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Customer reviews

Rating 4.7 out of 5 stars with 278 reviews

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  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 278 reviews
  • Rated 2 out of 5 stars

    Good Product - Terrible Merchant.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don't complain. and this review is less to do with the computer itself and more to do with BEST BUY. After several trips to the Savannah, Ga location... and three separate laptop purchases and returns all within a week. I was sold this one. which is a decent enough laptop but the processor is not compatible with quickbooks the accounting software we use. What's worse is it worked for the 15 returnable days..and crashed on the 16th day. Most the issues I ran into with the several purchases made could have been completely avoided had the employees took the time to at least pretend they care...and/or listen to the customer's needs instead of treating us as a nuisance. I am an easy person to please. These people could not possibly care less about the customers they are paid to assist. The Geek Squad is just as bad if not worse. The phone operators didnt care either and the online chats were of no help as they take an hour to respond and once you leave the page to get info the chat closes... just an apology would have went a long way for me. Won't be returning to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, clear instructions, great resolution. State of the art laptop and a reasonable price!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase overall.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Good Choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the average user. Really enjoy. Good battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great First Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great first computer for my granddaughter. It was easy to setup and put parental blocks.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase overall.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use! Great features. Good speed, love that I can connect my phone pictures

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase overall.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Oh What a Gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales personnel recommendation to husband purcchasing as a gift for wife.Oh What a

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase overall.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Good quality for the pricepoint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what i needed. I bought this for going back to college. I havent found many features that i dont like about this computer.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Sonny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my grandson and he seems to love it because he is always on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop because I was enrolled back in school. And I love it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wish I had never gone into the store

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not really used the new PC much as Outlook cannot be transferred to the new computer. Best Buy location we purchased the new PC from did not inform us that current Outlook would not transfer over to the new PC. I did not discover this until we returned home after the data transfer was supposedly finished. I was talked into the new computer because my old computer has a damaged hinge. (too much cost to fix, may not work, etc.) I am using the old computer to type and post this review. I am also continuing to use this computer to check e-mail. Best Buy in our area appear to be going significantly down hill from what my prior experiences were a few years ago. I wish I could return the new PC, drop the Best Buy Membership, and receive a full refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    happy with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, fast, fast! I love this laptop! The touch screen works really well and the graphics are fantastic.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi SylviaG-

      Thank you for choosing Lenovo and sharing your feedback with us. We are excited to hear that you are enjoying the product features and display quality of the IdeaPad Slim 3x. We aim to provide excellent user experience for our products, and we are happy to hear that we met our goal.

      Please reach out to us through the Q & A section of this product page if you have any questions or need assistance.

      Best wishes,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    President

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second Lenovo and the screen resolution is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Discount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took advantage of the BF Sale and will definitely recommend this laptop to others

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi MJSM-

      Thank you for choosing Lenovo and sharing your experience with us. We are happy to hear that you are enjoying the value of the IdeaPad Slim 3x. We aim to offer great user experience and are overjoyed to see that we met our goal.

      Please reach out to us through the Q & A section of this product webpage if you have any questions or need any assistance.

      Best wishes,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Associate was knowledgeable and helpful. The product was available in stock

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Lenovo IDeaPad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good computer And has a lot of space, really like this product

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great home office computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect computer for my home office. Great value for the price.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi DimikaC-

      Thank you for choosing Lenovo and sharing your feedback with us. We are excited to hear that you are enjoying the value of the IdeaPad Slim 3x. We aim to provide excellent user experience for our products, and we are overjoyed to hear that we met our goal.

      Please reach out to us through the Q & A section of this product page if you have any questions or need assistance.

      Best wishes,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    order pickup from tacoma location

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good and fast service, friendly people at store and very helpfull

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 2 out of 5 stars

    Not what I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly wanted to buy a Snapdragon laptop. This laptop has impressive specs, was on sale, ordered one and picked it up. The laptop is regular size and not "Slim" like my other laptops. Weight is normal. Fit and finish is solid, screen looked great, nice backlit keyboard and nice key travel. It's just a nice solidly built laptop. Set-up was without problems. The problem was after the update it wouldn't boot and there was a problem with the "bootloader". I restarted it several times and the problem persisted. I couldn't even reset the laptop. After a futile attempt it had an option of recovery via Bitlocker which thankfully worked and factory reset the laptop and returned it. For people who wants to buy a Snapdragon laptop make sure you go to their web site to see which programs are compatible. Most the the programs I have was going to be "emulation" mode. Regarding battery life don't believe the hype. When it was fully charged the battery status only showed eight hours.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello,

      Thank you for sharing your feedback with us. We're sorry to hear that you ran into an issue, leading to you returning the system.

      We have noted your comments, as your input is important in our review of opportunities for improvement. We hope that you choose our products again in the future, and that you feel free to reach out to us with any issues, as we strive to provide the best experience possible.

      Best regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Business Manager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Very high quality. Has great speed. Would recommend.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi DiannG-

      Thank you for choosing Lenovo and sharing your feedback with us. We are excited to hear that you are enjoying the product design and performance of the IdeaPad Slim 3x. We aim to provide excellent user experience for our products, and we are overjoyed to hear that we met our goal.

      Please reach out to us through the Q & A section of this product page if you have any questions or need assistance.

      Best wishes,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Lenovo laptop purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my small business. It came fast and was easy to set up

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi user199405-

      Thank you for choosing Lenovo and sharing your experience with us. We are excited to hear that the IdeaPad Slim 3x is a great fit for your small business needs. We aim to provide excellent user experience, and we are overjoyed to hear that we met our goal.

      Please reach out to us through the Q & A section of this product page if you have any questions or need assistance.

      Best wishes,
      Lenovo Lenovo