Customer Ratings & Reviews
- Model:
- 82XJ0000US
- SKU:
- 12606911
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the overall performance, portability, and responsive touchscreen of this device, which many users find to be an excellent value. While the lightweight design and impressive battery life are frequently praised, some users have noted that the storage capacity, RAM, and connectivity could be improved for more demanding tasks. Overall, the product is well-regarded for its convenience and quality, making it a popular choice for those seeking a reliable and portable machine.
This summary was generated by AI based on customer reviews.
Worse lenovo chromebook I ever had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezes up no power button. The mouse button is insanely loud. I wish i returned it within the return window. Light basic use for emails and such started freezing up right after return window. Normally lenovo is good. Must be shrinkflation.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi there, we're sorry to hear that you're having such trouble with your Chromebook. To try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. After applying these updates, should your issue persist, we recommend trying to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. After these steps, if this doesn’t resolve things, we recommend reaching out to Lenovo Support here: 800-426-7378, and providing a representative with details of your issue, so that they may help by providing a solution for you. Also, the system supports streaming services via browser, progressive web apps, and their respective apps in the Google Play Store, so if you are experiencing differently, please share this with Support as well. We appreciate you taking the time to share your experience and feedback with us.
Battery Failed.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my kid and battery failed in less than 6 months. I tried contacting Lenovo warranty but its not easy to get anything done from there.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi SudharshanB,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad Slim 3 Chromebook and with finding a way to contact Lenovo. We apologize for the frustration and inconvenience that this may have caused you, and we'd like to work with you to resolve this issue.
To start, you can contact Lenovo Support at this number: 877-453-6686.
Please update us when you can regarding this and reach out to us via the Q&A section of this product page should you have any questions or need further assistance.
Best regards,
Lenovo
Poorly built
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can’t use it unless you link it to your Google account. It’s built poorly. The outer skin gets scratched so easily.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi A123,
Thank you for sharing your feedback and concerns with us. We are sorry to hear that you are dissatisfied with the operating system and its requirements, along with the design. We wish to share that Chromebook devices do require a Google account for setup, not too dissimilar to (if you're familiar with Windows systems) Windows 11 devices requiring a Microsoft account to setup the system.
We appreciate your comment regarding the exterior finish of the device, as we will investigate this point to make the necessary design improvements.
Please feel free to reach out to us via the Q&A section of the product page to share any further comments or questions, as your satisfaction is important to us.
Best regards,
Lenovo
Wish I returned it sooner
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was going to return it before the 30 days and time got away from me. Now I deal when a few tabs are open, it stops responding and then goes black and back on again.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, RoseG. We are sorry to hear that you are having this issue with your Slim 3 Chromebook. To try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. After applying these updates, should your issue persist, we recommend trying to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. After these steps, if this doesn’t resolve things, we recommend reaching out to Lenovo Tech Support for Chromebooks here: 800-426-7378, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you taking the time to share your experience with us.
Very annoying
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this package 3 × 2 times it didn't show app and the third time I had to go to the store and pick it up. And after calling your help desk, they basically told me too bad. Didn't offer a discount conversation, nothing.
I would recommend this to a friendYou get what you pay for!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything in me wants to say “This is a piece of trash”…but I’ll play nice. Lol In 3 week’s time the laptop literally malfunctioned and would not charge. Hard to find anything these days that is affordable and lasts! Never again!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, ChaM. We're sorry to hear that you're having this issue with your Chromebook. To try to resolve this, here's a link to a Google Support webpage (https://support.google.com/chromebook/answer/6309225?hl=en#zippy=%2Cchromebook-wont-turn-on-or-wont-charge%2Cbattery-wont-charge) with troubleshooting steps to follow if your device won't charge. If after following these steps your issue persists, we then recommend reaching out to Lenovo Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate your time taken to share your experience with us, as it does not go unnoted.
Overall rating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not at all what was expected. This would be an item bought as a first laptip for a very young person
No, I would not recommend this to a friendcheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very cheap feeling for it on sale for around $130 would definitely NOT recommend even if you are on a budget
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Montana,
Thank you for sharing your feedback with us. We are sorry to hear that you are dissatisfied with the design finish of the IdeaPad Slim 3 Chromebook. We wish to provide devices at various ranges for different user needs and believe in quality systems at competitive prices like with this Slim 3 Chromebook, so we appreciate your comment, as this has been noted to be considered for future improvements.
Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance, as we wish to do what we can to improve your experience.
