Customer Ratings & Reviews
- Model:
- 82XJ0000US
- SKU:
- 12657352
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the overall performance, portability, and responsive touchscreen of this device, which many users find to be a great value. While the lightweight design and battery life are frequently praised, some users have noted that the limited RAM and storage capacity can be restrictive. Additionally, a small number of customers have reported occasional connectivity issues that may impact the user experience.
This summary was generated by AI based on customer reviews.
It was ok.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it cuz the OS wasn’t too user friendly with other equipment I bought.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey BaqarA, we are sorry to hear that your Chromebook wasn't a good fit for you, leading to you returning it. We hope that you choose our product again in the future, and we appreciate you taking the time to share your perspective with us.
Good and and not so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit is fairly simple to use. Touch screen is not as sensitive and will most likely be the first thing to fail due to excessive touching.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, Jerryl. While we are thankful that you chose our product, we are sorry to hear that your Slim 3 Chromebook is giving you some trouble. To try to resolve this, here's a link to a Google Support webpage (https://support.google.com/chromebook/answer/2766492?hl=en) with some tips on touchscreen use, along with some troubleshooting steps at the bottom. Should these steps not resolve your issue, we then recommend reaching out to Lenovo Support to work with someone who may help by providing a solution for you.
Notepad
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is reliable and won’t recommend to persons wanting to use, since the graphic is poor
I would recommend this to a friend- Pros mentioned:Overall performance
Best Buy was great!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer needed be returned guess was mail function best gave great service and was on time it was the manufacture fault for issue had
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey DennisY,
Thank you for sharing your feedback with us. We are sorry to hear that you had trouble with your IdeaPad Slim 3 Chromebook, leading to you returning it. We apologize for the frustration and inconvenience that this may have caused you.
We wish to provide the best experience possible and we appreciate your comments, as we will investigate the matter to make the necessary improvements.
We hope that you choose our products again in the future, and that you feel free to reach out us with any questions or request that you may have, as your satisfaction is important to us.
Best regards,
Lenovo
3.5 Star
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the volume is very low - could not upload my resume when trying to - the free webroot wouldn't download so I got to buy one and see if it will down load
No, I would not recommend this to a friendNot bad for the price point
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Processor seems slow. Freezes up often and has to be restarted. Overall not bad for the price
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, AngelaO. We are sorry to hear that you have experienced these issues with your Chromebook. To try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. After applying these updates, should your issue persist, we recommend trying to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. After these steps, if this doesn’t resolve things, we recommend reaching out to Lenovo Support here: 800-426-7378, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you taking the time to share your feedback with us, as it does not go unnoted.
Laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very good but the fan is loud other than that is good computer very good quality
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi LizaG, thanks for choosing Lenovo! We're glad to hear that your IdeaPad Slim 3 Chromebook has been good to you overall, and we appreciate you sharing your experience and feedback with us.
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok. Kind of outdated. But good for a teenager
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Eliwells,
Thank you for choosing Lenovo and for sharing your feedback with us. It is good to know your Chromebook serves its purpose, but if you run into any issues or have questions, please reach out to us so that we may assist you.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
- Pros mentioned:Battery life
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is good, thats about it. It doesnt have many features and its sloooooow
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible. We're disappointed and apologize that this wasn't the case for you, and we'd like to work with you to try to improve your experience.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
Laptop review let me win the $400 gift card plz
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a pretty good start computer, its not that fast tho but it might be because of my slow internet speed so i dont really know.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, SethY. Thank you for choosing Lenovo! If the speed issue continues, we recommend reaching out to our support team to help determine the root. Other than that, we are glad to hear that your Slim 3 Chromebook has been pretty good so far, and we appreciate you taking the time to share your experience with us.
Lenovo Chromebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item stopped powering on less than 30 days after purchase. Took it to the geek squad and was advised it would have to be shipped off to see what the issue is.
No, I would not recommend this to a friendWvflatop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is good for my needs but went on sale just after the return date. Great deal at 150.00 if you need basic computer.
I would recommend this to a friendNo headphone portable
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop didn’t have a portable for headphones so I had to return the laptop. I wish they had the headphones portable
No, I would not recommend this to a friendGreat starter laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its a good starter laptop, my granddaughter loves her laptop.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi uspslc, thanks for choosing Lenovo! We're thrilled to hear that your granddaughter is loving it, and we really appreciate you sharing your experience and feedback with us.
Good for personal use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great for everyday use, not for school work
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Aaliyah, we're sorry to hear that your Chromebook missed the mark for you in this regard. If we can help in respect with your device, please reach out so we can assist, and we appreciate you taking the time to share your feedback with us.
Disappointment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased 3 weeks ago! Freezes constantly and I have to reboot! Glad I have warranty!
No, I would not recommend this to a friendDoctor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality PC, especially the keyboard and the mouse comtrol.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello,
Thank you for sharing your feedback with us. We're sorry to hear that you are dissatisfied with aspects of your IdeaPad Slim 3 Chromebook. We strive to provide the best experience possible. We're disappointed and apologize that this wasn't the case for you, and we'd like to work with you to try to improve your experience.
We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to address any points you wish us to help you with. You can also leave us question in the Q&A section of this product page and we'd be happy to assist you there.
Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards,
Lenovo
student chrome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not the best for a professional and I did not get an indepth explanation of what kind of laptop it was
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi SamanthaJ-
Thank you for taking the time to share your experience with us. We are disappointed to hear that the Lenovo IdeaPad Slim 3 Chromebook has not met your expectations. We would like to better understand what aspects of your Lenovo IdeaPad Slim 3 Chromebook you did not enjoy. Was it related to performance, software, or was there another concern?
Please reach out to us through the Q & A section of this product page if you have any updates or need assistance.
Best wishes,
Lenovo
Couldn't stay connected to internet.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues with this and returned it after a couple of days. It kept losing internet connection. Day one, no problem. Day two I spent an hour with my internet provider trying to fix problem (because of course assumed the issue was with them), then was given Lenovo's number and sat on the phone with their tech for 30 minutes before getting problem resolved. Next day, once again couldn't connect to home internet without a lot of work, so decided to return it. Maybe it was just a defective laptop, but next brand I bought hasn't given me a single problem.
No, I would not recommend this to a friendLots of glitches
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not sure if we received a glitched computer but brand new outdoor the box it has lots of “quirks”. When trying to type it moves lines. When trying to click on things the mouse jolts across the screen. If I had a do over I’d go with different brand.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, Beehive7. We are sorry to hear that you are having trouble with your Slim 3 Chromebook. To try to remedy this, first, please look for any applicable updates in the “About ChromeOS” tab in system settings. After applying these updates, should your issue persist, we recommend trying to complete a powerwash or factory reset to see if this resolves the issue. To complete a reset, here is a link to a Google Support page that details how to reset a Chromebook: https://support.google.com/chromebook/answer/183084?hl=en. After these steps, if this doesn’t resolve things, we recommend reaching out to Lenovo Tech Support for Chromebooks here: 800-426-7378, and providing a representative with details of your issues, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others.