Customer Ratings & Reviews

We are sorry to hear that you are having issues with your Lenovo Yoga 6 13, model number 82ND006YUS. Resetting your computer back to original factory setting may correct the issue by resetting the internal battery as well. Power off the computer. This system is equipped with OneKey Recovery System. There is a very small pin hole on the bottom right side of the device, right near the bottom right corner of the cooling vent on the bottom of the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes, or if the battery does not charge, let the computer stand, plugged in, powered off, for 15-minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686.

We are sorry to hear that you are having issues with your Lenovo Yoga 6 13 model number 82ND006YUS. Resetting this computer back to original factory settings may correct the issue you are having with WiFi. This system is equipped with OneKey Recovery System. There is a very small pin hole on the bottom right side of the device, right near the bottom right corner of the cooling vent on the bottom of the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686.

We are sorry to hear that you had issues with the WiFi-6 connectivity within this Lenovo Yoga 6 13 model number 82ND006YUS. Check to be sure you have the latest version of Windows 11 on the computer. Then update all BIOS files and drivers up to that latest version of Windows 11. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 11. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.

We are sorry to hear that you are having issues with your Lenovo Yoga 6 13, model number 82ND006YUS. Resetting this computer back to original factory settings may fix the issue you are having. This system is equipped with OneKey Recovery System. There is a very small pin hole on the bottom right side of the device, right near the bottom right corner of the cooling vent on the bottom of the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes, with the power off. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686.

We are sorry to hear that you are having issues charging your Lenovo Yoga 6 13 model number 82ND006YUS. Be sure you are using the right port to charge the computer. There is only one port that can charge this laptop. It is on the left side of the computer and has an electric plug icon next to it and an LED power indicator that will light up when the computer is plugged in and charging. Plug your included charger into a wall outlet, then plug in the computer side, into the proper charging port. Check to be sure the LED lights up. This indicates that the laptop is charging properly. If the LED does not light up, we recommend you make an appointment with your local Best Buy Store Geek Squad to check if the AC adapter/charger is working properly. You can also call Lenovo Tech Support for additional help at: 877-453-6686.

We are sorry to hear that you are having issues with your wife's Lenovo Yoga 6 13 model number 82ND006YUS. Be sure that the internal battery has a charge. There is only one port on this computer that can charge the computer's internal battery. Use the USB-c port on the left side of the computer. There is an electric plug icon next to this port. It is the only port that can charge the computer's battery. Let the computer charge for 15-minutes. Now press the power button and the computer will boot normally. If the issue continues after charging for 15-minutes, we recommend you contact Lenovo Tech Support for additional help at: 877-453-6686.

We are sorry to hear that you are having issues with the screen image on your Lenovo Yoga 6 13, model number 82ND006YUS. Resetting this Yoga 6 13 back to original factory settings may correct the screen image issue you are having. This system is equipped with OneKey Recovery System. There is a very small pin hole on the bottom right side of the device, right near the bottom right corner of the cooling vent on the bottom of the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686.

We are sorry to hear that you are having issues charging the battery within your Lenovo Yoga 6 13, model number 82ND0009US. Be sure you are using the correct USB-c port for charging the computer battery, there is only one port on the computer capable of charging/powering the computer. It is the USB-c port on the left side of the computer. It has the electric plug icon next to the charging port. Plug the AC adapter/charger into a wall socket, then into this charging port with the electric plug icon. Let the computer charge for 15-minutes, then with the computer still plugged in, press the laptop power button. The computer will boot up normally. If the issue continues, we recommend you contact Lenovo Tech Support for additional help at: 877-453-6686.

We are sorry to hear that you are having issues with your Lenovo Yoga 6 13, model number 82ND006YUS. First, be sure the battery has sufficient charge to boot the computer. Plug the USB-c Charger into the computer. Be sure to use the correct USB-c charging port, there is only one port on this Yoga 6 13 that can charge the computer. It is the USB-c port on the left side of the computer. After letting the laptop charge for 15-minutes, try to power on the computer. If the computer still does not turn on, resetting your computer back to original factory settings may correct the issue you are having. This system is equipped with OneKey Recovery System. There is a very small pin hole on the bottom right side of the device, right near the bottom right corner of the cooling vent on the bottom of the device. You will need a pin to push this reset button. Leave the computer plugged in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686.

We are sorry to hear that you are having issues with your Lenovo Yoga 6 13, model number 82ND006YUS. You can test your built in webcam easily: The easiest way to test your webcam is with the built-in camera application. Click on the Start button, type “camera”, and then click the Camera app. If everything is working correctly, you should see video from the camera immediately. If the camera does not display a video image, be sure the Privacy Shutter of the webcam is open:
There is a small slider, directly above the webcam lens. Move the tab to the right to open the Privacy Shutter. There is a red dot over the webcam lens that will disappear when the Privacy Shutter is fully open. This will indicate that the webcam is really to use. You can close the Privacy Shutter when you are done with the webcam for your security, by sliding the tab to the left to close the Privacy Shutter. The Red Dot will appear over the webcam lens when the Privacy Shutter is closed. If the Privacy Shutter is open but the webcam test still does not display a video image, here is a link to some troubleshooting tips for fix webcam issues within Windows 11:  https://support.microsoft.com/en-us/windows/camera-doesn-t-work-in-windows-32adb016-b29c-a928-0073-53d31da0dad5. If the issue still continues, we recommend you contact lenovo Tech Support for additional help at: 877-453-6686.

We are sorry to hear that you are having issues with your Lenovo Yoga 6 13. Resetting this computer back to original factory settings may correct the issues you are having. This system is equipped with OneKey Recovery System. There is a very small pin hole on the bottom right side of the device, right near the bottom right corner of the cooling vent on the bottom of the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686.

We are sorry to hear that you are having issues with your Lenovo Yoga 6 13 model number 82ND006YUS. We recommend you contact Lenovo Tech Support for help with your issue at: 877-453-6686.

Thank you for choosing the Lenovo Yoga 6 13, model number 82ND006YUS. This model configuration ships with 8GB Soldered DDR4-3200MHz RAM Memory soldered to systemboard, no slots and has dual-channel performance.

Thank you for choosing the Lenovo Yoga 6 13, model number 82ND0009US. This model ships with a Integrated 60Wh, Lithium-Polymer Battery, which within this configuration, has a battery life of up to 16 hours, depending on the work the device is performing. If you are getting substantially less battery life, first, set your screen brightness at less than 100-percent - try 80-percent to start with. Then, be sure Battery conservation Mode is turned off. This power management setting should only be used when the laptop is plugged in all the time. It will prolong overall battery life by only charging the battery to 60-percent of capacity. Here is a link to instructions for turning off Battery Conservation Mode: https://support.lenovo.com/us/en/solutions/ht103159. Also check what programs are running in the background on the computer. Be sure only the programs you want running in the background are. These programs will drain the battery. Here is a link to information about how to find out what programs are running in the background on your Windows 10 computer and how to manage them for better system performance: https://www.windowscentral.com/how-prevent-apps-running-background-windows-10. Then, finally, be sure any software you installed is compatible with Windows 10. Incompatible software will drain the battery at a faster rate. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programming errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686.