Customer Ratings & Reviews

Hey Jessicarhode,

Thank you for choosing Lenovo and for sharing your feedback with us!

We are glad to hear that this IdeaPad Slim 3i satisfies you and your daughter.

Please feel free to reach out to us should you have any questions.

Best,
Lenovo

Hi MochaBean-

Thank you for choosing Lenovo and sharing your experience with us. We are disappointed to hear that you did not like the keyboard or display of the IdeaPad Slim 3i. We aim to offer great user experience and would like to hear more details on how we can improve in these aspects.

Please reach out to us through the Q & A section of this product webpage if you would like to share any additional comments.

Best wishes,
Lenovo

Hello NicholasG,

We are sorry to hear that you have experienced an issue with your IdeaPad. We strive to provide the best experience possible, so we'd like to work with you to speak to your points and try to improve your experience.

To start, this model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you.

We hope that this information helps to improve your sentiments on the device and resolve the issues you've had.

Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.

Best regards,
Lenovo

Hi BeverlyC,

Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad Slim 3i laptop. We apologize for the disappointment and inconvenience that this has caused you, and we'd like to work with you to resolve this issue.

To start, we wish to learn more about what went wrong with your laptop so that we can provide some troubleshooting steps to follow. Please share what information you can in the Q&A section of this product page or contact Lenovo Support online at support.lenovo.com or forums.lenovo.com or at this number: 877-453-6686, for further assistance.

Please update us when you can.

Best regards,
Lenovo

Hello,

Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so if you'd like to, we want to work with you to try to resolve what we can.

To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the performance and stability issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.

If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.

Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.

Best regards,
Lenovo

Hi AddieB,

Thanks for choosing Lenovo and for sharing your feedback with us.

We are pleased to read that this IdeaPad Slim 3i is working fine for you.

Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance, as your satisfaction is important to us.

Best,
Lenovo

Hey DevendarBukyaa,

We are sorry to hear that you had trouble with your IdeaPad Slim 3i, leading to you returning it. We understand your perspective, and we apologize for any inconvenience that this may have caused you.

Your comments have been noted, and we hope that you choose our products again in the future, along with reaching out to us regarding any issues so that we can assist you.

Best regards,
Lenovo

Hi UmeshK,

Thank you for sharing your feedback with us. We are sorry to hear that your IdeaPad Slim 3i has fallen short of your expectations. We understand your perspective, and we'd like to work with to try to improve your experience.

To start, we wish to share that this IdeaPad Slim 3i is an entry-level system that is not designed with heavy workload processing and gaming in mind. This may be why are experiencing slowdowns in speeds when completing these tasks. What we can help with is ensuring your system is up to date, working optimally, as this may improve overall system responsiveness. We recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.

Please let us know what else we can do to try to improve your experience, as your satisfaction is important to us.

Best regards,
Lenovo

Hello ToddH,

thank you for taking the time to share your experience with us. We’re very sorry to hear about the frustration you encountered with the battery life of your IdeaPad Slim 3i. We understand how disappointing it can be when a new device doesn’t work as expected, and we appreciate you reaching out to us about this. We strive to provide the best experience possible, so we'd like to work with you to address this pain point.

Regarding the battery life—there are many variables that contribute to shorter battery life. Thankfully, many of those variables can be adjusted. By default, the system will tend to give more speed when needed, which can sacrifice battery life. If you want to squeeze out more battery life, we recommend utilizing the Lenovo Vantage application that is preinstalled to adjust settings related to power and battery performance (to access relevant settings, open Vantage > Device Settings > Power). You can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both worlds.

Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.

Best regards,
Lenovo

Hey BryanEE,

Thanks for choosing Lenovo and for sharing your feedback with us!

We are glad to read that this IdeaPad Slim 3i meets your needs.

Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

Best,
Lenovo

Hey YamarisC,

Thanks for choosing Lenovo and for sharing your feedback with us.

Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

Best,
Lenovo

Hello JohnC,

We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks.

If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you.

Please update us when you can.

Best regards,
Lenovo

Hello,

Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible, so we're disappointed and apologize that this wasn't the case for you.

We recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.

Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.

Best regards,
Lenovo

Hello,

Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue. We strive to provide the best experience possible. We're disappointed and apologize that this wasn't the case for you, and we'd like to work with you to try to improve your experience.

We wish to clarify that this model IdeaPad Slim 3i does not feature a backlit keyboard. Regardless, if you're experiencing this issue still, we recommend contacting Lenovo Support at this number: 877-453-6686, to work with the Customer Care team for swift action as we look to resolve this matter for you and make things right.

Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.

Best regards,
Lenovo