Customer Ratings & Reviews

The Lenovo Yoga 6 13 ships with a 30-day trial of Microsoft Office 365 included as part of the Windows 10 operating system. In order to keep the program active after the trial period, you will need to purchase a product key. You will not need to download any additional software.

We are sorry to hear that you are having issues charging your sister's Lenovo Yoga 6 13, model number 82ND006YUS. First, be sure you are using the correct port to charge this Yoga 6 13. There is only one USB-c port on the Yoga 6 13 that can charge the computer. It is on the left side of the computer and has a electric plug icon next to the charging port. Next, place your cursor over the Battery Icon at the bottom right side of your Windows 11 Desktop Screen. If the current battery level is above 50 Percent, let the battery level drop below 50 Percent without the computer plugged in to its charger. Once the battery level is below 50 Percent, plug in the charger to the correct charging port on the computer and let the computer charge to a full 100 Percent battery capacity. If you continue to have issues charging the computer, we recommend you contact Lenovo Tech Support for additional help at: 877-453-6686.

We are sorry to hear that you are not getting the expected performance from your Lenovo Yoga 6 13 model number 82ND006YUS. This should be a fast configuration. If you are getting less than expected performance, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.

We are sorry to hear that the Lenovo Yoga 6 13, model number 82ND006YUS, did not meet your computing needs. We always recommend you check the requirements and compatibility of any software you will be installing on your new computer, before you invest in any computer. Be sure your new computer can support the software you will need to use and your workload.

We are sorry to hear that you are having issues with charging your Lenovo Yoga 6 13 model number 82ND0009US. Be sure you are using the correct USB-c port to charge the computer. There is only one USB-c port on this laptop that will charge the computer. It is on the left side of the computer and has a electric plug icon next to it. Plug the included AC adapter/charger into this port and let the computer charge with the computer completely powered off, for 15-minutes. Then push the power button and the computer will boot normally. If the laptop will still not boot, resetting the computer back to original factory setting may correct this issue. This system is equipped with OneKey Recovery System. There is a very small pin hole on the bottom right side of the device, right near the bottom right corner of the cooling vent on the bottom of the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Premium Care at: 888-278-9707.

The Lenovo Yoga 6 13 model number 82ND0009US, ships with an Integrated 60Wh, Lithium-Polymer Battery, which within this configuration, has a battery life of up to 18 hours, depending on the work the device is performing. If you are getting substantially less battery life, first, set your screen brightness at less than 100-percent - try 80-percent to start with. Then, be sure Battery conservation Mode is turned off. This power management setting should only be used when the laptop is plugged in all the time. It will prolong overall battery life by only charging the battery to 60-percent of capacity. Here is a link to instructions for turning off Battery Conservation Mode: https://support.lenovo.com/us/en/solutions/ht103159. Also check what programs are running in the background on the computer. Be sure only the programs you want running in the background are. These programs will drain the battery. Here is a link to information about how to find out what programs are running in the background on your Windows 10 computer and how to manage them for better system performance: https://www.windowscentral.com/how-prevent-apps-running-background-windows-10. Then, finally, be sure any software you installed is compatible with Windows 10. Incompatible software will drain the battery at a faster rate. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Premium Care at: 888-278-9707.

We are sorry to hear that you are having issues with your Lenovo Yoga 6 13, model number 82ND006YUS. It is possible that resetting your Lenovo Yoga 6 13 back to original factory settings will fix the issue you are having. This system is equipped with OneKey Recovery System. There is a very small pin hole on the bottom right side of the device, right near the bottom right corner of the cooling vent on the bottom of the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes, with the power off. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686.

We are sorry to hear that you are having issues with your son's Lenovo Yoga 6 13, model number 82ND006YUS. This model ships with Windows 11 Home, 64-bit Operating System installed. Be sure any software you installed is compatible with Windows 11. This will include any legacy software/games that have been installed from an old computer. Additionally, there is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. Here is a link to instructions for uninstalling McAfee from a Windows computer:  https://service.mcafee.com/?articleId=TS101331&page=shell&shell=article-view You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.

We are sorry to hear that you are having issues with your Lenovo Yoga 6 13, model number 82ND006YUS. It is possible that resetting your computer back to original factory settings will correct the issue you are having. This system is equipped with OneKey Recovery System. There is a very small pin hole on the bottom right side of the device, right near the bottom right corner of the cooling vent on the bottom of the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support, for additional help at: 877-453-6686.