Best regards,
Lenovo
Do not buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a chrome book but was so bad that it couldn’t even handle a google meets meeting without it crashing on me no less than 30 min after opening it.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, ErickO. We are sorry to hear that you have experienced an issue with your Chromebook. If you still have your device, to try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. After applying these updates, should your issue persist, we recommend trying to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. After these steps, if this doesn’t resolve things, we recommend reaching out to Lenovo Support here: 800-426-7378, to further resolve your issue. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Better options
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Many better options atvthis price point; very disappointing
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, OldHouseGuy. We are sorry to hear that you are having a poor experience with your Slim 3 Chromebook. Since we do not yet know what your pain points were, we cannot provide an immediate recommendation, however we recommend reaching out to Lenovo Tech Support for Chromebooks and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 800-426-7378. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stop charging after a few month , going to bring in to see if the will be able to fix it .
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi PamelaS,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad Slim 3 Chromebook. We wish to provide the best experience possible for those using our products, and it is disappointing to read that this is not the case for you. We apologize for the convenience that this has caused you, and if you'd like, we wish to work with you to resolve this issue.
To start, we recommend visiting this Google Support webpage: https://support.google.com/chromebook/answer/6309225?hl=en#zippy=%2Cchromebook-wont-turn-on-or-wont-charge%2Cbattery-wont-charge, that shares troubleshooting steps to follow if your device won't charge, as we believe this can improve your experience.
Please update us when you can regarding this and don't hesitate to reach out to us should you have any questions or need further assistance, as your satisfaction is important to us.
Best regards,
Lenovo
Hangs a lot
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very slow and almost hangs in every process.
No, I would not recommend this to a friendVery bad experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My biggest mistake to b up it for my kids. Can’t login anything. Not able to open any page even not my gmail. If i have a option to give a - rating i will give 0/100. Never recommended to anyone . Total junk. Pls don’t waste your money buy a refurbish or used better quality laptop.
No, I would not recommend this to a friend:(
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like it, it works like a giant phone. I thought it was a better product
No, I would not recommend this to a friendSuperviser
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It says its a touch screen and it is not. False advertisement.
No, I would not recommend this to a friendleNOvo
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not at all happy with this purchase. It's slow and the touchscreen works intermittently. Would not recommend.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Steven,
We're sorry to hear that you ran into this issue with your Chromebook. To try to resolve this, try doing a hardware reset (visit the following link to learn how to do so: https://support.google.com/chromebook/answer/3227606?hl=en&sjid=11168473644130281663-NA), which reboots the embedded controller that manages various system components.
If this doesn't resolve your issue, you may need to factory reset your Chromebook, which you can learn more about towards the bottom of the webpage tied to the previously embedded link.
We look forward to hearing from you on the status of this, and we appreciate you taking the time to share your feedback with us.
Glitchy, issues with mouse and touch pad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues with mouse pad and with external mouse. Jumped between open windows randomly. Exchanged it thinking maybe it was just this Chromebook and same thing happened with the new one.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, JamesC. We are sorry to hear that you are having trouble with your Chromebook. To try to resolve this, we recommend reviewing similar issues solved on Lenovo Support forums, or you can contact Lenovo Support directly here: 877-453-6686, to speak to someone for help. We appreciate your time in writing this review.
pass on this one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this and returned it. It just felt cheap and junky. I guess you get what you pay for. I ended up just getting a regular laptop
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, monaw. We are sorry to hear that you encountered an issue with your Slim 3 Chromebook and that it did not meet your expectations. This Slim 3 Chromebook features a thinner, lightweight design, designed for entry-level users and runs on ChromeOS operating system. If this does not meet your needs, in the future for all, we recommend reviewing the specifications, features, and design of computing options to ensure that the solution you choose will be a great fit for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work half the time. Very slow. Couldn’t even video call
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey TroiB,
Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad Slim 3 Chromebook. We apologize for the inconvenience that this has caused you, and we'd like to work with you to resolve this issue.
To start, try doing a hardware reset (visit the following link to learn how to do so: https://support.google.com/chromebook/answer/3227606?hl=en&sjid=11168473644130281663-NA), which reboots the embedded controller that manages various system components.
If this doesn't resolve your issue, you may need to factory reset your Chromebook, which you can learn more about towards the bottom of the webpage tied to the previously embedded link. So long as your Chromebook is backed up and the data is tied to the same Google account you used to setup your Chromebook, you can restore your system from a backup point to prevent you having to go through the full setup process again or having to make setting adjustments and customizations again.
Please update us when you can and feel free to reach out to us via the Q&A section of the product page should you have any questions or need further assistance.
Best regards,
Lenovo
Mic stopped working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mic already stopped worki g whoch is not a good thing because i needed this computer for my daughters online schooling. I did a factory reset to an still nothing
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, RachelG. We're sorry to hear that your Chromebook is giving you such trouble. We'd like to help, and if you're willing, please contact our Lenovo Support team for assistance. Thank you for taking the time to share your experience with us, as your feedback does not go unnoted.