Customer Ratings & Reviews
- Model:
- 82XJ0000US
- SKU:
- 12606911
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the overall performance, portability, and responsive touchscreen of this device, which many users find to be an excellent value. While the lightweight design and impressive battery life are frequently praised, some users have noted that the storage capacity, RAM, and connectivity could be improved for more demanding tasks. Overall, the product is well-regarded for its convenience and quality, making it a popular choice for those seeking a reliable and portable machine.
This summary was generated by AI based on customer reviews.
Intermittent problem with wifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried 2 of these chormebooks and both have the same problem. They occasionally lose sight of all available wifi networks. The only way to get them back is to reboot.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi JohnG,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad Slim 3 Chromebooks. We apologize for the inconvenience that this may be causing you. We wish to provide the best experience possible, so if you'd like, we want to work with you to try to improve your experience.
To start, here's a web address tied to a Google Support webpage (https://support.google.com/chromebook/answer/6318213?hl=en) that lists troubleshooting steps for Wi-Fi connectivity issues, as well as other links embedded to help with branching issues.
We hope that the information shared helps to improve your experience. Please update us when you can regarding this and reach out to us again should you have any questions or need further assistance, as your satisfaction is important to us.
Best regards,
Lenovo
Caps Lock key is not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Laptop the Caps Lock key is not working, I can't enter the Wi-Fi password, and I can't connect to Wi-Fi.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi,
Thanks for choosing Lenovo and for sharing your feedback with us. We're sorry to hear that you ran into an issue with your IdeaPad Slim 3 Chromebook. We strive to provide the best experience possible, so we'd like to work with you to try to resolve this.
To start, since this Chromebook doesn't feature a caps lock key, to enable caps lock, press the search key (magnifying glass / circle) and Alt key, then press it again to turn off caps look. You can also press shift to quickly toggle capital letters or alternate symbols.
Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need further assistance, as your satisfaction is important to us.
Regards,
Lenovo
Poor service.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience ever! Bought Chrome book for $300 and 12 days later took my receipt in for a price adjustment as it was marked down to $200. I was told no price adjustment was possible. So I bought a new one for $200 and was in my return window for the $300 purchase so I planned on returning that one the next day but forgot and now I’m outside the return window. So now I have 2 laptops just because I couldn’t get a price adjustment.
No, I would not recommend this to a friendBest Buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mom please get and buy the Lenovo Chromebook for you.
I would recommend this to a friendSlow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very slow and i couldn't do the tasks i wanted to on this because it was compatible with the programs. But I guess that's what you get for the price
No, I would not recommend this to a friendNot compatible
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t compatible w my school software. Computer was too slow
No, I would not recommend this to a friendWaste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing sucks. Made the mistake of buying a chromebook. I hate it. I think it sucks. Everything is internet based and its microsoft program - copilot is garbage.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi JoelV,
Thank you for your time taken to share your opinion. We are sorry to hear that this IdeaPad Slim 3 Chromebook ended up not being the right fit for you. We understand your perspective and wish to help ensure that you are satisfied with your system as much as possible.
Please reach out to us via the Q&A section of the product page to share any details or request as to what we can do to improve your experience so that we can help improve your experience.
Best regards,
Lenovo
No good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned item not working for me kept shutting off
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Char,
We are sorry to hear that you had trouble with your Chromebook, leading to you returning it. In the future, should you encounter any issues with our product, please feel free to contact Lenovo Support for assistance in resolving your issues.
We hope that you choose our product again in the future and appreciate you taking the time to share your perspective with us.
Chrome Book SUCKS!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this was a PC and that it would use Microsoft Products. If I can trade it in for a laptop PC I would do it in a heartbeat.
No, I would not recommend this to a friendBasic Chromebook
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a base Chromebook that will not offer performance like extended Video playback or gaming. Basic web browsing only is the best use.
I would recommend this to a friendDead Slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.dead slow-Good price available in many other website.Not worth for the money paid.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey ChrisSchwab,
Thank you for sharing your feedback with us. We're sorry to hear that this IdeaPad Slim 3 Chromebook fell short of your processing needs and expectations, leading you to returning the system. We strive to provide the best experience possible for the intended users of the systems, and we apologize that this wasn't the case for you.
Please don't hesitate to let us know what we can do to improve your future experiences, as your satisfaction is important to us.
Best regards,
Lenovo
Trust me don’t get this for editing videos
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I looked at the so called specifications on this and Best Buy says it has a fast processor (go look for yourself) it also says “it’s great for editing videos” But the lie detector determined that was a lie! It is slow man. Couldn’t even run YouTube at 2160 with a couple google tabs open. Anyway it was on sale for Black Friday I took it back.
No, I would not recommend this to a friendConstantly freezes and crashes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the day I first opened it up it constantly freezes and crashes. I would never recommend buying. I can’t open up yahoo with out it freezing and getting stuck. I can’t open up any webpages that’s might require scrolling down for a while. I hate it but I guess you get what you pay for
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, Alexis. We are sorry to hear that you have experienced an issue with your Chromebook. To try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. After applying these updates, should your issue persist, we recommend trying to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. After these steps, if this doesn’t resolve things, we recommend reaching out to Lenovo Support here:800-426-7378, and providing a representative with details of your issue, so that they may help by providing a solution for you. Thank you for taking the time to share your feedback with us.
Sold me wrong laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought it had windows 10 with it i bought it in store it just a tablet my niece will have a Christmas present i need a real laptop
No, I would not recommend this to a friendThis is my first chromebook…
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first chromebook after using windows since it came out, maybe its just me but im not impressed with the operating system, to be honest it seems nice but i cant download alot of apps i need which was the sole purpose i bought it, guess i shouldve done more resesrch but i figured something as popular as chromebook would have more support, if you like chromebooks, its definitely a good laptop for you. I will be switching it back for a windows laptop.
No, I would not recommend this to a friendLaptop requires an account with Google.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I scored it low due to the requirement of having to set up an account with google to get the majority of the laptop function to work.
No, I would not recommend this to a friendWould not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like it at all couldn’t get it to show to double. Screens
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello GloriaV,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue, leading to you returning the system.
We have noted your comments, as your input is important in our review of opportunities for improvement. We hope that you choose our products again in the future, and that you feel free to reach out to us with any issues, as we strive to provide the best experience possible.
Best regards,
Lenovo
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the laptop was not aware it was a chromebook. I wanted windows
No, I would not recommend this to a frienddubious value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.poor mouse/cursor operation. cursor disappears for a while then returns. address bar typing is slow to fill as typed screen is nice, tho. the worst Chromebook I have ever bought. probable 10 over the years.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, WilliamT. We are sorry to hear that you are having trouble with your Chromebook. To try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. After applying these updates, should your issue persist, we recommend trying to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. After these steps, if this doesn’t resolve things, we recommend reaching out to Lenovo Support here: 800-426-7378, for further troubleshooting. We appreciate you taking the time to share your perspective with us.
Suuuper Basic...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a child... sure. An adult... definitely not! Very basic and not that great. Can't scroll with the mouse for starters.
No, I would not recommend this to a friend