Customer Ratings & Reviews
- Model:
- 81N3009BUS
- |
- SKU:
- 6361116
Customer reviews
Rating 3.8 out of 5 stars with 2162 reviews
(2,162 customer reviews)Rating by feature
- Battery Life3.4
Rating 3.4 out of 5 stars
- Speed2.6
Rating 2.6 out of 5 stars
- Display3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers regard the S145-15AST laptop as a budget-friendly option that is easy to use and offers sufficient storage. However, they express significant dissatisfaction with its slow performance, short battery life, and limited RAM, which can result in freezing and lagging issues.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
The computer does not work well.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this computer knowing that it is a very basic computer. I wanted to simply use it for processing Word and Excel documents and accessing the internet. But my mistake. It does not function. It freezes all the time and cannot load a simple website.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo IdeaPad S145-15 Laptop, model number 81N3009BUS. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. Even if you have not switched out of S-Mode, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Rated 2 out of 5 stars
runs slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer runs slow it takes a long time to boot up
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad S145-15 laptop, model number 81N3009BUS, will boot from off to the Windows 10 Desktop in less than 40-seconds. If you are getting slower boot times, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Rated 1 out of 5 stars
World's slowest computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I may have gotten a defective unit. BestBuy updated drivers and tried a few other updates and cannot get modem download speeds above 17mbps in a household where all 5 other devices pull in 350mbps speeds. Some as low as 8mbps on this computer. Returning it to BestBuy
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo IdeaPad S145-15 laptop, model number 81N3009BUS. This model ships with 5G, 802.11AC frequency WiFi, which is 3X faster than standard 802.11N WiFi. Be sure the files you are trying to download are compatible with the Windows 10 S-Moe Operating system on this computer. If you have switched out of S-Mode. be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Rated 2 out of 5 stars
Sluggish response
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slow response to all programs and websites and functions
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad S145-15 laptop is a mid-level, moderate use configuration, with its AMD A6-9225 processor. This Dual-Core processor has a base speed of 2.6GHz and a boost speed of up to 3.0GHz. This configuration has 4GB of RAM. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost.
Rated 1 out of 5 stars
Meh quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased knowing it was a low cost Laptop and it was on sale. Upon use the touch pad was so low cost, (in particular attempting to left and right mouse click on lower portion of the touch pad) made its use unbearable, regardless of the price. I had to return it.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .With regard to the touchpad, you can make adjustments to the touchpad in your system settings. You can get there by clicking on the magnifying glass at the bottom left of your Windows 10 screen. Type "touchpad" in the search window. Select "Mouse & touchpad settings" from the list of choices. You can make general adjustments to the touchpad there. You can also select "Additional mouse options" for more detailed adjustments to the touchpad sensitivity by increasing the delay of the touchpad. This is a mid-level, moderate use configuration, with its AMD A6-9225 processor. This Dual-Core processor has a base speed of 2.6GHz and a boost speed of up to 3.0GHz. This configuration has 4GB of RAM. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost.
Rated 2 out of 5 stars
None
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a very good product. Probably would not buy another.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad S145-15 is a mid-level, moderate use configuration, with its AMD A6-9225 processor. This Dual-Core processor has a base speed of 2.6GHz and a boost speed of up to 3.0GHz. This configuration has 4GB of RAM. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost.
Rated 2 out of 5 stars
Slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good computer it’s good with school stuff
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad S145-15 laptop, model number 81N3009BUS, is a mid-level, moderate use configuration, with its AMD A6-9225 processor. This Dual-Core processor has a base speed of 2.6GHz and a boost speed of up to 3.0GHz. This configuration has 4GB of RAM. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost.
Rated 1 out of 5 stars
Returned to store
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t really give an honest review because I returned it within 2-3 days from buying it. I never even opened the box because I found an HP laptop that had a lot of reviews & all great ones too so I returned this laptop & exchanged it for the HP laptop instead.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad S145-15 laptop is a mid-level, moderate use configuration, with its AMD A6-9225 processor. This Dual-Core processor has a base speed of 2.6GHz and a boost speed of up to 3.0GHz. This configuration has 4GB of RAM. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost.
Rated 1 out of 5 stars
Terrible Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please do not buy this laptop. The Camera is horrendous. The volume absolutely sucks. This laptop cannot even pick up my home wifi signal consistently, I have to repeatedly disconnect and reconnect in order for the wifi to work. Highly not recommended.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad S145-15 laptop, model number 81N3009BUS, ships with a 300p webcam with microphone built in. The IdeaPad S145-15 ships with stereo 1.5W system speakers. The IdeaPad S145-15 has 5G, 802.11AC frequency WiFi connectivity built in. If you are having connectivity issues, be sure you have the latest version of Windows 10 on the computer, then update all of the BIOS files and drivers up to that latest version of Windows 10. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.
