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Customer Ratings & Reviews

Your price for this item is $191.99
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The comparable value price is $799.99

Customer reviews

Rating 4.4 out of 5 stars with 471 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers love the touchscreen, performance, ease of use, and screen size of the Yoga 7 2-in-1 laptop. Many appreciate its long battery life and lightweight design, making it portable and convenient. Some users wish for more RAM, citing limitations for demanding tasks. A few also reported issues with the power button and internet connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 471 reviews
  • Rated 1 out of 5 stars

    Will not ever buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It told me to update, and then it showed me the bit locker, recover screen. Every time I would restart it. And then, after about the 6th use, the screen went black, so I had to return. Battery life was not good.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Jj1395,

      Thank you for sharing your feedback with us. We are sorry to hear that you had trouble with your Yoga 7, leading to you returning it. We apologize for the frustration and inconvenience that this may have caused you.

      We hope that you choose our products again in the future and that you feel free to reach out us with any questions or request for assistance so that we can try to address these issues.

      Best regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    Unhappy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with this purchase. The computer does not work properly and gives me a lot of error messages. I brought it back to Best Buy not long after my purchase and they wanted to charge me to look at the computer even though it wasn't 2 weeks after my purchase date.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey TaviaH,

      Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Yoga 7. We apologize for the frustration and unhappiness that this has caused you. We'd like to work with you to resolve this issue.

      To start:
      1. Perform a static discharge/power cycle. To do so, first remove all cables connected to the device (power adapter, HDMI, external mouse, external keyboard, etc.).
      2. Be sure device is powered off, then. press and hold the power button down for 60 seconds. When done, re-attach all cables and insert the power adapter, letting the laptop charge for a couple minutes, then power up the machine as usual.

      Next, try to update the system. We recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so:
      1. Open the Settings app > Select the Windows update tab > Select the Check for updates button.
      2. Open the Lenovo Vantage app > on the homepage, select the Check for updates button and apply all available updates, following on screen instructions to help ensure the updates are applied.

      Please update us when you can regarding this and reach out to us again should you have any questions or need further assistance.

      Best regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    Blue screen of death......

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer has been giving an error saying it cannot load the 32bit. And now only gives blue screen of death with no way around it... never have I had a computer act like this...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Go elsewhere

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop might be ok, but the very poor customer support is not worth anything. At this point we’re never going to step foot on the property

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually bought two of these laptops because we'd had good experience with Lenovo Yoga before. Touch screen only works some of the time. The windows bounce open and close when typing or scrolling. Mouse cursor disappears constantly. The only way to bring it back is to use control-alt-delete. Have searched for answers as to why this happens, to know avail. Very frustrated.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Chris. We are sorry to hear that you are having trouble with your Yoga. To try to resolve this, first, we recommend checking for and applying any available system updates. To do so, open the Settings app > Windows Update > Check for updates. Also, do the same using the Lenovo Vantage app. You can do so by opening Vantage > selecting Check for updates on the home screen. If this does not resolve your issues, then you could contact Lenovo Support directly here: 877-453-6686, to speak to someone for help. We appreciate your time in writing this review. Lenovo

  • Rated 1 out of 5 stars

    windows issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we had to return this model twice because it was having issues with windows being corrupt, had both of them less than a week or two and could not reset had some sort of glitch.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MadelineM,

      We are sorry to hear that you had trouble with your Yoga 7, leading to you returning the system twice. We apologize for the frustration and inconvenience that this may have caused you.

      Your comments will be reviewed as we investigate the matter to make the necessary improvements and share what's necessary with the respective teams. We hope that you choose our products again in the future, and please feel free to reach out us should you have any questions or need assistance.

      Best Regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    Password Reset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop lost password and could not retrieve it in first week. No way to reset or change password. Geek squad said it would need to be wiped clean and start all over. Sent it back after already paying for Mcafee antivirus.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey EdwardC, we're sorry to hear that you ran into this issue with your Yoga. This security protocol is enforced by Microsoft to help ensure security of user data. We have noted your feedback, and if we can help with your device, please reach out to Lenovo Support. Lenovo

  • Rated 1 out of 5 stars

    No bueno

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A month and a half after I purchased a laptop the monitor stopped working. Could not return back to Best Buy so now I’m dealing with warranty.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Robocop,

      Thank you for sharing your feedback with us. We are sorry to hear that you ran into an issue with your Yoga 7, and we apologize for any inconvenience that this has caused you.

      We will investigate the matter and consider your comments so that we can make the necessary improvements. Please update us when you can regarding this.

