Customer Ratings & Reviews
- Model:
- 81N3009BUS
- |
- SKU:
- 6361116
Customer reviews
Rating 3.8 out of 5 stars with 2162 reviews
(2,162 customer reviews)Rating by feature
- Battery Life3.4
Rating 3.4 out of 5 stars
- Speed2.6
Rating 2.6 out of 5 stars
- Display3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers regard the S145-15AST laptop as a budget-friendly option that is easy to use and offers sufficient storage. However, they express significant dissatisfaction with its slow performance, short battery life, and limited RAM, which can result in freezing and lagging issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Rated 1 out of 5 stars
AWFUL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY! I bought my laptop brand new. It dies from 100% in an hour and a half. It also takes 5+ minutes just to load to login. I asked to return it but I was too late and the person was very rude. If you’re looking for a bad computer, this is the one. Very disappointed.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo IdeaPad S145-15 laptop, model number 81N3009BUS. This computer will boot from off to the Windows 10 Desktop in less than 40-seconds. If it is taking 5+ minutes for your computer to boot, there is incompatible software installed on your computer. This system is equipped with OneKey Recovery System. There is a very small pin hole on the right side of the device, right near the headphone jack on the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. Once you have the computer restored, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Rated 3 out of 5 stars
Reasonable value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fairley good value. However, Bluetooth connection for my mouse drops frequently requiring recycling power on the mouse to reconnect.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .We hope that the issues you were having with Bluetooth connectivity on your Lenovo IdeaPad S145-15 Laptop have been resolved satisfactorily. Keeping the latest version of Windows 10 on the computer, then updating all of the BIOS files and driver up to that latest version of Windows 10 will keep your computer running at its best. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.
- Cons mentioned:Battery life, Slow
Rated 1 out of 5 stars
Very slow
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop was very slow and the battery don't last very long
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad S145-15 laptop, model number 81N3009BUS, ships with a 2CELL_30WH_INTERNAL, Lithium Polymer Battery, with a battery life of up to 4 hours, depending on the work the device is performing. This is a mid-level, moderate use configuration, with its AMD A6-9225 processor. This Dual-Core processor has a base speed of 2.6GHz and a boost speed of up to 3.0GHz. This configuration has 4GB of RAM. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost.
- Cons mentioned:Slow
Rated 2 out of 5 stars
Trying to return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is slow and I can’t stand it I am trying to return it but the store is closed
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad S145-15 laptop is a mid-level, moderate use configuration, with its AMD A6-9225 processor. This Dual-Core processor has a base speed of 2.6GHz and a boost speed of up to 3.0GHz. This configuration has 4GB of RAM. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost.
Rated 5 out of 5 stars
So far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am grateful to those that are working there putting their life at risk. I really needed 2 computer for my children for them to be able to do their school work. I really hope that they are getting pay enough. Thank you Best Buy
I would recommend this to a friend- Cons mentioned:Performance
Rated 1 out of 5 stars
Save your money and get a Chomebook or something
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price, and you can see why it's less than 500 dollars. Even after upgrading and maxing out the RAM it still runs incredibly slow, and that was AFTER a Win10 reinstall to get rid of any bloatware. Get a Mac. Or another PC with a better processor cause this one is not... good.
No, I would not recommend this to a friend - Cons mentioned:Slow
Rated 1 out of 5 stars
JUST DON'T!!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please don't. You've been warned. It boots slowly, and then takes forever... I repeat, FOREVER, to do anything. Also, who designs a backspace key that is half the normal size. I think they did it to make room for the number pad which was nice, but at the end of the day I threw it away and bought a different computer.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad S145-15 Laptop, model number 81N3009BUS, is a mid-level, moderate use configuration, with its AMD A6-9225 processor. This Dual-Core processor has a base speed of 2.6GHz and a boost speed of up to 3.0GHz. This configuration has 4GB of RAM. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost.
- Cons mentioned:Slow
Rated 1 out of 5 stars
Looks can be deceiving
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is EXTREMELY Slow....I literally had to use my phone to get on the internet, because it took so long to open docs and loading content....It was very frustrating, I ended up getting a refund and purchased an APPLE computer which was the best decision,.!!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you had issues with your Lenovo IdeaPad S145-15 laptop, model number 81N3009BUS. This is a mid-level, moderate use configuration, with its AMD A6-9225 processor. This Dual-Core processor has a base speed of 2.6GHz and a boost speed of up to 3.0GHz. This configuration has 4GB of RAM. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. If you are getting slower than anticipated performance, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Rated 5 out of 5 stars
Excellent computer for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this computer to use as a backup for on the road travel. It is compact, light and packs fast processing power. I strongly recommend buying a seperate wireless mouse for the system. You cant go wrong with this laptop...
