Customers express satisfaction with the price and performance of the refurbished ThinkCentre desktop, noting it's a good value and works well for their needs. However, some customers experienced issues with the number of USB ports and the amount of RAM received, finding it inconsistent with the product description. A few also mentioned needing to upgrade the hard drive for optimal speed. Overall, the positive feedback on price and performance is notable, but potential buyers should be aware of these reported inconsistencies.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 62 reviews
Rated 3 out of 5 stars
Not performing as was advertised.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was happy to pick up this desktop. During my chat, the tech assured me that it would work with the upgrade to Windows 11. That was not the case, it doesn't meet the criteria for the install.
No, I would not recommend this to a friend
Cons mentioned:
Usb ports
Rated 4 out of 5 stars
Worked right out of the box.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked right out of the box. Only downside is no new HDMI port but two older ports (VGA and older hdmi)
I would recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Thank you for choosing the Lenovo ThinkCentre Desktop! Depending on what you are trying to do, a solution may lie in purchasing a VGA to HDMI adapter, such as this one linked to Best Buy's site: https://www.bestbuy.com/site/insignia-vga-to-hdmi-adapter-white/6418344.p?skuId=6418344. We are also glad to hear that this ThinkCentre meets your computing needs so well.
Pros mentioned:
Performance
Rated 4 out of 5 stars
Bought refurbished computer.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is doing what I bought it to do and that is all I ask. Plugged in and worked.
I would recommend this to a friend
Pros mentioned:
Processor speed
Rated 5 out of 5 stars
Works better than new CPU
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Installation easy. Used a USB wifi for internet connection.
All needed upgrades downloaded and installed in about 4 hours.
The processor speed is great.
Very happy with it so far.
I would recommend this to a friend
Cons mentioned:
Ram
Rated 1 out of 5 stars
4gb of ram and 2.95ghz processor
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Inaccurate listing on bestbuy.com along with multiple questions answered with wrong information. This device was received with 4GB of ram NOT 8GB and the processor is 2.9ghz not 3.3ghz. Really poor response from customers service to "return" the item instead of correcting the issue, DDR3 ram is sold by BestBuy why can they not supply the correct parts or a discount of the original purchase to purchase the expected parts? Learned my lesson that refurbished item listings on bestbuy.com are not accurate along with the question and answer section, buyer beware.
No, I would not recommend this to a friend
Cons mentioned:
Usb ports
Rated 3 out of 5 stars
Average desktop
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Average desktop but I was disappointed that it didn’t include a hdmi port.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
The Pc is great
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The computer has worked fantastically and has been a great Purchase
I would recommend this to a friend
Pros mentioned:
Performance
Rated 4 out of 5 stars
Good
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was a good item, is working perfectly, thank you..
I would recommend this to a friend
Rated 1 out of 5 stars
It was a lemon.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
None of the back panel plugs worked. Very disappointing but the risk with buying refurbished
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Worked perfectly out of the box.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this to replace a seven year old computer whose hard drive had failed. I liked that I could get a refurbished computer from Best Buy because I trust them and I can take the computer to the Geeks if I have issues. This computer booted up quickly, had all the included software ready to go and updated and came with a new keyboard and mouse. It is fast, has great graphics and is a slicker experience than my old computer. Very pleased, especially for the price!
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Great Value
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After a bit of online research, I decided to buy a refurbished desktop. The financial savings was substantial compared to a new unit, and six weeks in I have to say I am very happy with my choice. I would highly recommend this machine, just find the gear you need and go for it!
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
My New (REfurbished) Desktop.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great. Great price. Please note; Mine also came with a Lenovo keyboard & I'll have to return the one new one I bought before opening the box.
I would recommend this to a friend
Rated 5 out of 5 stars
Thumbs up
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it, I was super surprised that it has a built in speaker ;} Still getting used to the Windows 10 layout but, would recommend it.
I would recommend this to a friend
Rated 4 out of 5 stars
Great comp
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ordered one with disc drive, picture and description showed one. One we recieved did not have a disc drive.
I would recommend this to a friend
Rated 1 out of 5 stars
The computer doesn’t work
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this computer for my 80-year-old mom who only need to use it for watching videos and movies online. For some strange reason, the computer came on an airplane mode which is stuck. I could not get it out of airplane mode and therefore can’t access her WiFi network.
No, I would not recommend this to a friend
Brand response from Lenovo Product Expert
Posted .
Hello ChristineL, we are sorry to hear that you encountered an issue with your ThinkCentre Desktop. We recommend reaching out to Lenovo Tech Support and proving a representative with details of your issue so they can help provide a solution. Here is phone number to get in contact with tech support: 877-453-6686.
Pros mentioned:
Processor speed
Rated 5 out of 5 stars
Great value for the money
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This computer is super fast and it was a great value for the price, regardless of the refurbishment element.
I would recommend this to a friend
Rated 4 out of 5 stars
Good but long sleep
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far works well, but it tales long to wake up from when it goes to sleep. I disabled the hybernating feature.
I would recommend this to a friend
Rated 5 out of 5 stars
Took a chance.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The case was a bit more worn than I expected, but it works very well.
I would recommend this to a friend
Cons mentioned:
Hard drive
Rated 5 out of 5 stars
Refurbished
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great so for what I need it to do .. had to purchase few extra things
I would recommend this to a friend
Rated 3 out of 5 stars
Decent
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Decent computer for the price. More of an office computer if you open to many browsers it gets alittle slow but for the price you can’t really complain I suppose. One thing I wish it had was Bluetooth compatibly but sadly it does not.