for school work
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Aaliyah, we're sorry to hear that your Chromebook missed the mark for you in this regard. If we can help in respect with your device, please reach out so we can assist, and we appreciate you taking the time to share your feedback with us.
Couldn't stay connected to internet.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues with this and returned it after a couple of days. It kept losing internet connection. Day one, no problem. Day two I spent an hour with my internet provider trying to fix problem (because of course assumed the issue was with them), then was given Lenovo's number and sat on the phone with their tech for 30 minutes before getting problem resolved. Next day, once again couldn't connect to home internet without a lot of work, so decided to return it. Maybe it was just a defective laptop, but next brand I bought hasn't given me a single problem.
No, I would not recommend this to a friendLots of glitches
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not sure if we received a glitched computer but brand new outdoor the box it has lots of “quirks”. When trying to type it moves lines. When trying to click on things the mouse jolts across the screen. If I had a do over I’d go with different brand.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, Beehive7. We are sorry to hear that you are having trouble with your Slim 3 Chromebook. To try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. After applying these updates, should your issue persist, we recommend trying to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. After these steps, if this doesn’t resolve things, we recommend reaching out to Lenovo Tech Support for Chromebooks here: 800-426-7378, and providing a representative with details of your issues, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Lenovo Chromebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item stopped powering on less than 30 days after purchase. Took it to the geek squad and was advised it would have to be shipped off to see what the issue is.
No, I would not recommend this to a friendAverage Chromebook
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average performance and hope it doesn't break fast.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Bas2a, thanks for choosing Lenovo! We hope that your time with your Chromebook continues to improve, and we appreciate you sharing your experience and feedback with us.
Problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot connect to Internet so haven’t used it! Was told nothing you can help with so may have to return it, sadly.
No, I would not recommend this to a friendAvoid!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the 6 months I’ve owned this laptop I’ve had problem after problem. I’ve had it in multiple times for warranty work. Most recently they replaced the motherboard, touchpad and USB ports. STILL DIDN’T FIX IT. Imagine my surprise after it was sent out of state for nearly two weeks and the number keys still don’t work which was my #1 issue when I took it in. Beyond disappointed. I’ll never own this brand again. Buy something else and save yourself the trouble.
No, I would not recommend this to a friendDon’t buy-went dark after one week!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hope I can return this! It is a piece of junk. I bought this one week ago- 7 days!!! Slow running and cheap finishes. But I don’t really care too much about a laptop/chromebook as long as it works- I pay bills and shop only. Last night I plugged this laptop into charger- it was still over 50% charged- this morning it is dead I can’t get it to do anything. Yes I have tried other outlets, reset buttons , all that my phone search has suggested for me to do …piece of junk- just bought a HP , fingers crossed
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey MargaretT,
We are sorry to hear that you had trouble with your IdeaPad Slim 3 Chromebook, leading to you returning it. We apologize for the frustration and inconvenience that this may have caused you.
Your comments will be considered while investigating the issues you expressed. We hope that you choose our products again in the future, and that you feel free to reach out us with any questions or issues you encounter so that we may help.
Best regards,
Lenovo
Defective after 1 month- Exchange also defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas gift for my 13 year old niece. After one month of light use (Probably just Roblox TBH) the screen went black and it never came back on, no lights, no anything. Best Buy gave me the run around about a return, ended up letting me exchange it. **BUT** they were unable to exchange because the device they were going to ship to me was also defective before they even shipped it so they cancelled the exchange and claim to be issuing a refund when they receive the original one back. This thing is a piece of junk. Save your money and buy something better.
No, I would not recommend this to a friendDoctor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality PC, especially the keyboard and the mouse comtrol.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thank you for sharing your feedback with us. We're sorry to hear that you are dissatisfied with aspects of your IdeaPad Slim 3 Chromebook. We strive to provide the best experience possible. We're disappointed and apologize that this wasn't the case for you, and we'd like to work with you to try to improve your experience.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to address any points you wish us to help you with. You can also leave us question in the Q&A section of this product page and we'd be happy to assist you there.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Not as good as HP - freezes often.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this a month ago after my HP Chromebook got the "black screen of death" after 4 years. Not happy with the purchase. I usually have about 6 tabs open, and if I open a recipe for example that has graphics in it, it freezes the other tabs. Not a good value.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, DonitaH. We're sorry to hear that you're unsatisfied with your Slim 3 Chromebook. To try to resolve this and ensure optimal performance, we recommend checking that your Chromebook is up to date by opening Settings > About ChromeOS > Check for updates. Also, if using a number of tabs in the Chrome browser, try to minimize background tasks to free up system memory and processing. Please feel free to reach out to Lenovo Support for further help should these tips not work out for you. Thank you for taking the time to share your perspective with us.
chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its ok .to look up stuff ,but would not recomment it for homework
No, I would not recommend this to a friend