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Once again, thank you for choosing the Lenovo IdeaPad S145-15 Laptop. You can keep your computer running at its best by keeping the Windows 10 Operating System and all supporting BIOS files and drivers up to date. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If you ever need additional help with your Lenovo computer, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.
- Cons mentioned:Slow
Rated 2 out of 5 stars
slow
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very slow even for basic tasks. not recommending this laptop.
No, I would not recommend this to a friend - Cons mentioned:Slow
Rated 2 out of 5 stars
Laptop
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but extremely slow mainly use it for web searching and printing things
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hello, we are sorry to hear you are having this experience with the Lenovo S145 laptop model # 81N3009BUS.This is an entry level, light use system with its AMD A6-9220e processor, with a base speed of 1.6GHz and a boost speed of up to 2.4GHz, 4GB of RAM and a 1TB hard drive. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available (and therefore certified by Microsoft) at the Microsoft Store. If you do not need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. Here is a link to instructions for switching from Windows 10 S-Mode to Windows 10 Home: https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode . If you have switched out of S-Mode Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC” Then click on "Get Started" and follow the on-screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686
- Cons mentioned:Slow
Rated 2 out of 5 stars
great for writing essays
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall a good computer just slow and buffers when trying to watch movies or any video
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad S145-15 laptop, model number 81N3009BUS, is a mid-level, moderate use configuration, with its AMD A6-9225 processor. This Dual-Core processor has a base speed of 2.6GHz and a boost speed of up to 3.0GHz. This configuration has 4GB of RAM. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost.
Rated 2 out of 5 stars
Slower than my 10+ year old desktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this laptop because it had the large memory and RAM that I was looking for when buying a laptop for my new home office. Loading a webpage took much longer than my old desktop. Geek Squad was great and checked out, but couldn't find anything that could cause this. Could've had a lemon, but didn't want to try again with this older technology. Decided to return this for something more proven.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad S145-15 laptop, model number 81N3009BUS, will boot from off to the Windows 10 Desktop in less than 40-seconds. This model ships with 5G 802.11AC WiFi, which is up to 3X faster than standard 802.11n WiFi. If you are experiencing slower than expected performance, Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.
Rated 5 out of 5 stars
my daughter loves it!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop for my daughter last year. She really wanted a windows computer to play Minecraft and do her schoolwork. This does the job without any issues. It has a lot of space which is a bonus.
I would recommend this to a friendRated 3 out of 5 stars
Needs more RAM
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It needs a RAM upgrade to 8 GBs at least, a mouse, and external cd/DVD drive. Other than these, it's OK for a sale price.
No, I would not recommend this to a friendRated 5 out of 5 stars
Works very well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a first laptop for my son and it works as intended. He has no issues operating it. The only recommendation is turn off the stupid safe mode from windows. It’s a anchor that’s not needed and hinders experienced users.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad S145-15 laptop is a mid-level, moderate use configuration, with its AMD A6-9225 processor. This Dual-Core processor has a base speed of 2.6GHz and a boost speed of up to 3.0GHz. This configuration has 4GB of RAM. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost.
Rated 5 out of 5 stars
Great basic computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this for video conferencing, document processing, and photo storage. It’s great. The camera isn’t the best, and it doesn’t look too snazzy, but if you’re looking for a basic student or work computer, this is it!
I would recommend this to a friendRated 2 out of 5 stars
poor manufacturer setup
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop to use for my communication with the VA medical community. I spent 7 hours on the phone with a technical person to fix the problems. The laptop didn't have quite a few of the listed programs activated. Was this a refurbished computer? This makes me question purchasing any other electronic devices from BB. I was told, when I purchased, that this computer would fit the bill.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .We are sorry to hear that you are having issues with your Lenovo IdeaPad S145-15 laptop, model number 81N3009BUS. This model ships with Windows 10 S-Mode 64-bit Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost. If you are trying to install programs that are not available through the Microsoft Store, you will need to switch out of S-Mode to Windows 10 Home. This is free. Here is a link to instructions for switching out of S-Mode, if necessary:  https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode.
- Cons mentioned:Slow
Rated 2 out of 5 stars
Slow and not a good preformer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is VERY slow. It doesn't meet my needs at all. I would like to return it.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .The Lenovo IdeaPad S145-15 laptop, model number 81N3009BUS, is a mid-level, moderate use configuration, with its AMD A6-9225 processor. This Dual-Core processor has a base speed of 2.6GHz and a boost speed of up to 3.0GHz. This configuration has 4GB of RAM. It is good with Microsoft Office type programs, internet browsing and other moderate work. This model ships with Windows 10 S-Mode Operating System. Windows 10 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 10 Home 64-bit Operating System, at no additional cost.
Rated 5 out of 5 stars
Great basic computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband needed a computer in a pinch for working from home. This was the only one I could find. The whole experience, from on-line ordering to curbside pick-up, was great. It has worked tirelessly from day one.
I would recommend this to a friend














