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Customer Ratings & Reviews

$189.00
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Comp. Value: $399.00

Customer reviews

Rating 4.6 out of 5 stars with 2582 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the IdeaPad Slim 3 Chromebook for its overall performance, user-friendliness, and responsive touchscreen. The long-lasting battery, satisfactory speed, reasonable price, and lightweight design are also well-received. While the laptop is praised, some users find the RAM and storage capacity to be somewhat limited.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,581 reviews
  • Rated 5 out of 5 stars

    Lenovo crome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal to purchase.. Working so very good condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like Chromebook, still getting use to it Use to Apple IPad

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is good, thats about it. It doesnt have many features and its sloooooow

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello,

      Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible. We're disappointed and apologize that this wasn't the case for you, and we'd like to work with you to try to improve your experience.

      We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.

      Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    No communication

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me begin by saying that the Chromebook is as advertised and meets my needs. The purchase process however, is far from satisfactory. I returned my old Chromebook for a 45.00$ trade-in allowance as offered by Best buy.A return QR code was received from Bestbuy and I packaged the old laptop and sent it off timely via UPS. Two weeks after sending my Chromebook back, it was returned to me in the same packaging with no explanation or paperwork as to why it was not excepted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New learning curve for me. Had to have my granddaughter show me how to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good quality laptop. No problems so far. Is good for when you want to do work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lenovo cromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice picture and voice response and guick turn on

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is affordable but lacks quite a bit of features. It isn’t as fast as I’d hoped either.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi CortezT,

      We're sorry to hear that your experience with your Slim 3 Chromebook has fallen short of your expectations.

      We wish to help with any issues you have, so please do not hesitate to reach out to us via the Q&A section of this product page or by contacting Lenovo Support.

      We have noted your feedback, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was better than expected more features than I expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for a basic Chromebook computer .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TouchPad has major issues..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm just not sure. We've used this chromebook 2x and the touch pad has completely frozen up to the point we've had to power off and on.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey DeneA, we're sorry to hear that you ran into this issue with your Chromebook. To try to resolve this, try doing a hardware reset (visit the following link to learn how to do so: https://support.google.com/chromebook/answer/3227606?hl=en&sjid=11168473644130281663-NA), which reboots the embedded controller that manages your touchpad. If this doesn't resolve your issue, you may need to factory reset your Chromebook, which you can learn more about towards the bottom of the webpage tied to the previously embedded link. Thank you for taking the time to share your feedback with us. Lenovo

  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Best Buy was great!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer needed be returned guess was mail function best gave great service and was on time it was the manufacture fault for issue had

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey DennisY,

      Thank you for sharing your feedback with us. We are sorry to hear that you had trouble with your IdeaPad Slim 3 Chromebook, leading to you returning it. We apologize for the frustration and inconvenience that this may have caused you.

      We wish to provide the best experience possible and we appreciate your comments, as we will investigate the matter to make the necessary improvements.

      We hope that you choose our products again in the future, and that you feel free to reach out us with any questions or request that you may have, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    S mode

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    S mode should allow chrome..wouldakt it a universal computer

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Never again buy a Lenovo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is sleek and beautiful. That is where all stops. I have excellent computer skills, but this one has has all apps opening only in a tiny window. It freezes. I am not sure if it is bogged down with boat wear or defective. I do have the protective plan and we will be making an appt to take to best buy. Still I have never had a laptop so this. Last Christmas I bought 5 HP chromebooks and none of them did this. They were only $79.00 Extremely unhappy with this purchase. I paid $149 on Black Friday. This is enough to put me off this brand forever.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure just sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected, but you get what you pay for so ueah

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi TimothyB,

      Thank you for sharing your feedback with us. We are sorry to hear that your IdeaPad Slim 3 Chromebook has fallen short of your expectations. We apologize for any disappointment that this has caused you.

      If you'd like, we wish to work with you to try to improve your experience. Please share comments on what you were expecting, and this could help lead to improving your experience.

      Best regards,
      Lenovo Lenovo

  • Rated 2 out of 5 stars

    Doctor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality PC, especially the keyboard and the mouse comtrol.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello,

      Thank you for sharing your feedback with us. We're sorry to hear that you are dissatisfied with aspects of your IdeaPad Slim 3 Chromebook. We strive to provide the best experience possible. We're disappointed and apologize that this wasn't the case for you, and we'd like to work with you to try to improve your experience.

      We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to address any points you wish us to help you with. You can also leave us question in the Q&A section of this product page and we'd be happy to assist you there.

      Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    College computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its slow and don't work good at all i can push on anything and it takes forever to load it or it shuts down

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    First time user

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for certain things . I am a travel agent and doing my courses I have to do them in incognito mode. I realized that after 3 days of calling different vendors trying to see if their systems were down

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the money. Great for watching video and web surfing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice, but delicate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice chromebook; however, my son in high school had a less expensive chromebook that lasted him through middle school. One month using this at school and we have to take in for a repair as the screen was damaged somehow while in his book bag.

    No, I would not recommend this to a friend