We are sorry to hear that you are having difficulty with the Zoom video conferencing APP. Here is a link to instructions for installing and setting up the Zoom App on a Windows 10 computer:  https://pureinfotech.com/install-zoom-app-windows-10/

The Lenovo Yoga 6 13 model number 82ND006YUS, ships with the latest WiFi-6 capability built in. WiFi-6 is also backward compatible to older, a/b/g/n/ac frequency WiFi. If you are having issue connecting to your home WiFi, try turning your router off then when 30-seconds and turn the router back on. On the Yoga 6 13 let the computer search for a WiFi connection again. Click on your Home WiFi signal. If the issue still continues try these Windows 10 WiFi troubleshooting tips:  https://support.microsoft.com/en-us/windows/fix-wi-fi-connection-issues-in-windows-9424a1f7-6a3b-65a6-4d78-7f07eee84d2c. If the issue continues, we recommend you contact Lenovo Tech Support at: 877-453-6686.

We are sorry to hear that you are having issues with your Lenovo Yoga 6 13, model number 82ND006YUS. Resetting this computer back to original factory settings may correct the issues you are having. Here is a link to instructions for resetting a Windows laptop:  https://support.microsoft.com/en-us/windows/recovery-options-in-windows-31ce2444-7de3-818c-d626-e3b5a3024da5#WindowsVersion=Windows_11. If for some reason, you can not access the recovery screen on this Yoga 6 13 Laptop, this system is equipped with OneKey Recovery System. There is a very small pin hole on the bottom right side of the device, right near the bottom right corner of the cooling vent on the bottom of the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686.

We are sorry to hear that your son is having issues with the Spacebar on his Lenovo Yoga 6 13, model number 82ND006YUS. If the Spacebar will still go up and down normally when pressed but will not input a space when the Spacebar is tapped, resetting the computer back to original factory settings may correct the issue. Here is a link to instructions for resetting a Windows 11 computer:  https://www.windowscentral.com/how-reset-windows-11-pc-factory-settings. If for some reason the Windows 11 Desktop Screen can not be reached for this reset, power off the computer. This system is equipped with OneKey Recovery System. There is a very small pin hole on the bottom right side of the device, right near the bottom right corner of the cooling vent on the bottom of the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files.

We are sorry to hear that you are having issues with your Lenovo Yoga 6 13, model number 82ND006YUS. The issue you are having may be software-based rather than a hardware issue. Try resetting your computer back to original factory settings. This system is equipped with OneKey Recovery System. There is a very small pin hole on the bottom right side of the device, right near the bottom right corner of the cooling vent on the bottom of the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. Once you have the computer reset, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.

We are sorry to hear that you are having issues with your Lenovo Yoga 6 13, model number 82ND006YUS. This is a fast configuration with the speed of the 6-Core/12-Thread AMD Ryzen 5 5500U Processor, with a base speed of 2.1GHz and a boost speed of up to 4.0GHz, supported by 8GB DDR4-3200MHz RAM and a 256GB M.2 2242 PCIe 3.0x4 NVMe solid state hard drive and for internet connectivity, this Yoga 6 13 uses the latest Wide Range/High Speed 2x2 802.11ax frequency WiFi. If you are getting less than expected performance while browsing the internet, be sure any software you installed is compatible with Windows 10/11. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom of your Windows 10/11 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If there is no incompatible software installed but the issues persist, now check to be sure you have the latest version of Windows 10/11 on the computer. Then update all BIOS files and drivers up to that latest version of Windows 10/11. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10/11. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. We always recommend you check the requirements and compatibility of any software/games you will be installing on your new computer, before you invest in any computer. Be sure your new computer can support the software/games you will need to use. If the issue continues, we recommend you contact Lenovo Tech Support for additional help. Let the Customer Support Advisor know hat the issue is and the troubleshooting steps you have already taken. Call at: 877-453-6686.

We are sorry to hear that you are having issues with your Lenovo Yoga 6 13 model number 82ND006YUS. This model ships with a HD (720p) webcam with Privacy Shutter and Dual Array Microphones built in. ships with an HD (720p) webcam with Privacy Shutter and Dual Array Microphones, built in. If you are getting less than expected broadcast video quality, check to be sure that the protective film/tape has been removed from the lens of the webcam. This protective film/tape is installed at the factory, to protect the webcam lens during transient and needs to be removed prior to using the webcam. Regarding word processing issues, there is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problems persist, we recommend you contact Lenovo Tech Support at: 877-453-6686.