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Customer Ratings & Reviews

Your price for this item is $237.99
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The comparable value price is $279.99

Customer reviews

Rating 3.8 out of 5 stars with 2162 reviews

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Rating by feature

  • Battery Life

    Rating 3.4 out of 5 stars

  • Speed

    Rating 2.6 out of 5 stars

  • Display

    Rating 3.6 out of 5 stars

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72%would recommend to a friend

Customers are saying

Customers regard the S145-15AST laptop as a budget-friendly option that is easy to use and offers sufficient storage. However, they express significant dissatisfaction with its slow performance, short battery life, and limited RAM, which can result in freezing and lagging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,162 reviews
  • Rated 1 out of 5 stars

    Slow

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is very slow and response time is slow. Takes forever to load anything. Only have had it for a week. Would not recommend.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad S145-15 laptop, model number 81N3009BUS, will boot from off to the Windows 10 Desktop in less than 40-seconds and will open a Word DOC. file in less than 5-seconds. If you are experiencing slower performance, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686. Lenovo

  • Rated 1 out of 5 stars

    Worst computer I’ve ever own

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The processing time on this computer is horrible. Do not buy this. Freezes up constantly, takes forever to turn on. Not worth it.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad S145-15 laptop, model number 81N3009BUS, will boot from off to the Windows 10 Desktop in less than 40-seconds. If you are experiencing slower boot times, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686. Lenovo

  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doesn’t even work for a student. Doesn’t open any student apps. But the updates the computer first does are Xbox updates.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad S145-15 laptop, model number 81N3009BUS, is a mid-level, moderate use configuration, with its AMD A6-9225 processor. This Dual-Core processor has a base speed of 2.6GHz and a boost speed of up to 3.0GHz. This configuration has 4GB of RAM. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. We always recommend you check the requirements and compatibility of any software you will be installing on your new computer, before you invest in any computer. Be sure your new computer can support the software you will need to use. Lenovo

  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad quality, not good at all, spend only 20 Munites with charge

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not work 379 at all save your money.. I tried to return the computer the same day and was told that all sales are final!!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Best Buy purchases made March 1, 2020 through May 17, 2020 have an extended return period through May 31, 2020, excluding items purchased with a third-party contract (e.g., cell phones, cellular tablets and cellular wearables, AppleCare monthly plans, etc.) and major appliances. All other terms and conditions of the Best Buy Return & Exchange Promise apply. For more information:  https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014 Lenovo

  • Rated 1 out of 5 stars

    Not really a good buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn’t a good buy if I was able to exchange it I would but with this virus I wasn’t able to return it. Or exchange it.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad S145-15 laptop, model number 81N3009BUS, is a mid-level, moderate use configuration, with its AMD A6-9225 processor. This Dual-Core processor has a base speed of 2.6GHz and a boost speed of up to 3.0GHz. This configuration has 4GB of RAM. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. Lenovo

  • Rated 1 out of 5 stars

    Don’t waste you’re time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop battery last for about 1 1/2 hour also it never charge to 100% please don’t waste you’re money on this laptop

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad S145-15 laptop, model number 81N3009BUS, ships with a 2CELL_30WH_INTERNAL, Lithium Polymer Battery, with a battery life of up to 4 hours, depending on the work the device is performing. If your new IdeaPad S145-15 is not charging to 100-percent, check to see if Battery Saver is turned on. This feature extends battery life by only charging the battery to 60-percent. Here is a link to instructions for turning off Battery Saver Mode within Windows 10:  https://support.lenovo.com/hn/en/solutions/ht117144. If the issue continues, we recommend you call Lenovo Tech Support for help with your specific issue at: 877-453-6686. Lenovo

  • Rated 1 out of 5 stars

    Keys on keyboard fell off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After couple hours of use keys on keyboard fell off. Bestbuy was outstanding on allowing return and reimbursed money.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you had issues with your Lenovo IdeaPad S145-15 laptop, model number 81N3009BUS. The keys should never fall off any Lenovo Laptop. We recommend you call Lenovo Tech Support for help with your issues at: 877-453-6686. Lenovo

  • Rated 1 out of 5 stars

    Delivered another address

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the package was delivered to another address, without complying with the described delivery method, there is no mat

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Died in under a month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF York store was open I would have already returned this unit for a refund and bought a higher quality product.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad S145-15 Laptop, model number 81N3009BUS, is a mid-level, moderate use configuration, with its AMD A6-9225 processor. This Dual-Core processor has a base speed of 2.6GHz and a boost speed of up to 3.0GHz. This configuration has 4GB of RAM. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. If you are not getting the expected performance, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686. Lenovo

  • Rated 1 out of 5 stars

    avoid

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible - had to buy a different laptop due to taking forever to boot up. Barely able to multitask

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, we are sorry to hear you are having this experience with the Lenovo S145 laptop model # 81N3009BUS.This is an entry level, light use system with its AMD A6-9220e processor, with a base speed of 1.6GHz and a boost speed of up to 2.4GHz, 4GB of RAM and a 1TB hard drive. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available (and therefore certified by Microsoft) at the Microsoft Store. If you do not need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. Here is a link to instructions for switching from Windows 10 S-Mode to Windows 10 Home: https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode . If you have switched out of S-Mode Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC” Then click on "Get Started" and follow the on-screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686 Lenovo

  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who ever is deciding to buy this laptop should understand it’s a slow running laptop even for a basic task.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad S145-15 laptop, model number 81N3009BUS, is a mid-level, moderate use configuration, with its AMD A6-9225 processor. This Dual-Core processor has a base speed of 2.6GHz and a boost speed of up to 3.0GHz. This configuration has 4GB of RAM. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. Lenovo

  • Rated 1 out of 5 stars

    Very very slow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get into this laptop had to reset 3 times since purchased in order for it to act decent...not good

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having issues with your Lenovo IdeaPad S145-15 laptop, model number 81N3009BUS. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686. Lenovo

  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to use google at all you have to be in safe mode I returned the day after I purchased

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad S145-15 Laptop, model number 81N3009BUS, ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. Here is a link to instructions for switching from Windows 10 S-Mode to Windows 10 Home:  https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode Lenovo

  • Rated 1 out of 5 stars

    Not pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop does not have a disc player, nor earphone jack. I would like to return this product.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad S145-15 laptop, model number 81N3009BUS, ships with a 3.5mm combo audio jack for earphones. This model does not have a built in CD/DVD drive, but you can use an external, USB-based, Windows 10 compatible CD/DVD drive with this computer. Lenovo

  • Rated 1 out of 5 stars

    Crap

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer sucks and I would not recommend to anyone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open box

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got this computer to work despite taking in for Geek Squad support.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lenovo

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went out within the first week of having it. I only purchased to file taxes

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    no space

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you just want to browse the internet. No space on system for anything else

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad S145-15 Laptop, model number 81N3009BUS, is a mid-level, moderate use configuration, with its AMD A6-9225 processor. This Dual-Core processor has a base speed of 2.6GHz and a boost speed of up to 3.0GHz. This configuration has 4GB of RAM. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. Lenovo

  • Rated 1 out of 5 stars

    Poor computer.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died just shy of 1 year after purchase. Lenovo did NOT honor warranty.

    No, I would not recommend this to a friend