      Best regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    Geek squad is a waste

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is okay. The money we spent on the geek squad was totally a waste. Because they would not tell us what to buy in order to do what we wanted, they lost a sale. We found a computer business that showed us what to buy and installed it for us. Now we have a new place to take our computer business

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bitlocker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second laptop that I have gotten that has bit locker. It is difficult to get past this. Even when adding the recovery key it is stuck in a cycle.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey TraceyV, we're sorry to hear that you are having such trouble with your Yoga. To try to resolve this, if you can get to the desktop, first, try to update the drivers on the Lenovo Support site: https://pcsupport.lenovo.com/. Type the machine serial number (S/N) on the search bar. Hit enter to search the details regarding that unit. Click on the Drivers and Software tab, head to the Manual Update tab. Filter the Operating System drop-down to Windows 11 and proceed to downloading / updating the drivers. Restart your laptop when updates are done. If you cannot get to updates or the applied updates do not resolve your issue, we then recommend contacting Lenovo Support directly at this number: 855-253-6686, to work with a representative for more in-depth troubleshooting. We appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 1 out of 5 stars

    1/10

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse keeps jumping to one place to another place I disabled the mousepad and the touchscreen but still doesn’t work.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JadeM, we're sorry to hear that you ran into this issue with your Yoga. To resolve this, we recommend updating system drivers. To do so, you can either open the Lenovo Vantage app > on the homepage, select the Check for updates button. Or you can download the driver to resolve this issue manually through the Lenovo Support webpage for your model Yoga on the following webpage (https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/yoga-series/yoga-7-2-in-1-16ahp9/83dm/83dm0004us/downloads/ds567269-wacom-driver-for-windows-11-64-bit-yoga-7-2-in-1-14ahp9-yoga-7-2-in-1-16ahp9?category=Mouse,%20Touchpad,%20Keyboard%20and%20Pen). If your issue persists after these steps, we then recommend contacting Lenovo Support directly at this number: 855-253-6686, to work with a representative for more in-depth troubleshooting. We appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 1 out of 5 stars

    Worst Bestbuy purchase.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate it! It’s always dead, it requires a Bitlocker security key I don’t want and didn’t ask for. When I click on something to move forward the menus comes up over and over. It’s irritating.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, YFS1. While we are thankful that you chose our product, we are sorry to hear that you are having issues with it. To try and resolve this, we recommend you call Lenovo Support for help at: 877-453-6686. We appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 1 out of 5 stars

    Beware!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this thing 20 days ago. Now I have a black screen of death! I’ve tried hard resetting it and every other method that has been stated on troubleshooting.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, StevenB. While we are thankful that you chose our product, we are sorry to hear that you are having issues with it. To try and resolve this, we recommend you call Lenovo Support for help at: 877-453-6686. We appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this computer,very dissatisfied in it's performance.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi WillimaS, we're sorry to hear that your Yoga fell short of your expectations. We'd like to help, and if you're willing, please share your feedback on specifically how your Yoga has dissatisfied you in regard to its performance. Also, if you're having trouble, you can contact our Lenovo Support team for assistance. Thank you for taking the time to share your perspective and feedback with us. Lenovo

  • Rated 1 out of 5 stars

    Maybe a LEMON!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than 2 months old & it will no longer turn on!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello MacC, we're sorry to hear that you are having trouble with your Yoga. To help resolve this issue, we recommend following these troubleshooting steps: 1. Perform a static discharge/power cycle. To do so, first remove all cables connected to the device (power adapter, HDMI, external mouse, external keyboard, etc.). 2. Be sure device is powered off, then. press and hold the power button down for 60 seconds. When done, re-attach all cables and insert the power adapter, letting the laptop charge for a couple minutes, then power up the machine as usual. 3. Try to update the drivers on the Lenovo Support site: https://pcsupport.lenovo.com/. Type the machine serial number (S/N) on the search bar. Hit enter to search the details regarding that unit. Click on the Drivers and Software tab, head to the Manual Update tab. Filter the Operating System drop-down to Windows 11 and proceed to downloading / updating the drivers. Restart your laptop when updates are done. If your issue persists after these steps, we then recommend contacting Lenovo Support directly at this number: 855-253-6686, to work with a representative for more in-depth troubleshooting. Thank you for taking the time to share your feedback with us. Lenovo

  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage, don't waste your money. I bought this in July and has never worked right.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, TaddC. We're sorry to hear that you're having such trouble with your Yoga. To try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance. We appreciate your time taken to share your experience with us. Lenovo

  • Rated 1 out of 5 stars

    Have a defect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wi-Fi keep cutting off came with a defect had no warranty

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Yoga laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from Geek Squad and ease of use! The screen size is easy to see. Weight is perfect for carrying place to place.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo!

      We are glad to hear that your experience has been great across the board, and we appreciate you taking the time to share your perspective with us.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great service and value for product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service! The sales person directed me to exactly what I needed. Brand New yoga Lenovo. It is awesome love it. I was in out in 30 minutes Highly recommended.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi RobinR,

      Thanks for choosing Lenovo!

      It is good to hear that your service received was awesome and that you are loving your Yoga 7.

      We appreciate you taking the time to share this with us. Lenovo

  • Rated 4 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably bought a, more than I needed laptop computer

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey LindaS,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Yoga 7 meets your needs well.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo