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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.1 out of 5 stars with 21 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 5.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers admire the Slim 7i 14" laptop for its great value and fast performance. They appreciate that it is lightweight and powerful, with super fast processing speed and excellent graphics. Many customers are happy with their purchase and would consider buying another refurbished laptop in the future.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 21 reviews
  • Pros mentioned:
    Super fast

    Rated 5 out of 5 stars

    Winning!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new PC! Works super fast and graphics are great! The touchscreen is a plus!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    enovo - Refurbished Slim 7i 14" 2.8K Laptop Intel

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice product very suitable for my work, has an excellent performance, it's small, very thick and light weight I recommend this product (no dude about it)

    I would recommend this to a friend
  • Pros mentioned:
    Processor

    Rated 4 out of 5 stars

    This is a product worth buying

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s decent product. The tracking pad is not that great. But I like the powerful processor and the combination of LDD5 ram and 1TB SSD. It’s worth. I suggest strongly.

    I would recommend this to a friend
  • Cons mentioned:
    Battery issue, Short return window

    Rated 2 out of 5 stars

    Good Hardware Except for the Battery.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a slim and fast laptop. I am giving it 2 stars partly because it was very difficult to get Linux/Ubuntu to work properly on it. This is probably due to the nature of the chip set and not because of a flaw. I have it set up as dual boot and the Windows 11 worked out of the box with no issues. The main reason for the low score is that the battery is nothing like the 80% capacity usually promised for refurbished items and because the return window is so short. I was away from home when the return time ran out and when I realized how poor the battery is. I usually use a laptop plugged in but it is nice to have a decent battery life when it is needed. I can live with this computer but I feel that I made a mistake in buying a refurbished item through Best Buy. They need to hold their supplier's feet to the fire more and insist on better quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Cosmetic imperfection

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks new. One cosmetic imperfection on the bottom. Great value. Would consider buying another refurbished laptop in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. After doing much research I found that thus rebuilt laptop was a safe purchase

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried when ordering but it turned out really well. Got it for 600$

    I would recommend this to a friend
  • Cons mentioned:
    Case

    Rated 2 out of 5 stars

    Not worth it for a refurb.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice look but already failed after 3 months. Track pad stopped working (hardware problem) case is very fragile.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, ScottR, we are sorry to hear that you encountered an issue with your Slim 7i 14. Regarding the touchpad issues, first, determine if the model Lenovo you have has a touchpad toggle button mapped on your function row of keys at the top of the keyboard. This key should have a symbol that appears as a depiction of a touchpad with a diagonal line through it. If you have this button, try pressing it or pressing it while holding the function (Fn) key. If this does not resolve your issue, next you can adjust the touchpad in your system settings. You can get there by clicking on the magnifying glass at the bottom of your Windows 11 screen. Type "touchpad" in the search window. Select "Mouse & touchpad settings" from the list of choices. You can make general adjustments to the touchpad there. You can also select "Additional mouse options" for more detailed adjustments to the touchpad sensitivity by increasing the delay of the touchpad. Making the touchpad less sensitive may correct the issues you have experienced. If your issue persists, we recommend contacting Lenovo Tech Support at this number and give the representative information on any troubleshooting steps you have tried: 877-453-6686. Lenovo

  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Do better Best Buy. Bad parts and awful service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do better Best Buy! For a store that sells primarily computers I would expect you to send the correct cord to use to charge my laptop. I called your customer service line to get the right cord for the laptop I was told that I could get a replacement at the store, went to the store they told me I had to call Best Buy to get the part, then called Best Buy only to be told that they won’t replace it. Then I had to ask for a manager to discuss paying so much money on a laptop I can’t use. That was 2 hours of my day trying to get this sorted out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot beat the performance of this laptop for the refurbished price!!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, jbrewski85, thank you for choosing Lenovo! We are glad that your Slim 7i 14 has great value to you and that its performance meets your needs well. Lenovo

  • Pros mentioned:
    Processor

    Rated 5 out of 5 stars

    Great quality from Lenovo

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Deal on Clearance Lenovo Laptop. The new 12th generation processor is fast!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance, fast and not heavy. Everything was fine, I like this Lenovo very much

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Lenovo laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this laptop! Works very well. Not too small and easily transportable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No Q/C, ships direct from Lenovo, poor packaging

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First laptop showed up with a clearly visible crack along the spine. That kind of damage doesn't happen from bumps in shipping, but it was also shipped with minimal packaging (certainly doesn't help). Very good deal for the components you get, but make sure you check upon delivery because you might find yourself exchanging a few times. These are likely returns that get forwarded to you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! Works really well for what I needed it for. I was under a budget and it was way more affordable having been refurbished. I also love that it’s a slim laptop as it’s super easy to transport and store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived fast and was as described. Yes I would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a small scratch but works great! My niece loves her new computer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good slim laptop. Smooth and nice i recommend it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy turning into worst buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    another refurbished disappointment the worng power cord was sent, i now have to sent back and wait for another

    No, I would not recommend this to a friend
  • Pros mentioned:
    Super fast

    Rated 5 out of 5 stars

    Nice upgrade from old laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super fast and responsive. I would highly recommend.

    I would recommend this to a friend
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