Customer Ratings & Reviews
- Model:
- 82XJ0000US
- SKU:
- 12657352
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the overall performance, portability, and responsive touchscreen of this device, which many users find to be a great value. While the lightweight design and battery life are frequently praised, some users have noted that the limited RAM and storage capacity can be restrictive. Additionally, a small number of customers have reported occasional connectivity issues that may impact the user experience.
This summary was generated by AI based on customer reviews.
It’s a different computer than what I thought it w
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I was buying a laptop. I don’t even use it because it’s just different. I was happy about the price that I didn’t really know it wasn’t the same.
No, I would not recommend this to a friendBrowsing and watching movies
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the fastest but if you are doing the bare minimum of just watching videos then this laptop is for you. But don’t expect it to do too much.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi Marco, thanks for choosing Lenovo! We are glad to hear that your Chromebook is sufficient for your use, and we appreciate you taking the time to share this perspective with us.
Not what I expected.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hugely frustrating. I lose the internet connection several times in a day and have to turn it off, then back on to reset. I have done a power wash to reset to factory specs without any effect. There are lots of reports of this problem on the web. Most replies point to the router being the problem but in my case and many others that is not the case. Bluetooth also frequently won’t synch with my mouse requiring opening the settings app and doing a reset for it, too.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, MichaelbC. We are sorry to hear that you are having such trouble with your Chromebook. Given the steps you've already taken, to try to remedy this, we recommend reaching out to Lenovo Support at this number: 800-426-7378, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you taking the time to share your feedback with us, as it does not go unnoted.
Never again buy a Lenovo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is sleek and beautiful. That is where all stops. I have excellent computer skills, but this one has has all apps opening only in a tiny window. It freezes. I am not sure if it is bogged down with boat wear or defective. I do have the protective plan and we will be making an appt to take to best buy. Still I have never had a laptop so this. Last Christmas I bought 5 HP chromebooks and none of them did this. They were only $79.00 Extremely unhappy with this purchase. I paid $149 on Black Friday. This is enough to put me off this brand forever.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
World of disappointment for stepdaughter...
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my stepdaughter for Christmas since she needed a Chromebook for school anyway. I understand why the price was and is what it is. It's laggy, it has connectivity issues, and the feel of the laptop all around is cheap. She has problems when using it and hardly uses it unless she MUST. That's not a gift I'm proud to say I bought her.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, CilantroKing333. We are sorry to hear that you have experienced an issue with your Chromebook. To try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. After applying these updates, should your issue persist, we recommend trying to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. After these steps, if this doesn’t resolve your problem, we recommend reaching out to Lenovo Tech Support for Chromebooks at this number: 800-426-7378, for assistance. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.
Not user friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this as a Christmas present for my 10-year-old daughter. We signed in with a new Google account for her and spent time figuring out an email and password. Then every time she wanted to get on the Chromebook, it had her sign in, but then said that her account wasn’t working. After several attempts, I needed to delete that account and redo the whole set up. And the next day it still didn’t work. It has been nothing but a hassle to try and get working.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey JessicaA,
Thank you for taking the time to share your feedback with us. We’re very sorry to hear about the frustration you encountered while setting up the Chromebook for your daughter—especially after it was given as a gift. We understand how disappointing it can be when a new device doesn’t work as expected, and we appreciate you bringing this to our attention. We strive to provide the best experience possible, so we'd like to work with you to try to resolve this problem.
To start, we recommend visiting the following Google Support webpage that's a dedicated resource for Chromebook sign-in trouble: https://support.google.com/chromebook/answer/6375270?hl=en, which should help troubleshoot the source of the problem.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us. We hope we can help turn this around for you.
Best regards,
Lenovo
Would not recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop runs slow and I was unaware of all the things you could NOT do with a Chromebook….and it’s alot.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi VictoriaP,
Thank you for sharing your feedback with us. We are sorry to hear that your Slim 3 Chromebook was not a good fit for you. We apologize for any inconvenience that this may have caused you.
We have noted your comments, and please reach out to us should you have any questions or need assistance.
Best regards,
Lenovo
Like it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the money. Great for watching video and web surfing.
I would recommend this to a friendFirst time user
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good for certain things . I am a travel agent and doing my courses I have to do them in incognito mode. I realized that after 3 days of calling different vendors trying to see if their systems were down
No, I would not recommend this to a friendnice color but that about all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works so slowly and the keyboard doesn't press easiely its just not worth it and customer service gave me such a hard time returning it
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue, leading to you returning the system.
We have noted your comments, as your input is important in our review of opportunities for improvement. We hope that you choose our products again in the future, and that you feel free to reach out to us with any issues, as we strive to provide the best experience possible.
Best regards,
Lenovo
TouchPad has major issues..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm just not sure. We've used this chromebook 2x and the touch pad has completely frozen up to the point we've had to power off and on.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey DeneA, we're sorry to hear that you ran into this issue with your Chromebook. To try to resolve this, try doing a hardware reset (visit the following link to learn how to do so: https://support.google.com/chromebook/answer/3227606?hl=en&sjid=11168473644130281663-NA), which reboots the embedded controller that manages your touchpad. If this doesn't resolve your issue, you may need to factory reset your Chromebook, which you can learn more about towards the bottom of the webpage tied to the previously embedded link. Thank you for taking the time to share your feedback with us.
Nice, but delicate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice chromebook; however, my son in high school had a less expensive chromebook that lasted him through middle school. One month using this at school and we have to take in for a repair as the screen was damaged somehow while in his book bag.
No, I would not recommend this to a friendComputer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s overall a good computer. It takes a second to get use to scrolling but I love it
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey HaileyT,
Thank you for choosing Lenovo and for sharing your feedback with us!
We are glad to hear that you love your IdeaPad Slim 3 Chromebook.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
Very slow especially
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it the color was nice also.. esas alll elaround solodblatop ofbyour on a budge
I would recommend this to a friendAverage laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer is affordable but lacks quite a bit of features. It isn’t as fast as I’d hoped either.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi CortezT,
We're sorry to hear that your experience with your Slim 3 Chromebook has fallen short of your expectations.
We wish to help with any issues you have, so please do not hesitate to reach out to us via the Q&A section of this product page or by contacting Lenovo Support.
We have noted your feedback, and we appreciate you taking the time to share this with us.
Chrome limitations disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy that it does not have a file system as in windows as not happy that it doesn’t accept my prepurchased Microsoft word.
No, I would not recommend this to a friendToo late to return
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product I never used yet. Want to return but too late to rerurned
I would recommend this to a friendNot sure just sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected, but you get what you pay for so ueah
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi TimothyB,
Thank you for sharing your feedback with us. We are sorry to hear that your IdeaPad Slim 3 Chromebook has fallen short of your expectations. We apologize for any disappointment that this has caused you.
If you'd like, we wish to work with you to try to improve your experience. Please share comments on what you were expecting, and this could help lead to improving your experience.
Best regards,
Lenovo
Decent Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great deal in a pinch but definitely not worth in the money in the end. It’s slow to move from one task to the next.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, Shea, we're sorry to hear that your Slim 3 Chromebook ended up not working out for you. If there is an issue we can help with, we recommend reaching out Lenovo Support. We appreciate your time in writing your review.
not what i was expecting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not what I was expecting never had a Chromebook before thought it would be more like a computer. just don't like operating system.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so we're disappointed and apologize that this wasn't the case for you.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo