The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-103 of 103 reviews
Rated 1 out of 5 stars
So much freezing and lagging im returning it
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wanted this laptop to be amazing but it was nothing but issues from the moment it cane out of the box. First, upob first turning it on the lagging of the touchpad that other reviews note started and i had to attach a mouse. I should have said i was returning it then but no… i decided to download the office i also bought. It took several tries and a few days before it worked. I should have blamed the laptop but instead i decided it was Office (duh.). The final straw was tonight when both the touchpad and the mouse froze while i was typing a simple email in Outlook with nothing but one simple Excel sheet opened. To be clear, this was new, not open box. But it acted like an open box defective laptop anyway.
No, I would not recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hello,
Thak you for sharing your feedback with us. We're sorry to hear that you ran into an issue, leading to you seemingly returning the system.
We have noted your comments, as your input is important in our review of opportunities for improvement. We hope that you choose our products again in the future, and that you feel free to reach out to us with any issues, as we strive to provide the best experience possible.
Best regards, Lenovo
Rated 1 out of 5 stars
Battery drains even when plugged
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Battery drains even when plugged. I noticed it 3 days after buying it.
No, I would not recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hi,
Thank you for sharing your feedback with us. We are sorry to hear that you ran into this while using your Legion Pro 5i. We understand your perspective and apologize for any inconvenience this has caused you. We wish to provide the best experience possible, so if you'd like to work with us, we’d like to work with you to address these points and improve your experience with your Legion Pro 5i.
To start, you may experience battery drain while the included 245W power adapter is connected if the combined wattage draw on the battery exceeds what's being supplied. This is because the RTX 5070 GPU in this Legion Pro has a TGP of 115W and the Intel Core Ultra 9 275HX has a maximum turbo power of 160W. These two components alone can draw up to 275W of power combined. When using maximum performance mode or adjusting the CPU's TDP higher than 80W or more can lead to this negative power draw. There's a disclaimer regarding the effects of adjusting such settings when doing so in the Lenovo Vantage app.
We hope that the information shared helps provide some insight and understanding that may improve your sentiments on the system. Please let us know what else we can do to improve your experience, as your satisfaction is important to us.
Best regards, Lenovo
Rated 5 out of 5 stars
Recommended option
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Simply it is a powerhouse that combines performance, display quality, and build excellence. It’s perfect for gamers, content creators, and professionals who want a machine that can do it all without compromise. For its specs and overall experience, this laptop is easily one of the best choices in its class.