Rated 1 out of 5 stars
Open Box Purchase, DON'T Do It!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sure it's fine if in an unopened box. Mine was not able to activate Windows. Store was not able to make it work. How a laptop got out the door with Windows not working is beyond me. I got a refund for the paperweight that I bought.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you had issues with your lenovo IdeaPad S145-15 laptop, model number 81N3009BUS. Since Windows 10 could not be started, this system is equipped with OneKey Recovery System. There is a very small pin hole on the right side of the device, right near the headphone jack on the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Rated 1 out of 5 stars
SLOW
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will not recommend this brand of Laptop to anyone. It is super slow, I had to manually shut it down 3 times since i purchased it. I wrote a review on the Lenovo website and they emailed me that they cannot post my review. Terrible...
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad S145-15 laptop, model number 81N3009BUS, is a mid-level, moderate use configuration, with its AMD A6-9225 processor. This Dual-Core processor has a base speed of 2.6GHz and a boost speed of up to 3.0GHz. This configuration has 4GB of RAM. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost.
Rated 1 out of 5 stars
Lenovo
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer was indicated as 1 TB but was 128 Gb and stopped immediately when one year ended. It disappointed me because locked all my coursework in.
No, I would not recommend this to a friendRated 1 out of 5 stars
Baffaled
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item screen went black my husband purchased item not sure if he warranty i was just hurt at tbe fact of this item and when you are not computer savvy like the word people get overcon you
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do yourself a favor. Stay away from this laptop. I had for two days and she simply wouldn't turn on the second day. I am also disappointed that Best Buy would allow such junk in their stores. Sorry I can't even give it star.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo IdeaPad S145-15 laptop, model number 81N3009BUS. It is possible that restoring the computer back to original factory settings will fix the issue you describe. Since you can not boot the computer, this system is equipped with OneKey Recovery System. There is a very small pin hole on the right side of the device, right near the headphone jack on the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. Once you have the computer restored, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Rated 1 out of 5 stars
Hate Microsoft Edge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned next day because I couldn't select Google Chrome or even Firefox for my Browser. Edge sucks and can't get it off, so I exchanged it for a Chrome Book. I like it much better even with a few challenges.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad S145-15 Laptop, model number 81N3009BUS, ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. To install browsers not available through the Microsoft Store, you will need to switch out of S-Mode. Here is a link to instructions for switching from Windows 10 S-Mode to Windows 10 Home:  https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode
Rated 1 out of 5 stars
Slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To slow I had to spend another $90 just so I could buy memory cause it's to slow so trust me find one with 16 GB memory and even then it's still basic but with the memory u can do some things with it
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad S145-15 laptop, model number 81N3009BUS, is a mid-level, moderate use configuration, with its AMD A6-9225 processor. This Dual-Core processor has a base speed of 2.6GHz and a boost speed of up to 3.0GHz. This configuration has 4GB of RAM. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost.
Rated 1 out of 5 stars
Terrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Insufficient memory to have multiple windows opened. The amount of memory available is insufficient to support the windows 10 platform. I returned this product and later purchases the HP Envy.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad S145-15 Laptop, model number 81N3009BUS, is a mid-level, moderate use configuration, with its AMD A6-9225 processor. This Dual-Core processor has a base speed of 2.6GHz and a boost speed of up to 3.0GHz. This configuration has 4GB of RAM. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost.
Rated 1 out of 5 stars
Don't like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get pass the boot menu to get to the main screen. Tried everything to get pass the boot menu, but it won't leave the menu. So I decided to return it. I returned it 2 months ago.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you had issues with the initial activation and setup of Windows 10 S-Mode. It is possible that resetting the computer back to original factory settings will fix this issue. Since you can not properly boot the computer, this system is equipped with OneKey Recovery System. There is a very small pin hole on the right side of the device, right near the headphone jack on the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Rated 1 out of 5 stars
Nothing but trouble
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used this computer a few times and had nothing but trouble. I also found Lenovo’s customer support to be extremely frustrating. Unfortunately, I am two days outside the return window.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo IdeaPad S145-15 laptop, model number 81N3009BUS. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. We recommend if you are having issues with your computer, you can ask for support hear and we will answer or you can call Lenovo Tech Support at: 877-453-6686.
Rated 1 out of 5 stars
Battery won’t stay charged
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my 16 year old thinking it would be a great fit since they need something for the rest of the school year. It would never charge fully and stays charged about 20 mins.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues charging your Lenovo IdeaPad S145-15 laptop, model number 81N3009BUS. Be sure that Battery Conservation Mode is turned off on the computer. This Power Management setting is used when the computer is plugged in all the time. This setting charges the battery to only 60-percent yo prolong battery life when the computer is always plugged in. Here is a link to instructions for turning off Battery Conservation Mode:
https://support.lenovo.com/us/en/solutions/ht103159. If the issue continues, we recommend you call Lenovo Tech Support at: 877-453-6686.














